TOP! - hotel shuttle service to train station, complimentary cake and soup in the afternoon, amazing breakfast until 11.30, comfy terrace to sit outside in the sun, sauna area and spa treatments for relaxation - it doesn't get any better than this

Everything was great. The room was tiny but really perfect for us. Bed a bit soft but we slept like babies: the pillows, duvets and bedsheet are super. The breakfast is varied and the offer is very wide. In the price you also have the afternoon soup and cakes, which goes ahead until 17:00. Great relaxing area with many many architecture books and bar with excellent view over the mountains. Two saunas available, with floating resting beds or just hanging seats outside on the balcony. As a plus, if you are into hiking, the trail to reach Graukogel starts just behind the hotel.

There were no glasses or mugs in the sauna area during our stay (3 days), therefore it was impossible to drink water or tea that are there available to guests. We brought our bottles.

This hotel is incredible for short- and longterm stays, breakfast is amazing, additional lunch is a great option and a dinner was just delicious. The room was squeaky clean and comfy, the spa area was nice with options of the massage, scrubbing, facials and thermal baths. All in all this hotel is great, feels like little American home in such a quiet beautiful place. I saw a lot of the people being pissed here in the comments about the WiFi, but for me it was actually not a problem. The WiFi works great in a lounge area and restaurant.

Honestly, can’t remember any disadvantages😌

I liked the design of the hotel (especially the placement and the collection of the books all around the hotel), and my room was large and well designed and decorated. The location was great and the breakfast exceptional with many health options. Going to people now, all the staff was great and friendly and the lady who owns the hotel was exceptionally friendly and helpful with an amazing positive energy. Her husband was very professional and courteous, too. Finally, we really liked the other guests in the hotel. There was a superb vibe and energy in the place.

There was hardly anything that I didn’t like. Some parts of the hotel saw their age. The parking area is rather small with very few slots. Eventually, I parked on the road by the entrance so not a big problem.

Bad Gastein is built on either side of a steep gorge. Understandably, getting around involves at least some climbing or descending, or both. We took a taxi from the station which was a good decision. If we had known that the hotel could provide a free shuttle we could have saved the fare! The hotel is perched on the mountainside and definitely has an alternative, boutique vibe going on, evident on arrival from the enormous "All You Need Is Love" banner hanging from the top to the ground floor. The 50s/60s/70s throwback theme was consistent throughout the hotel with its enormous collection of photo books on display for perusal. A mixture of Beat Generation - Summer of Love - Hippy coffee table books alongside architecture and design... Hardly surprising in a hotel owned by an architect. For us it worked well, with an easy, relaxed, boutique dynamic, friendly staff and great food. Dinner was extremely good, friendly waiters, relaxed pace. Breakfast was a sumptuous buffet, very tasty and really nicely presented. We had paid extra for a room with a terrace which had a swing seat and hammock and incredible views up to the mountains above, across the town, and down to the valley below. The weather wasn't great on our first day, but we made the most of the terrace nonetheless. The room was spacious and fairly modern, although there was a definite 70s retro look and feel in the bathroom and in the corridors - think Grand Budapest Hotel in its later 70s incarnation. The corridors and stair wells are painted quite a dark shade of grey which occasionally created a slightly depressing/sinister 'The Shining' feel, but it was consistent with the retro feel of the whole. We didn't use the spa facilities, so can't comment on these, but from a wander down the spa corridor with its various treatment rooms, it was clear that the mood here was Eastern mysticism and alternative therapies.

Decor and design are very personal, but if it were up to me I might rethink the dark and dingy corridors and stairs. No need to feel depressed or slightly creeped out on holiday...! Otherwise it all worked really well and the outside terrace with fire pit ad BBQ area was fantastic.

The location is fantastic and the food (breakfast, lunch & dinner) was exceptional. We only booked breakfast initially, but after looking at dinner tables we opted for full board. Spa treatments were nice but nothing special, room was comfortable and clean.

A mirror in the entrance area or somewhere in the room would have helped 3 ladies a lot sharing one room together. One mirror in the bathroom just was not enough.

It is an excellent place to take the vacation! I haven't felt this welcome and relaxed in a very long time! It has perfect location, the terraces with views are providing a lot great and comfortable places to relax and the extra bonus in form of small "jause" with tasty soup, home made bread and cakes was just topping the amazing experience! Thank you for great stay, it was very enjoyable!

Excellent breakfast, very relaxed atmosphere, clean, great modern vibe,

Hotel staff seemed not very familiar ski area when asking for recommendations for huts and other local attractions/ things to do/ restaurants/ shops. I definitely missed traditional Austrian food for dinner after a long day of skiing. A modern twist is great, but at the same time you would like to know you are in Austria and not somewhere else. Traditions make a place unique.

Amazing breakfast! Amazing location, hospitality. We had some great musicians playing for us one night.

Saunas could be a bit bigger, the hotel was fully booked, so it was a bit crowded, but still there was space to lie and we still didn't have to wait.

Food was really great, all of the staff were super nice and relaxed so that it was pure joy to stay here

My room is was a bit cold (like in: not cosy) mainly because I was situated in the back of the house, towards the hill. The bathroom was not as nice as the more expensive rooms (which were shown on photos). Some things (also in the more expensive rooms) were a bit worn off.