The Chapter House is a remarkable wobbly old hotel. I would hate to decorate it as there is not a square wall in the place. Having said that it is wonderful. The staff were friendly, the housekeeping was first class , the rooms were emaculate. The food was first class we had Christmas dinner there and it was excellent quality and huge. The location was also perfect close to the cathedral and town.

Having said all of the good stuff above, the Chapterhouse could really benefit from a resident's lounge. There is no where to chill out other than your room and downstairs is always full with patrons as it is a very popular restaurant. The private dining room would be my suggestion.

The staff were very welcoming and helpful. The morning breakfast crew were excellent, the food was well cooked, served hot and efficiently. They went out of their way to ensure the meal was enjoyable. The location is excellent for the cathedral and the city centre. The railway station is also within walking distance even with a medium sized suitcase.

Room 10, which coincidentally was the same room we stayed in previously two years ago, was a disappointment. There were spot light fittings hanging from their housings in the bedroom and the lights in the bathroom were inefficient. The carpet at the entrance to the bathroom was fraying, allowing the carpet grabber nails to be exposed to bare feet. we reported these faults to a member of staff as we checked out.

The food was delicious, the ambiance was so much fun, the accommodations were excellent, the 600+ year historical significance are unparalleled and it’s just across the street from Salisbury Cathedral Close. It’s an amazing location walking distance from the High Street. The staff was AMAZING and went out of their way to make sure our every need was taken care of ASAP. Even the crazy, wonky, uneven ancient stairwell was charming and fun for the family to experience. It reiterated the century’s old age of this historic place. The bed was very comfortable and we were there 4 nights so we got a good amount of time to really experience the whole place. Is book here again in a heartbeat. 💗

It would be difficult for anyone who does not do well with stairs. Our room was the family room on the top (4th) floor.

It was central, so for a quick one night visit to Salisbury it was wonderful to be able to access the centre easily on foot. All the staff that we encountered were pleasant and professional. The breakfast was fab!

A bit misleading to use the “parking” icon on the amenities list, as there is no parking at the house itself. This caught me out. The nearby parking that is mentioned when you look closer for details was full when we arrived, which was unfortunate as it was dark and tipping rain. So perhaps I would recommend arriving mid-afternoon as I suspect more parking would be available, and it really is convenient to the House. Culver Street car park worked well also.

Very friendly staff except for comment below, good breakfast

The man who 'greeted' us on arrival and showed us to the room was rude and very offhand- spoke without looking at us, while walking away from us with a strong foreign accent. No hint of a friendly smile, which must be Item 1 on the 'How to work in a hotel'course. He is definitely in the wrong job! He was the only one we spoke to then. We went out for the evening, and when we returned and walked through the bar/restaurant area, we were actually surprised when the other staff smiled and said hello! We had assumed all the staff would be like him..he was dreadful.

The building is very old and full of character. The room was very clean and comfortable. The staff were lovely and upgraded us to a bigger room on arrival. The steak restaurant downstairs was great and breakfast was good too. The lack of car park wasn’t a problem - we parked briefly opposite, dashed in, were given a 24 hour permit and drove a hundred yards round the corner. The Chapter House is so central - just opposite a little walkway straight to the cathedral. A truly excellent stay and we hope to come back.

The shower door was very stiff and hard to open!

Great venue and location. really quirky old building, but the room was really comfortable with a decent sized bathroom. The central heating worked, and there was also a fan for when it got too warm. the bed was comfortable too. facilities in the room were good, there was a heater, iron and ironing board, kettle and a coffee maker, with a decent supply of teas and coffee. if you choose to have breakfast, you get a choice of different options. We went for the full English, which came with a choice of Joe your want your eggs done. the food was really tasty, couldn't fault it. The staff were really friendly and helpful. Yhe room key was provided with a key to allow you to enter and exit the property out of hours. They were also able to provide a parking permit lasting 24 hours for £8, at the car park just around the corner, so it wasn't a long walk to the hotel. it's close to the centre, and there's a quick route to the cathedral just over the road

it's hard to fault this venue, but if I've got to pick holes I'll start with the night entrance/exit - it's somewhat on the small side! also, being a very old listed building, it can't be adapted very much for people with disabilities, so you may want to keep that in mind. even if you are able bodied, the stairs are quite an experience. But these are minor things, it all adds to the character of the place, which outweighs any negatives.

The Chapter House is a lovely heritage listed inn. Parts of the building date to the 13th century. Therefore, it was a unique experience for us, as we're international visitors. Our room was on the small side, but it was more than adequate for 2, very clean and comfortable with a modern bathroom. Parking is off-site, but very close by & reasonably priced. Shops and restaurants are within walking distance, and the magnificent Salisbury cathedral is across the road. An excellent full English breakfast is provided, with plenty of other options available. We also dined at the hotel and were very happy with our meals and the service. There's the fairly typical pub fare, but also an a la carte menu that's very good. Staff are friendly, obliging, helpful, and efficient. We highly recommend Chapter House.

Wonderful character throughout this charming old hostelry. Our room 14 was spotless spacious and a divine bathroom. Extremely comfortable bed. Staff were so helpful throughout our stay even the housekeeper helping me with luggage on leaving. Special thank you to you. Yes it has some low beams but once you’ve banged your head you take more care!

Beware this larger room is on the front of a busy road only a problem if like me you are not used to traffic noise at night. I’m sure the rooms at back of property would be quieter. Will bear this in mind when we look to book again as we plan to return for sure.

Beautiful old building. The room had a lot of details, was spacious and comfortable. The reception is in the restaurant, but no problem. Breakfast was good and had plenty of options. It is very close to the Cathedral and close to the city centre. All in all a great place to stay and definitely can recommend for a night away.

It's next to a busy road. We didn't have much issues with that, but it can be for some others.the bathroom was a bit cramped compared to the room. Mostly due to the building, but be aware. Last, you need to climb some stairs. Again, not a problem for us, but be mindful.