It's a very simple and easy going hotel option in Santiago. The room was pretty small, but for the price you can't potentially get better than that. They allowed me check in prior to the official check-in time, and the staff was next level friendly helping me out with advice. Also the location is superb-close to the historical center and a brisk walk to the train station.

The room was a bit too dark, having the only window facing inner shaft. Unfortunately, there was no kettle in the room and in the vending machine downstairs no hot water available, but it's a 2* hotel, so I guess it's fine. The code to the front door changes at some point in the evening, so my card didn't work anymore, but there was someone waiting with a new card: good thing I didn't come back at 3 am :)

The room was adequate but the view from the window was of walls of other close-by buildings. The safe parking was in an underground car park about 200 yards away so made carrying cases a tough job for an old codger like me. Location was great as only a ten minute walk from the famous old town which of course was where everybody wants to go to see the end of the various Camino's taking place. Close to local cafes for breakfast and shops to pick up bits and pieces.

Overall there was nothing that was bad about the place. Yes the lift landing could have been bigger as could the lift as one person and luggage filled them up. The one froghtening aspect was getting out of the car park! Getting in was awkward, but getting out required some nervous moves close to unyielding walls and column but that was managed despite the sensors screaming at me!

The location was outstanding and my room although small was more than adequate and it was exceptionally clean. The elevator was excellent and readily available and the staff was unbelievably friendly I especially loved Teresa and Julio at the front desk.

Somehow I wasn't aware that there was no air conditioning in the room. Since the weather had changed it didn't really matter that much except it was raining every day so consequently was pretty damp. There is air conditioning on Floors three and four so I would advise making sure that you are on one of those two floors.

My family of 3 enjoyed our stay and the friendly and very informative staff made the experience worthwhile. We left our bags with them until 6 pm, so we could go around the city easily after checking out. The room was clean and a decent size, and the bed was very confortable. I would stay again.

The only downside is the check out time, for me, 11 am is a little early.

The place has an incredible location. 2 blocks away from where the action is. Staff is amazingly nice, property is well mantained, super clean and they will go out of their way to make you feel at home. It is like staying at a relatives home (one that you really like)

My only complain, but nothing bad really is the fact that my room didn’t have A/C although it wasn’t needed because the weather was really nice. My fathers room did have A/C so keep in mind to ask for a room that is as cool as you need it

I stayed here the night after finishing the Camino and it was great. The room was clean, quiet and comfortable, the staff were so friendly and helpful, and it was in a perfect location, very close to the cathedral and old town. I checked out in the morning and they held onto my luggage until that evening which was brilliant.

Great location - close to station and directly opposite the stop for the airport bus. Room was comfortable. Good to have 24 hour access, and staff were very helpful throughout my stay.

The room was very hot - I was given a fan by reception. Shower head in bathroom was broken so it fell down whenever the water was turned on.

The location was close to bus and train station and on the airport bus route. It was also only a short walk to the old town. Lots of cafes, bars and restaurants were in walking distance and modern fashion shops like Zara were 2 mins away.

My single room was comfortable with a very good shower but next door there seemed to be a very noisy washing machine which operated late at night.

A great location and hotel after the Camino! The rooms are small but comfortable, clean and have all the amenities necessary! The staff was super friendly! We will definitely book it again when we return to Santiago! Its location, between the Cathedral and the train and bus stations, is superb!!!

Perfect location, close enough to the station, but also close to the old city. Comfortable room and helpful staff.

In my room was a window to a small inside courtyard and I was not quite sure how secure that window was - the door from the corridor to that small courtyard was not locked.