Location is dynamite. Security is attentive and available 24/7. Building is fairly soundproof considering the loud restaurants in the area. 2 BR suite is beautiful, perfect for a family. Breakfast is minimal but just enough to get you going before hitting the city. Glass bottles provided for filtered water tap which was very thoughtful.

Member of our group was told to get out of hot tub after uncovering it himself although it was operating without issue, kinda spooked him. Coffee provided day 1 not restocked each day.

I liked everything! Great service, great value, wonderful location and a suite that had a big kitchen, washer, drier, two separate bedrooms, two bathrooms, a balcony. Best hotel in Mexico City! I have been traveling to Mexico City for 25 years and this is the best place I have stayed in 25 years!!!

There was a problem with the two showers but they took care of it right away.

The apartments were very spacious and clean. Breakfast was a great convenience. It was nice to have 24 hour doorman and security. The cleaning service was thorough and reliable.

Breakfast was really great but they might consider adding some coffee options beyond the machine as there was often a line for coffee. Also it would be good to have a few more four top tables for breakfast even if in the pool area.

Great location and easy to find the property. Large space in our rental. Very comfortable and relaxing. Pool and hot tub were a great luxury after a full day of site seeing. Breakfast was good for having a nibble and getting going with an early start to the day.

The door to our private courtyard was difficult to close. We had it put a chair in front of the door to make sure it was secure.

The flat was huge, and it was great. Plenty of space for 3 people (1 couple + 1 person). It had a walk-in wardrobe! Would also work for a family. Nice pool and hot tub.

Only very minor complaints. Breakfast wasn't great. Toaster didn't work. Selection wasn't outstanding. The TV was on all the time which was pointless and noisy.

It’s our 2nd stay and we will definitely come back. I loved the homey feeling of the room: The space, the choice of furnishings, the comfortable bed. I also loved the location and its wonderful surroundings: the quaint cafes and restaurants.

The room could be lit brighter especially in the kitchen area.

The hotel is located a minute walk from Lincoln Park, this is a definite advantage. The hotel has filtered water on the parking floor. Spacious room, good quality furniture, dishwasher, all kitchen utensils, washing machine and dryer. The overall interior is quite pleasant. Very large spacious double bed. Availability of air conditioners and WiFi. Very good soundproofing.

The windows in the room opened quite a bit. Change of bed linen is provided by the hotel only once in seven days, if there is a need to change bed linen before the expiration of seven days - the service is paid. Mattress not flat. The water in the bathroom and sink did not drain well. Very dirty floors and carpets, especially after the staff cleaned up. The couch smelled bad and had pet hairs on it. There was only one dressing gown for a family of four. Slippers and sets of disposable toothbrushes, cotton swabs and cotton pads are not provided by the hotel. At the time of our stay, the pool was closed, as was the gym. except for the bedrooms, the dormitory room is very dark. There was not enough light in the kitchen, in the corridor, in the living room.

Spacious and well appointed. We loved having the separate bedrooms and kitchen. Everything you could want was provided. There is a lovely little pool too. The breakfast was simple and easy.

The sound proofing. We could hear people moving furniture, assuming the housekeeping team cleaning) in the room upstairs which made a jet lag nap difficult

Excellent spacious apartment which was a great base for exploring Mexico City. The porters were very friendly and helpful - and lent us 2 bikes to explore on the Sunday

There was 4 of us on the apartment and they only provided 3 towels even though we kept asking for an extra one

The location was great and the apartment was very spacious and confortable.

Property management failed to mention gym and pool were going to be unavailable during our stay due to being under renovation. Apartment kitchen was poorly equipped.