Great apartment, very comfortable for a family and had a fun vibe. Location was superb walking distance to so many local attractions, restaurants and shopping. Would recommend 100% and if we stayed in Shibuya again this would be on my short list again.

Shower was a bit on the small side and water didn't go hot enough. The self check-in was a bit buggy and filling out all the same details for all family members was a bit laborious but was done in 15 minutes. Also an extra couple of pillows would be nice. Absolutely minor gripes though we had a great time.

The location was brilliant. The room was high quality, large and the amenities were awesome - loved the washing machine. Particularly the bathroom, which was very spacious and modern. The hotel is unmanned, but the check-in and check out process was easy. It was a peaceful and restful space in the heart of the action. We were a family of four and it suited us prefectly bc the shower, toilet and bathroom sink are all separate. I would recommend this place to anyone.

Nothing I didn't like. It's a little expensive, but I think it was worth it to escape the chaotic streets just moments away.

Location 10/10 Mattress 9/10 Cleanliness 9.5/10 Convenience 10/10 Dual sinks 10/10 TV 9/10 netflix, amazon, youtube, etc Perfect for 4 guests. 3-4 people is perfect. (5-6 people too tight not ideal)

Shower is very tight. If you're 6ft or taller, the shower will not work for you. Bring eye mask. Lots of bright electronic lights switches and fire escape light super bright which can be annoying if you need darkness to sleep.

This was our family home base in Tokyo for 5 days for two adults and two teenagers. It was exactly what we wanted. Great location, extremely clean, comfortable. The shibuya station is a short walk so you can go anywhere. The checkin process was easy and we didn’t have to deal with a single person. It was just a very functional apartment. And there is a 7 eleven downstairs!

Small shower! Not great storage or place for clothes. We just had to be organized which was fine for us.

Great location, in the heart of Shibuya, but its still quite at night so you can get rest. The room is comfortable and very clean. It was also great to come back after being out and relax, just watching a netflix movie before bed. Bonus, there is a washer in the apartment that does a whole wash and dry cycle, which was great after traveling for a while.

It was a great spot. Would come back.

Very spacious for a family of 5 (3 children). It has everything we need and is centrally located.

Pillows were too soft and and the shower area is rather small for an adult. The fire alarm went off in the middle of the night. Though it was a false alarm, we had no idea who to reach out to and how to react when it happened. Luckily I was able to reach somemore on the phone when I dialled the number listed on the platform.

Great location, walking distance to Shibuya Scramble, Restaurants, Shopping, Cafes and Sightseeing. There is a Convenience Store and Cafe next door. The apartment was spacious and clean. We enjoyed our stay very much.

The only think would be it was a little hard to get young children asleep being all in the one big room but we were aware of that before we booked.

Amazing apartment in Shibuya, was perfect for our family of 4.. plenty of room and large comfy beds. kitchen and bathroom were modern, clean and well equipped, we even did a load of washing with ease. Also in really great location, just a short walk from Shibuya crossing, shopping & restaurants. Although unmanned hotel, check in was super easy on the tablet. Staff were friendly and very quick to reply with any queries online, highly recommend this property! :)

Good location in a quiet place but only about a hundred meters from the shopping area and restaurants, room space comfortable for 3pax or more compared to other hotels, clean and neat with modern amenities.

Suggest to put a bigger and lighted signage for tourists like us who arrived late at night and unfamiliar with the area. Although the bathroom was really big with double sink, separate water closet and was provided with everything you need, we found the shower area too tight.

Very spacious and well equipped apartment in a quiet street, just behind the hustle and bustle of Shibuya. Very convenient! Loved the layout, which was perfect for our family. Modern design, with heater / airconditioner, exactly like the pictures. It was an unmanned reception but they still left a personal welcome gift.

Nothing really, although airconditioner was a bit dusty