Everything seemed clean except the shower curtain. This isn’t a big deal and it wouldn’t stop me from booking again. The lodge smelled good and was very clean otherwise. The location was great. Ski rental was right across the street as well as bus stop.

There was not any information about the location, restaurant, etc…. Again this was not a big deal but it would have been nice to have. The shower curtain was stained and looked nasty. A replaceable shower curtain would be a great idea. But I would still book again. Everything else was clean.

The unit was very nice, cozy & clean. The lodge was nice also. Cooper Mtn a nice central place to stay. We would return for this unit & lodge if parking & pool dilemmas are solved in future. It was a good value.

The unit key is in a different place than where the lodge/unit is; better description/directions could be given for this. Also, the unit was to have a QR code for parking on the unit refrigerator - no QR code. Parking was suppose to be available underground in the lodge. We made several contacts to try & get a QR code, & no one got back with us the entire time we were there which was for several days. Free parking was not convenient or close to the lodge. Other parking was private & signs posted that towing could occur if one parked unauthorized. Customer service should have answered & solved our problem. During a busy season in Copper, this would have posed a huge problem. Also, the pool & hot tub were not working during our stay which was disappointing.

Some of the directions were confusing, like having to use their app to register our vehicle for being in the parking garage. The app didn't work. We called the help line. Turned out since it was summer, none of the registration details that are used in the high season were necessary. We were worried that our car would be towed if we didn't do what the signs said in the condo. But we were assured all was well and the security person wasn't concerned that we didn't get all the details logged in via the app. Sure would be good if that was clearly communicated so one didn't need to go through the sweating it out.

very nice room, clean and the kitchen was well appointed,

pool was under construction and jackhammer was used across the street. we had a good stay anyway.

Location was an easy walk to ski lift. Appreciated the underground parking.

Picking up key a different location with poor parking was a bummer. Host forgot to issue ski locker key. Had make a 3 mile walk to pickup key. There was no info about the condo or area (food, stores, tv channels, etc). No check out instructions.

Everything was great, except that the hot tub was out of order.

The hot tub was out of service, and it would have been nice to know prior to booking.

As pictured. Very clean, comfortable bed, well appointed kitchen. Would stay again

The apartment is great. They are small, but were comfortable. We found everything we needed. Fire place is amazing, shower is great, you can find everything you need.

I like everything about the property except management company. We had horrible experience. We forgot our backpack with : laptop, all the documents, all the hard drives, all keys, passports and so on. We checked out at 10 am and realized we forgot everything in 11 am. We called to Vacasa home, told them and went to finish some things. When we drove back two hours later we found out our backpack is moving. Manager told us NO UPDATES! I told them that i see my laptop in find my phone, and calling the police ( i did and they were super helpful) . Vacasa manager told us she can’t do anything as she can’t contact the property management and no idea what is happening. Hours later and lots of pressure they were able to give us an address to housekeeper company and we finally got backpack back. The housekeeper went through all the stuff!!!!! They opened backpack, they touch all the personal things including medical records, they opened my wallet and so on. This is was the worst experience as we need to threaten them to get our stuff back, as all my stuff was went through. As Vacasa has no idea how to help us , and so on. Not to mention that i need to drive to California and it took hours to get my backpack as no one is on location! I am sure if it was not for my find my friends i would never get back my belongings. Not to mention that you do lot have rights go through all personal property.

Great location and room was fairly clean.

When we checked in the bathtub was half full of water from a leaking tub faucet with the drain closed. Two of three lights above the bathroom vanity were burned out. The only lamp in living room didn't work (knob to turn on and off missing and needed pliers to turn). One of the track lights in kitchen was burned out. The dishwasher upper spray arm was laying in the rack and couldn't put back in. The kitchen faucet spit out water and didn't function properly. Shower on last day had no hot water.