The view across Rutland Water from the conservatory at breakfast is stunning, especially when the sun is shining. The bed was also very comfortable. The staff were also very friendly.

We were a party of six staying for 2 nights and spent a lot in the bar and on wine with dinner on both nights. It is a pity that the bar staff are not equipped with the correct glasses to serve drinks. When you are paying bar prices you expect drinks served in the correct glasses - not tumblers!

Great location by Rutland Water. Excellent views and quiet. Good food. Neat new gates bit like a Lych Gate that goes out the garden. Bed very comfortable

Some maintenance needed on the disabled facilities, rust on rails. The wet floor needs shower curtains down to the floor.

The restaurant and food were amazing, the staff very helpful and location was lovely

The rooms are on the small size and the walls are very thin so could hear a lot of noise

Location is lovely - the grounds stretch down to Rutland Water with access to the path along the shore - the grounds also have views over rolling countryside on all sides including the far side or Rutland Water - the rooms with a lake view are special. The hotel is well maintained if a little basic (not a spa hotel groomed within an inch of its life) - and the staff are lovely and the value is outstanding - what you see is what you get. The restaurant food is traditional British - but up a couple of notches - the catering punches above its weight. And although it is less than 5 miles off the A1 London to Edinburgh dual carriageway you'd be for given for thinking you's arrived in a rural idyll - which you have.

Nothing springs to mind - and I find the ethos of Best Western hotels appealing

Absolutely wonderful food and staff, I don't think I've ever been to a hotel with nicer staff and they were extremely dog friendly as well - would recommend to anyone who wants a very welcoming stay with their dogs. Lovely lady on reception was so helpful and kind and the waitress at breakfast was extremely attentive. Two staff had seen us walking our dogs and were disappointed we didn't bring them down to breakfast, offering to walk them for us and offered a sausage to take back for them. We promise to bring them to breakfast next time! The hotel itself is in a beautiful location and we enjoyed evening lakeside walks and some delicious food on the patio. The dog friendly rooms are very accessible and big enough for us to put up our travel crate as well. Also on the ground floor so easy to pop the dogs out to the grassy area for the toilet. We had bottomless afternoon tea and the cakes and sandwiches were fabulous, the freshly baked scones being our favourite part. Very good ratio of clotted cream and jam as well! We will absolutely be back to this wonderful hotel, it was such a wholesome staycation

Service during our bottomless afternoon tea was good at the start, with the young waitress refilling our glasses. However towards the end of the hour we were waiting about 15 minutes for a top up and I had to go up to the bar.

Brilliant location, brilliant helpful staff who went above and beyond. Room amenities were perfect, and there was lots of space to store our belongings. Beds were comfortable. Good value for money. Food onsite if needed. Parking right outside room so no struggling with luggage.

Other than this, we were extremely happy with our stay and would absolutely return in the future: Tv remote slow to respond, shower took a long while to heat up, sink taps ran cold, wardrobe was slightly broken on one side but we didn’t need access to it.

Check in was easy at this hotel that backs onto Rutland Water. Our first floor room looked out over the water with stunning views. We had one breakfast and two evening meals at the Hotel and the food was very good. At the rear of the hotel is a gate that leads straight onto the walkway that goes around the shore of Rutland Water. If you turn left out of this gate with the water on your right and walk around 150 yards you will find the start and finish of the local Park Run held every Saturday morning at 9am (roughly adjacent to the Church on the waters edge). What's not too like ?

The evenings meals when we stayed were from a Valentines Day Menu which was available for several days whilst we were there. Over two evenings we tried most things on this menu and we had no complaints. However on our second evening meal I asked for a particular bottle of red wine from the wine list and the waiter who I believe was Bulgarian brought it to the table already opened on a tray together with two glasses already poured and ready for drinking. In all my years of eating out this has never happened before and I sincerely hope it never happens again.

Huge room to loose one's stuff in! Nice and warm as electric fan heater was provided, no need to ask for central heating to be switched on. I did have to ask for the towel rail to be activated though. Superb location on shore of Rutland Water helped by fine hot weather. Had good day out shopping and visiting the nature reserve sites birdwatching.

Food in restaurant for evening meals was poorly presented and over cooked. Drinks selection was ordinary basic pub stuff. Breakfast was USUAL LARGE HOTEL CHAIN SERVE YOURSELF STUFF.

Room , View.

The bar area could be so much better with ambient lighting and less of a thorough fare...The staff have to carry meals through this!The log fire is lovely , but the seating arrangements are rubbish...it could be so much better and create an atmosphere . An historic building that has enthusiastic and loyal staff that could build on a lively and defuse customer base. We come here twice a year , as a fishing party....spend money... Just feel the hotel could build on its character and not rely completely on weddings and social events.There are another 8 months in the year! Couples, dogs , fishermen, work....dont forget us!

The staff were very accommodating, especially the cleaning staff. The room had a good view over the lake. And what a weird bidet/lavatory combination!

The room was very noisy particularly from people in the room above. The soundproofing is not good. Also, the breakfasts were variable in quality from one day to the next. The shower controls were very sensitive in getting a good temperature. We turned off the bidet/lavatory - it was just too much! The bed was very hard.