Staying at Pullman Jakarta was a fantastic experience, especially given its prime location. Nestled near two of Jakarta's largest malls, Plaza Indonesia and Grand Indonesia, I had endless shopping and dining options just a short walk away.The hotel itself was modern and stylish, with spacious rooms that offered stunning views of the city skyline. The amenities were top-notch, including a well-equipped gym and a relaxing pool area. One of the best features was the easy access to Bundaran HI, a major landmark in Jakarta. It made exploring the city convenient, and I enjoyed leisurely strolls around the area. The proximity to the MRT and busway was also a huge plus, allowing me to navigate the city effortlessly.

My room at Pullman Jakarta was a tranquil retreat, located at the rear of the building with a lovely view of the swimming pool. This positioning really made a difference; the noise from the nearby road was hardly noticeable, allowing for a peaceful stay. The only thing I didn't like is that, my room was located at the new block hence I have to walk all the way to the main lobby to exit the hotel.

The room was tidy, clean and carpeted. Not all hotels have carpeted room. Which this is one of the criteria we choose Pullman. The breakfast was varieties and delicious. The coffee super nice and the f&b staff have offered the coffee to be served, unlike some other places. I can still remember the tasty of french toast and baked bean with tomato sauce. The location are very strategic just opposite grand indonesia mall and other mall just a walking distance away. Opposite MRT station and it is very convenient to go anywhere.

The spa rate consider high

Excellent breakfast. Good location.

Door was open when arriving my room. Security problem shall be considered. Hotel staff not professional and not helpful. He Forgot to explain taxi cancellation fee policy when I booked the taxi during check in, and call me for explanation even I was busy even I have already paid the fee during check in. And I am very surprised that the hotel wanted to charge me the taxi fee again when check out. The internal system did not record. She did not accept my explanation until I showed the receipt.

The breakfast options are plentiful with a wide variety of types, and the taste is excellent. The service staff is also great. The location is in the heart of the city, but getting to the hotel lobby can be somewhat challenging due to ongoing construction in the surrounding area. This makes it difficult for drivers to find the entrance, and they may need to go around a few times.

Getting to the hotel lobby can be somewhat challenging due to ongoing construction in the surrounding area. This makes it difficult for drivers to find the entrance, and they may need to go around a few times.

I have stayed here few times since when it was known as Nikko Hotel. The hotel location is good and easy access to Plaza Indonesia.

The praying mat (sejadah) sent to me was not in good shape. High time for the hotel to change to a new sejadah. Since this has been used by many clients, hotel must make sure it is cleaned and suitable for praying purposes. Some hotel they even cover it in plastic to show that it has been cleaned before it is sent to the room.

Accommodation was great, but the service at The Back Room bar service was exceptional. The 4 nights I was there, they brilliant. Ajeng , indri , layza, and bobby were there to accommodate my friends, and I. I recommend people to visit The Back Room. The ambience is fantastic, and it is mostly created by the staff. I have only mentioned a few staff members, but all the young gentlemen who were serving were fantastic. It is a great place to relax.

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We made our first booking for 15 and 16 October 2022 in a Premium Superior Double Room with City View and had no problems. Then we made the next booking for the 18th, 19th, and 20th of October 2022 and ordered the same type of room. When we checked out on October 17, we said that we would return on October 18, 19, and 20, 2022, and ordered the same room type with a city view. When we checked in, it was said that there were no rooms facing city view and that another would be given with the same type of room. We didn't want to accept it, then said that the room wasn't ready, meanwhile, it was around 4 pm. Finally waiting for about 15-20 minutes, we were moved to room 1 level higher, Deluxe King Room. With this decision, we are of course happy. Thank you to the Pullman hotel Thamrin Jakarta team, we will be back in 2023 and at the same time will be holding another exhibition using the Pullman hotel in Thamrin Jakarta.

Breakfast was great with a large selection of delicious food and attentive staff. Rooms are a little small in size but sufficient. Room service was fast.

Location is supposed to be central and good, but at night it is horrible with all the street noise coming from the main road right in front of the hotel. If you are a light sleeper, do not be surprised to be woken up to the sound of super loud motorbikes and a street vendor passing by until 2-3 AM with very high-pitched loudspeakers.

The hotel was clean and overall pretty good. But the staff were the best part of the hotel in my opinion. They were all very kind and eager to help so it made my stay a little better. Breakfast was good and had a lot of options. Dinner buffet was also good and appreciated all the variety of food choices. Room was pretty small and you can feel its a little old but it was clean and well taken care of so I dont have any big complaints!

We rented out some of the meeting rooms. While they were clean and well structured, equipment seemed a little lacking. We were given 3 microphones but all of them ran out of battery in the middle of our presentation so it felt as if they needed to check the equipment a little better before renting out the space. Still the staff tried their best to change the old batteries and help us so that was nice.

Eccellente Location...Beautiful Property

The staff did not understand my needs from the get-go. Very difficult . I lost my flight, and even though I sent a message through Booking and a personal email, they still cancelled my prepaid 4-day booking !! Disappointing