We thought our room overlooking the sea was superb if somewhat distant from the main dining area. My young grandsons enjoyed the food and returned for seconds. I liked the oriental/ fusion food in the Mexican restaurant. The food in the main dining room was generally tired.

We thought the safe in the room should have been free of charge- this was the first time we were at a hotel that charged a daily rent. We thought that 1) they should have offered fresh orange juice given that oranges abound in Spain. 2) there should have been dressing gowns and disposable slippers in the rooms. I did not care for the food in the main dining room; the food was tired with little variety.

We went all inclusive for 7 nights. The food selection is fantastic, something for everyone and surprisingly the quality was better than my wife and I expected. There are 3 pools with plenty of sunbeds, 4 bars, a snack bar and a nice little beach right outside the hotel. Plenty of entertainment throughout the day and in the evenings. The spa is pretty good and there is also a gym. I would recommend this hotel to friends and family and I will look to return here at some stage again in the future.

Some of the gym equipment was out of order. Could not find many other faults throughout our stay.

The view from the hotel is stunning, and the location is excellent. Within a 15-minute walk, you can reach the Papagayo Beach Reserve, which is absolutely beautiful. There is also a beach just downstair at the hotel. The evening shows in the theater were fantastic—professional, highly entertaining, and a great addition to our stay. The fusion Mexican restaurant served an absolutely delicious dinner.

We really liked the resort, but the only drawback was that we had two single beds pushed together instead of one double bed. Additionally, I was expecting to find more fresh fish at the restaurant.

Really spacious and well laid out complex. Great choice of food at the buffet restaurants, we tried the main restaurant, the Italian and the Asian (the last one is booked online). Really liked how well run the poolside buffet snack bar was if you just wanted a light bite rather than the main buffet lunch option and great for an early morning coffee! Easy walk to the local marina which is gorgeous for a morning out and a convenient location for a trip to Timanfaya National Park. Will definitely be back!

The unreliability of the pool tables and air hockey on the games floor, pool balls jammed in the table and €1 coins eaten up. A real shame as this area is really lively. The Green Bar lacks a bit of atmosphere so quickly moved on and found an area that suited us better.

Location was great for beautiful beach and town Room was comfortable and had a great view of the area and the amazing sunrises.

The service staff in eating areas were very efficient at clearing up but I’ve been to other all inclusive hotels where you get to know your table staff. I’ve realised I’m not really a fan of buffets - I thought the Mexican meal we booked in special restaurant would have not been a buffet but it was. The food on offer was good . Some of the plates weren’t clean. I suspect the dishwasher was over loaded

Great hotel, 3 large pools, lots of free activities and entertainment during the day. Although busy, lots of food for choice. The snack bar being open from 11pm to 8am was a bonus, especially when wanting to go out for the day early and breakfast only starting at 8am. Hotel staff were attentive and always happy to help. My partner is coeliac and they were great in preparing gluten free food for her. The location of the hotel is brilliant, walk out the gate and you are on the beach, wonderful views for a sunset walk.

Entertainment in the evening was mainly singing which got a bit boring after a while. Pool/Air Hockey tables were busted due to either not having correct balls in the tables. All Inclusive drinks at the pool bar during the day are very limited in choice.

The hotel is very well set out, plenty activities across the whole of the day, food is fantastic, we upgraded to the royal elite which is wonderful, all the staff work very hard to make sure everyone has a great time, the pools are amazing, great location, totally relaxed atmosphere.

There was nothing at all that I could think of.

We enjoyed the location, evening entertainment and the room was comfortable overlooking the national park from the private terrace. The staff were friendly and hard working and professional.There were enough bars and entertainment areas like several swimming pools, gym, tennis, table tennis and pool tables. The hotel was half full when we there in early April so there weren't long queues at the bars.

Reception staff were not very helpful and hassled us upon arrival about the booking voucher without having given us any information that they required this (and we didn't have any cellphone reception. Also we have never had such a request before with any booking via booking.com)

Overall it was an excellent hotel with good facilities and great staff. Everywhere was very, very clean & the heated pool was welcome. Evening entertainment was very good.

As with a lot of all-inclusive hotels, the food wasn’t as hot as we would have liked. However, microwaves were available so it was easily resolved. Our room (1048) was a superior sea view, but the bathroom was showing signs of needing a re-furb.

The food was great and the eating times were not strict. Plenty of space and tables were available even if Hotel seemed full. The entertainment was great, and the entertainment team was friendly and fun but not pushy.

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