Momoyama is nestled in the hills above Matsumoto. We stopped in at the Information kiosk at the train station and they called Momoyama and we were able to get a shuttle up to the hotel . Which is good because it was probably an hours walk away . The location is gorgeous . The hotel is a traditional ryokan . We both had a wonderful bath in the hot springs / onsen . Then a traditional dinner was served to us in our room . 8 courses , each unique and delicious . Our beds were made for us and we settled into a wonderful nights sleep . In the morning we had a wonderful breakfast in their reception area overlooking the city .. It was one of our best stays in Japan !

It would be difficult to go back and forth from the hotel to the town if you were just staying at the hotel and planning on that .

The breakfast & dinner is always great. The portion of food served is kind of a lot.! The staff was very attentive to our needs. Even if you do not ask for a lamp, they bring and put in your room in the next day!

If we can choose the volume of food served. Carrying the luggage down the hallway to our room, you need to use the stairs. Sliding doors was not smooth to use. Lighting in the sitting area watching the garden has poor lighting.

This is a very traditional, small Ryokan. The owner very kindly prepared us an amazing kaiseki dinner, even though we hadn’t booked ahead. The meal was served in the adjacent tatami room because our room had already been set up with our futon beds. We looked out through the trees on the adjacent hillside, glimpsing views of the ancient tile roof of the adjacent temple, and listening to the chirping of cicadas, crickets, frogs, or some other unseen creatures. The dishes kept coming - I can’t remember them all. Our room had a private bath, but you have to go to the onset outside for the proper Japanese bath looking out over Matsumoto.

There was an odd smell when we first came in, but after visiting other places in Japan, I think it is the unfamiliar scent of tatami mats. It is a hot spring resort with a stream running inside the hotel. Because of the humidity and the fact we were there in the summer, when the air conditioning was on, it was a little bit musty.

Everything, the accomodation has a great garden with an amazing view to the city and mountains. Inside had a pond with a little bridge and just beautiful altogether... we were amazed in many ways. Dinner service was such an experience we didn't live in any other place in Japan. The hospitality, friendliness, helpfulness... I couldn't recommend enough this stay!!

Absolutely nothing, everything was great!

Hospitality is excellent!! Each meals are great quality!! The best view !! If you are really experience for true Japanese style, I am highly recommend this Ryokan.

If you are not coming by car, access is might difficult in the town.

Both the interior ambience and the gardens were lovely, though the garden would be better if better cared for. We enjoyed our stay there.

The staff seemed like students part timing who were not so familiar with protocols and hospitality. Could see they were trying though. There really should be a backup translation app if the orientation staff cannot speak English at all. The corridors were too dim.

Attentive staff, magnificent garden, panoramic view, memorable food, good introduction to a traditional ryokan. Easy-to-use onsen facilities.

the owner grandpa is great! and other staff as well! thank you for providing us this amazing experience.

Great host

Road to hotel

Breakfast and dinner we’re very good Onsen very Nice The place was great

Dinner was to fast