We stayed here for 5 days and unfortunately we did face some consequence of Hurricane Helene but not as bad as the western side of NC. Check in was smooth and quick and we made our way to the room on the 5th floor. Living area: a sofa bed with a non-smart tv. Kitchen: Decently stocked with some basic cookware, stove top, a coffee maker that doubles as a kettle. Bedroom: Unbelievably comfortable bed. No issues, complaints or concerns there. Best sleeps in a long time. Washroom: Spacious and had the necessary toiletries stocked. Breakfast: Waffles or Pancakes, fruits, flavoured yogurt, baked goods, non-veg items, juices, and the usual hot beverages. Nothing expansive, but served the purpose for a quick start to the day. All in all, stay was great and comfortable. Location is convenient with a 15 min drive to the airport. Shuttle is available for a ride to the airport or car rental. Definitely worth staying here if in the area.

The sofa was a bit dusty and allergies kicked in for me. Either that or pollen somehow made its way inside. The carpet also felt a bit damp, probably due to moisture buildup.

Everything

Everything was great

I liked that the shuttle took me a few places so I did not have to pay for an Uber because Whatever I needed was close to the hotel. O and I had the heated pool all to myself, a very nice bar set up and I got a chance to play pool in the pool room. Will definitely stay here again.

One of the ladies that worked at the front desk was supposed to be a manager act like she did not want the shuttle driver to take me where I needed to go. A few staff workers said she does that often to people. and tried to apologize the next day. I was like no worries because I had such a great time and I did not let that bother me. I could tell, woman to woman the guilt ate her up and she can use an ATTITUDE ADJUSTMENT when you are working with the public.

Our room is clean and the kitchen supplies are well equipped. Bathroom is clean as well. Looks like new. They have a nice gym, pool table, a bar for a drink in the evening, fireplace outside ( when you want to hang out outside) Swimming pool water is warm and location. Really nice for a swim even tho the temp outside is 35 degrees. Location is really close to any stores.

Breakfast is ok, nothing special: potatoes were cooked to long ( hard ), tater tots tasted bad oil used. Just need to cook those potatoes right time and new oil.

The room is very comfortable. It has a kitchen inside and clean. It has free shutter bus and the driver is very friendly and helpful. Internet is not bad at all.

One female staff on the day we checked in is rude. We just want to find some coffee and mostly of the hotel has coffee service 24 hours but not this hotel. We walk to the room where we think it should have coffee but she shouted to us and said" get out ,get out "while slam the door. She did not even know how to say..excuse me or please to the customers. People such as this need training.

Everything was clean, the room was comfortable and offers a full kitchen. Bed was comfortable and surrounding area was quiet. I was traveling with my dog and hotel has area all around for walking your dog which was great. Didn’t feel unsafe even after 9 pm. Location convenient to everything. Staff was very helpful and friendly. Breakfast was included and nice with plenty of offerings.

Provide regular sausage along with turkey sausage or bacon. Very minor dislike honestly. I found everything to be fabulous.

Hotel is quiet, rooms are nice, beds are comfortable and the pillows are better than average. Workout room is big and has a nice assortment of equipment.

Breakfast is the same as every medium-level hotel in America; scrambled eggs that are probably reconstituted, bacon that seems to be not quite the real thing, an assortment of sugary juice, some bad coffee with canola oil creamer, and some cheap breads. Skip the breakfast if you value your health.

The room was spacious and clean. The hotel is dog friendly. The breakfast was amazing! So many choices and very tasty :)

There was a mix up with my payment and I ended up getting charged on 2 different credit cards. I spoke with the person checking me in that I wanted to use a different card than what I booked with but it didn't get taken care of. It was resolved when I checked out with the most helpful gentleman at the front desk.

3rd time staying at the hotel. Everything is always exceptional but this time in the hallways I smelled “pot/weed”. Lack of security cameras in the hallways, maybe that would deter people from partaking.

3rd time staying at the hotel. Everything is always exceptional but this time in the hallways I smelled “pot/weed”. Lack of security cameras in the hallways, maybe that would deter people from partaking.

the hotel was fabulous! the staff was always above and beyond and so friendly! there was breakfast included on our 10 day stay, there was a gym and inside pool! the rooms were so modern and looked like new! me and my fiancé booked a regular king room… and when we got there they upgraded our room to deluxe king room for the same price! that was so nice of them! the rooms are so comfortable and always had room service almost everyday! we loved our stay there and we highly recommend it to everybody else! Now I know where we are booking a room for our next trip in NC. Definitely at Hyatt house Raleigh/brier creek!