The house keeping crew are so lovely and really know how to do their work.As a client/customer they are the joy of the motel were they keep everything looking clean n wonderful.

Ididntunderstand the fine print when I went to check in it was our #2 time booking a room in less then 3month and I did the booking online which was cheaper and then being told I used a debt/visa card not a master Visa card and should have put a deposit $200 which throw me off.I told the front office lady that I didnt do that the #1time and that I didnt see that online and then near the end she then mention it should have been $300.....I told her what was it $200 or $300 it was abit tense.But hey I let that go may me think again about booking there in the near future....I paid so what was the problem.

We stayed in one of the spa bath units on the top floor, and it was a lovely surprise to see that the room was better than we expected. I told one of the staff this morning that the photos didnt do justice to the standard of cleanliness that was apparent when we arrived! Comfortable, spa bath was awesome, top notch clean and given its location pretty quiet but central to motorway access, shopping venues and various attractions and activities

The only whakaaro that my partner said would maybe come under this box, is that he thought an extra 40.00 cost to change to a late check out at 12pm (2 hours extra) was a bit steep considering total cost for our overnight stay. In comparison to other places with availability of similar room type / amenities etc etc, it was a little bit more costly but was perfect for where and what we needed

Nice clean rooms, decent sized bathroom with really good shower. Enjoyed having a nice shower after a long day out and about. The location is on a very busy main road - but you don't hear anything inside your room. We found the staff (both reception staff and room attendants) excellent, super friendly and helpful. We would definitely stay again next time we are visiting Auckland.

Renovations were happening around the outside of the motel. So, it was a bit noisy during the day - however, we were out most of the day, so the renovations (drilling and hammering etc) would stop around 5pm and didn't bother us.

Room layout was neat and well presented. Convenient location, close to Woolworths and eateries. Slept in the single bed, which was comfortable and snug. Wi-Fi worked fine and was easy to get on to.

Bathroom vanity sink is well worn with marks and stains. I did find a scrap of food (Onion slice) on the floor under the desk beneath the TV. The bedside lamp needs to be changed as it falls over easily. I found the electric plug-in heater in the ward robe once I realised there was no heat pump, maybe a quick not in the guest book where it is, and any safety notes associated with its use.

Loved the shower n bathroom/kitchen excellent....location very handy...kids loved the swimming pool, which helped to cool down on hot days...I enjoyed the sauna....beds clean n comfortable....friendly reception n housekeeping staff...able to have visiting family for a few hours before heading off to lunch n dinner...

Too hot in apartments even with fan on n doors open but that's Auckland weather for you!!! (Always windy in Wellington...lol) Big vehicles parked close to entrance n narrow to get past more ideal to park down the end of driveway with more space available to them... And that I/we didn't stay longer...lol!!!

The staff very friendly and helpful. The rooms were clean and tidy. The location was convenient to go eat or walking about the area. The kitchen was very handy and useful. Thank You for the great stay.

The internet wasn't good. The movie channel wasn't very stable. Whenever watching a movie the internet would stop the movie due to atmosphere conditions which made it very hard to watch the movie and relax.

Raj the manager was very helpful and accommodating. Motel was central to the mall and lots of restaurants were in walking distance. Rooms were clean and had everything we needed for our stay. Very quiet when we closed the windows and doors even though the motel is on the main road. Will definitely stay there again.

They were doing work on the driveway so parking was very limited. The rooms were very clean but I found the air freshener smell to be a bit overwhelming.

An overnight stay was comfortable and cost reasonable for 3 people. Close to lots of amenities. Had basic essentials we needed ie jug, microwave, TV, comfortable bed, linen, extra toilet paper

We did find one pillow with two gross looking stains on it but I've experienced worse and not fragile about it however others may not be so. Putting it here to keep motel accountable. Just didn't use it although it smelt and felt fresh and clean. We make mistakes as it may have not been spotted by the cleaners but otherwise linen etc was nice and clean smelling. Plenty blankets and room was warm. Recommend cleaners checking both sides of pillowcase before putting these on pillows. Oh and there was no tea towel so had to use a bathroom hand towel, not for the dishes though. Majority was all good. Would stay again.

As a family of 2 adult parents and 2 adult children, we were unable to get a family room, so we had no option but 2 book 2 separate rooms. Adding extra expense. Location was one upstairs and one down. We felt separated. However, both rooms were very nice and offered a comfortable bed. The airport traffic was deafening at night and early in the morning. Spa bath in room was excellent and relaxing. Rooms were well equipped and spacious with sufficient refreshments and soaps, etc.

I would have to say I wasn't pleased to be told by office staff on arrival that I have to get a credit card. I choose not to have a credit card. I feel it's my right to make my own choices. He did, however, let us off on this occasion with no credit card and accommodated us with a waiver of bond for the 2nd room..😊 thanks

Central to the mall & other shops. Supermarkets, food shops & gas station only minutes away. Friendly & helpful receptionist & staff. With a special mention to the cleaning staff who were on to it. Clean facilities. Making for a very pleasant stay. Would definitely stay again.

If I had to complain about something it would have to be the couch being a little uncomfortable & the double bed was to hard for my liking but these were very minor issues.