We were delighted across the board

Water pressure in shower could have been better and water temperature was inconsistent

It’s a beautiful new hotel, just opened in September 2024, so everything in nice and new. Comfortable beds, bigger size room, good breakfast.

I thought we got a pretty good deal.

The guy at the front desk was a bit strange. He told us we could take the stairs to our 4th floor room or take the elevator. This was weird because we had luggage and we are both 76 years old. He was not at the desk consistently and I saw him going out for smokes. By the way, people are allowed to smoke out outside the main entrance making for an unpleasant environment. Also, there was a woman in the lobby and the breakfast area who was a pain. I could not tell if she was an employee or a local who just hung out there. She was loud and we could not get rid of her. We were not the only people annoyed. Just look Into this. I just did not want to hear her bs.

Sure! Here’s a sample response you could use for a Comfort Inn & Suites survey: Overall Experience: I had a wonderful stay at Comfort Inn & Suites. The rooms were clean and comfortable, with all the amenities I needed for a relaxing visit. The staff was friendly and attentive, always ready to assist with any questions or requests. Room Cleanliness and Comfort: The room was spotless and well-maintained. The bed was very comfortable, and I appreciated the extra pillows and blankets provided. The bathroom was also very clean, with fresh towels and quality toiletries. Amenities: I enjoyed the complimentary breakfast, which had a good variety of options to start my day. The fitness center was also convenient, and the Wi-Fi was reliable throughout my stay. Staff and Service: The staff was exceptional! From check-in to check-out, everyone was welcoming and helpful. They provided great recommendations for local dining and attractions, which made my stay even better. Would I Recommend: Absolutely! I would recommend Comfort Inn & Suites to anyone looking for a comfortable, convenient place to stay with great service and amenities. Thank you for a wonderful experience!

Brand new facility. Only been open for eight weeks. Very spacious room and clean room. Bed was surprisingly comfortable. Large, easy entry shower with sliding shower doors (no shower curtain 😃). Typical hotel breakfast, nothing to rave about, but was good. Breakfast area was very clean and stocked.

AC control wouldn’t maintain room temperature. It would always return to a preset temperature. TV remote control was a bit difficult to use. Had issues with selecting channels I was manually selecting.

Brand new building, rooms were Comfort Suite style, spacious and well equipped. The hotel is near US95, about 20min by car from Kennedy Space Center. There is a nice steakhouse (Durango’s) opposite of the hotel and free parking is available at the hotel.

No room service during my two day stay. The first morning the coffee was cold and there was hardly any selection of food. The second day everything was fine, hot coffee and a good selection of food.

Everything was really nice with the hotel. If they did not advertise free breakfast, they would get 10/10 instead of 9. Reception staff was very friendly.

It was more like breakfast free instead of free breakfast :D We were there 1.5 hours before the finish of the breakfast time. Everything was empty. Refil was extremely slow and limited.

Friendly staff on way in. Room available as booked. Very clean facilities (looked like recently renovated). Loved the set up in the room - welcoming and plenty of seat options.

Recommend in every way except water pressure so low it felt like using a eye dropper to rinse shampoo (I ultimately used a cup and the sink) and there was very little available at breakfast. Maybe my expectations are too high as I am used to Drury Inn continental breakfast.

Comfortable and clean. Loved the shower. Updated. Plenty of phone charging outlets. Full length mirror in room as well as the mirror in bathroom..

Person handling breakfast wasn't on top of items needed.. Juice dispenser out of orange juice but gave water instead. Out of juice cups. Not yogurt until I finished breakfast.

The hotel was new and felt that way. Common areas were clean and tidy. Staff were professional and very helpful

I thought that courtesy bottled water should have been placed in the room.