Bed was big and comfortable

Breakfast was disappointing, no lights on in the hallway during the night couldn't see had to take our phones out to light the way was strange. Very erry place very rarely met anyone else and the place was fully booked

Check in was easy and fast, room was warm ,comfortable and spacious, bathroom shower /bath lovely .Tea/coffee in room lovely .Bedding and bed excellent. At Breakfast there was a good choice , Lovely hotel just a little way out from the centre of Bruges ,easily walked by the canal. Love that breakfast goes on till late morning .

On this occasion the hot choices of food were not heated through enough ,would have liked an earlier start to breakfast but I didn’t ask if they do any breakfast to go so maybe my mistake , I would happily book this hotel again as on the whole a very comfortable stay.

The staff were wonderful yet very professional & helpful. The fantastic garden & bar area. The nearby bus to the centre & railway station. The very comfortable bed & the closeness to the oldest bar in Bruges.

While the bar area was delightful, the rooms were in need of a 'pick me up'. Everything one would need was in the large bed room but it was tired looking. Likewise the hall carpet was passed its best & should be replaced. None of that really mattered but the food in the bar was disgusting. I would think that one home cooked dish would be preferable than the long mass produced menu which presently exists.

The location was excellent for the Winter Gloed lights trail and markets. It's an impressive building and the reception team were very helpful. Breakfast was good and happy hour got our evening started nicely. The room 223 was spacious and comfortable, and I loved the big bath. Good water pressure and very clean. We were able to use the hotel parking which was easy to use.

The barman who served us on Wednesday 11/12/24 at 5pm-ish was very rude. My friend and I were both spoken to in an abrupt way by him, no smile or warmth, then he completely ignored her and served a couple who came in after we had been waiting at the bar. I was asked "Yes...what do you want" with a look of impatience and annoyance that I had asked for a drink. Friendlier bar staff would be a great addition to a lovely hotel!

Firstly Liam sorted out our booking to accommodate our late date change and added on extra night , Thank you Liam . Hotel for us is perfectly situated near enough to the centre of Brugge but far enough away to be fairly quiet . Opposite a supermarket and nearby public car parking ,but the hotel has a great garage which is chargeable. Room was wonderful bed, bathroom bedding all excellent, perfect to have a kettle in the room as well ,clean and Nicely looked after, the air conditioning was the best we’d had on the whole trip ,fabulous ,not too noisy and the coolness helped us sleep after a few very hot days and muggy nights. Breakfast is still very good with a great choice of hot and cold items ,their baked goods selection is always my favourite ,staff always willing to help and they have a good choice of milks . A lovely hotel with helpful and friendly staff .

Relatively large room, comfortable beds, adequate bathroom, large screen TV set. Antique and cute radio set (we did not use it) and a landline telephone (rarity nowadays). Very good breakfast with large variety of food, several types of coffee and juices and even white wine ad libitum. Absolutely fantastic location with a short walking distance to the old town and all typical tourist attractions. Big plus - hotel's own underground garage.

High parking fee - well it is my opinion. Nothing else to complain about.

The location was really good as it was in a quiet picturesque location but just a short walk to the main square.It was clean with comfortable beds and nice white towels. It was perfect for us. The heavy curtains and quiet let us sleep really well.Also the green free drinks token instead of housekeeping is a great idea…. Good car park too.

Nothing bad to say except for one incident in the breakfast room one morning. A member of staff dropped a glass and she only picked up the large pieces leaving small shards all over the carpet and hard floor. She didn’t get a dustpan to clear it. It was gone by the next morning but felt it was a bit careless and could have been a problem it someone had trod on it.

We arrived in Bruges early and before check-in time of 3pm. However, the lovely Latifa on reception found us a room and we managed to get checked in and settled before heading out to enjoy the beauty of Bruges. Hotel is ideally located next to the canal and only a short 10 min walk away from the centre of Bruges. Our room was spacious and comfortable and the breakfast included was of the highest quality. We also got to enjoy the leisure suite of jacuzzi, sauna and steam room all to ourselves! We loved our stay and will hopefully one day return!

Nothing not to like

Lovely hotel just a walk outside of the main market in Brugge . Room was warm and very comfortable ,bathroom had good sized towels and provided extra towels if needed.Bed was exceptionally comfortable with lovely quilts and soft sheets with a choice of pillows. Kettle in room always a bonus for an early morning drink . Fridge was also a useful item to have in the room . Our room overlooked the side road it was quiet which I had asked for but also did have a view of the canal. Breakfast has a wide choice of foods and was excellent every day . Bar serving drinks and light meals in the evening

Personally Weekend breakfast time would be preferable slightly earlier but we managed a good breakfast on travel day at 8 am No issues with the breakfast choices, superb choice .

Perfect location to the old city center next to the channel, the staff was very friendly. As we traveled with a baby, we parked in the hotel private parking and on the departure day, we asked if we could leave the car a bit more and get it later and of course not a problem and no extra charge. Room was spacious and comfortable, we had already asked for a baby bed and It was already in the room when we arrived, everything super clean. Breakfast buffet was great, fresh products and very delicious, nice coffee, nice staff.

Nothing.