We were greeted by the friendliest manager, Brittany. She was extremely helpful, answered all of our questions, and gave us great recommendations. Every time we returned during our stay, she welcomed us again, asking about our day & if she could help with anything else. The room was very comfortable and clean, and we appreciated the extra amenities. We will definitely return when we are in the area - great location.

The carpet is a bit outdated, and could be replaced. However, for the affordable cost to stay it wasn't a deterrent.

We were pleasantly impressed with the large size and comfort of the room including the beds. The room was super clean with nice thick linens and nice bedding. We asked for a room by the back entrance so my husband didn't have to walk far and they were happy to accommodate us. Lots of bright, outdoor lighting for security was important also, even though the hotel is located in a safe area.

There wasn't anything I didn't like and I am pretty fussy.

The cafeteria in the lobby was great and was staffed by an excellent and friendly representative. She prepared a broad variety of food and did it quickly.

The business center wasn't very well stocked and the internet service was erratic. Perhaps it is because we were on the second floor. The pool was bitter cold and, given Chicago winters, should have been heated.

The room was very clean, the cleaning staff was the best, the front desk people were great.

The pool has mold. And I had thought that booking .com said there was breakfast included which there wasn't. But the breakfast didn't matter. Very disappointed in the pool though

It was nice, and the location was convenient for where I was traveling. Everything was clean, and staff was helpful when I arrived too early.

I didn’t like that, the door that I needed to enter through from outside (closest to my room) had a group of people partying outside on the sidewalk, for almost the entire day. Also, the room next to me was having a party and was very loud. I mind my own and tried to ignore it and eventually they stopped. But between the room right next to me, and the people outside the door, there was a LOT of noise and I didn’t go to sleep until well into the morning hours because of it.

Did not eat at this place. Staff very prompt in attending to issues. Nice pool. Great connections to highway, etc.

At check in, we were given a room that was already occupied by a family. Clearly a faulty system as it happened to one other when we were checking in.

The property was nice. I stood five days the room was clean each day. Plenty of towels I like that they were a restaurant and an indoor pool that staff were very friendly. I recommend this hotel and I will stay again on my next visit.

Almost all staff was great. Only one person at the front desk was not helpful when I was waiting for assistance at the food area. Then more people came for food and the woman at the front desk said she had nothing to do with that area. Did not offer assistance.

We enjoyed our short time at the Clarion. Staff were friendly and helpful, the facilities appeared clean and well maintained. We did not have the breakfast. The hotel was a little tricky to find.

Very nice hotel. Rooms very comfortable and clean. Stayed here for 2 nights. Close enough to downtown Chicago, but please make sure you give yourself plenty of time. Traffic can be horrible.

Nothing