The free airport shuttle was at the airport within ten minutes of calling the hotel. A plus with that was the driver. He always had a smile and appeared to like his job. Upon arrival and check-in, we were greeted with a smile and a personable personality. The shuttle driver took our luggage and showed us to our room. Even though the room was basic, it was spotless and equipped with everything advertised in the listing. The bed was comfortable and the water in the shower was hot. We ate breakfast at the hotel the next morning and no complaints at all. It was hot and delicious. Upon checking out it was smooth with no surprises what so ever. We only stayed one night to be close to the airport and not fight the traffic coming from Medellin. It met our septations. The entire staff was outstanding.

All was good. No complaints.

Loved it, I just loved it. The next time I come to Medellín, I definitely want to spend more time in Rionegro. It's too bad I only reserved it for 1 night to catch my flight the next day. The restaurant has delicious food. Breakfast service was great. Staff is very friendly. Room was comfortable, they gave me a fan which was adequate. Rionegro actually gets cool at night unlike Medellín. Definitely want to spend more time here next time!

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We have stayed at Santiago de Armas for the past 15 years and always leave very satisfied. I recently traveled with Senior parents and the staff go beyond their call of duty to assist us in making our stay comfortable. Maria and Camila, at reception, Rafael and Carlos, the shuttle drivers, and the food staff were, as always, very friendly and helpful. ¡Muchas gracias!

We liked everything! 👍🏽

. Very convenient to airport, and FREE 24*7 shuttle with excellent driver. Good hot shower and modern but flexible lighting. Great staff who wanted us to be comfortable-there were very noisy people near us, preventing us sleeping in the short time we had to do so, and they efficiently changed us to a quieter room. Rest achieved! Info in room says they support different communities in Colombia by using their products and employing people from different areas.

Doors and walls thin, and hard surfaces, so sound can travel.

The staff very kind and attentive. The food was very very good! The property is under renovations at the moment so many areas were not available. Although we thought it was going to be noisy with the machines and workers, but it truly wasn’t.

There was no hot water and the walls are very thin so you hear everything that’s going on outside your hall.

This place was great! We arrived late and they sent a free shuttle to pick us up from the airport. The staff were excellent. The room was remodeled and was very nice. They even gave us a room with 3 individual beds. In the morning we were amazed with the breakfast. Eggs, potatoes, coffee, fruit, cereal, bread, etc. Lovely patio to enjoy your breakfast. This place was really nice. Would stay again for sure if my travels take me back to Medellin.

I can't think of anything that I did not like.

Very convenient for both a forced overnight in Rio Negro or if you have an early flight to catch from Medellin. Airport pickup & drop off. Hotel room modern & very clean. They serve a nice breakfast as well. For dinner they have an Italian kitchen or you can go to a nice Paisa restaurant next door.

Nothing, all was good.

Location - minutes from the airport. Shuttle service good with large vehicle and liveried driver. Rooms clean and comfortable. Staff excellent but don't expect anyone to speak English. New accommodation to rear away from traffic. Main road passes directly outside front of hotel. Great restaurants next door.

Rain gets in through front part of building but it's being repaired. Breakfast basic and repetitive if you stay more than a couple of days. But it's good.

This property is nicely located within 5 minutes of the airport. The room was spacious and clean and the transfer to the airport was free and easy to arrange. The amenities were very basic but just what is needed for a short stay.

The surrounding area is noisy, there is a car park at the back of the property in constant use.

It was a very nice and clean hotel right next to the airport with a 24 hour shuttle to the airport. The price was good and the room was very nice and clean. The staff was extremely nice and helpful.

The room did not have a personal air conditioner and with the windows opened it was noisy at night.