Very clean hotel and pool. Rooms cleaned everyday except 2. The Staff are all friendly from reception, maintenance, cleaning and the bar. The lifeguard not so much. Good Location a 5 /10 min walk to beach.

The beds are uncomfortable. The pool didn’t open until 10 am and people waiting from 7.30am for sun bed, they would leave towels on beds for hours and not be at the pool. The life guard passes out beds 1 by 1 then Starts collecting them in at 4.30pm. when the pool doesn’t shut until 6.45pm. It makes you feel uncomfortable, whilst trying to relax he’s collecting the beds as soon as anyone moves, grumpy looking. No music night or day at the bar or pool.

Great reception personnal, pool was nice

cockroaches were unpleasant but this is probably the problem of all the lower floors, there only ceiling vents no aircon

It’s basically a nice clean hotel, nice staff. The apartment rooms have a view of the pool area. The massage is really nice. We had a very nice welcome. As a base it’s a great hotel for just nipping back to sleep as it’s cheap.

It’s a little dated - some of the family rooms are a little shabby. Some of our beds were uncomfortable. The hotel requires additional payment for WIFI everywhere except close by the area where you can buy drinks and snakcks! Also requires additional fees for sun lounger pads umbrellas etc to use at the pool & It’s 2023!! It’s adds up when there’s a few families all with phones and all liking a sun lounger each! Few hundred euros extra a week! To upgrade to a better hotel with all inclusive accommodation, ice creams wifi, comfortable loungers all drinks etc would definitely be more affordable for a big family if a hotel holiday is what you like.

Very clean Very friendly staff

Pool closes too early Shouldn’t have to pay for lounger cushions

Cannot moan about the price as it’s so cheap to stop! Property was perfect location for few days away. Previously we stopped in Playas so wanted something a little quieter. The hotel was perfect for this, it was so quiet at night to the point we was whispering. Got great night sleep! Lovely view from the balcony. My partner and 11 year old loved the stay too. The rooms were really clean, we only stayed self catering but the drinks were good and responsibly priced. There is supermarkets close by to buy all essentials and to get any inflatables for the pool. If you come out of the hotel and turn right you can catch the airport bus (343) and it takes about 15 minutes to the airport. We got taxis to Playas Las Americas and they was about €10. The reception staff are very friendly and will book any excursions (we booked the water park through them) it ended up being cheaper than online and again a taxi was €10 there and the same back. Really was a great stay and perfect for what we wanted. They have big fans on the ceiling which work as good as air-con. Rooms were cleaned daily.

Good quality, spacious 2 bedroomed apartment in a quiet location near to bars and restaurant. Easy access to taxis, bus station and shopping area! Apartment clean with comfortable beds, clean towels and fridge, microwave and enough crockery and cutlery. Friendly staff on reception, bar and cleaning ladies. Didn’t eat in restaurant so can’t comment! Pool area clean and tidy!

Nothing - all good! You get what you pay for!

Very well located. The apartment wasn't very big but the size was OK for a couple. Nice balcony with view to the swimming pool. The staff was nice. Good value for the price.

The mattress could be better

Look the area staff couldn't be more helpful

We requested room 428 twice before we went unfortunately we didn't get it hopefully when we are back in March we will i requested again a few times during our stay maybe check the bath towels some of them had rips in them definitely

Nice accommodation great location lots of shops bars restaurants within easy 5-10 minute walk Pool bar had very good choices /prices and very friendly staff Reception staff extremely helpful and friendly Apartment spacious clean and had everything in it you would need Overall good experience

There were rats behind the sun beds to the left of the bar along the wall, quite a few of them needs to be dealt with Tiles in pool broken badly could lead to cuts on feet, pool needs maintenance Pool very cold

Loved the location and clean spacious rooms. There was so many different options around the hotel for food and drinks. 10 minute walk to the beach and main bars restaurants. Staff were all lovely and room was cleaned most days. It was my boyfriends birthday while we were there and we come back to the room in the afternoon to a bottle of Prosecco from the management which was such a lovely surprise.

Sunbeds started to be cleared away at 3.30pm and would be all put away by 5.30. Sunbeds by the pool not very comfortable and a charge to get cushions for them which should be free. Pool is freezing (advertised at heated but it's not)