Location is great especially if you have skied before. wouldn’t recommend for “first-timers” as slopes are mostly blue/black. You can take a gondola down to the resort below Crystal Peak and catch some gentle slopes from the lift there. The four bedroom was nice. bedrooms/bath were comfortable, the kitchen fully stocked and an absolutely beautiful views of slopes and mountain peaks. The kids room with bunks was a little small.

The staff acted immediately upon our arrival and found out that our room wasn't clean and upgraded as to a room that was clean and was more than we could ever ask for.

When we first got there our original room was not cleaned before we got there.

N/a

Nothing. Room was great. Can’t beat a washer/dryer

A great location and spacious condos!

location - right on the gondola and also the hottub!

Nice facility. Nice staff when present.

Typical of all Vail Resort properties. Massive facility with zero staff. Literally no one at the front desk, just a sign directing you to another resort to check in. Staff there was nice, but also limited.

The shuttle to town was nice

No staff in our building. I saw no information about checking in at a different building. The building we did stay at was closed when we arrived and had no info about where to go, just a phone number that no one picked up. Luckily a shuttle driver told us where to go. I was told there was ev charging in the parking, but the staff (I asked multiple people) didn't know exactly where. It took me 3 days to find it. The room was noisy with gondolas, electric humming, and people at the hot tub late at night. The room has little privacy. And in such a nice area, the room had no view.

Weird and creepy experience. We booked 2 nights in August, got here and there is no staff at the desk, you have to check in .4 mile away at another location. There are NO people staying in this enormous hotel, it is just bizarre. It looked like a place where families would be, and there is literally no person here. Feels like the twilight zone. Completely silent. Tried to cancel the second night but the best they could do was half price. Ugh. Total ripoff.

Weird and creepy experience. We booked 2 nights in August, got here and there is no staff at the desk, you have to check in .4 mile away at another location. There are NO people staying in this enormous hotel, it is just bizarre. It looked like a place where families would be, and there is literally no person here. Feels like the twilight zone. Completely silent. Tried to cancel the second night but the best they could do was half price. Ugh. Total ripoff.