The location is quiet yet close to all the areas we wanted to go. It’s perfect if you’re seeing the Harry Potter show. Minibar was included during our stay which was a pleasant surprise. Thank you 😊

€29 for breakfast is a hefty sum! The fridge was really dirty. I wouldn’t have wanted to put any food in there.

Location, friendly reception team, Comfortable parking, tasty restaurant (breakfast very good and nice dinner), and nice bar.

I forgot to bring my toiletries case and expected to get an alternative solution at the hotel (even to pay for it if needed). Much to my regret, the reception team didn't have these amenities to assist with, and also when he said he will check with housekeeping and they will send it to my room, nothing arrived.

Breakfast was wonderful - especially the omlette bar ! Many items to choose from. The rooms were very clean and staff were very nice - overall stay was very nice and thank you for having a 24/7 reception and late checkin option along with luggage storage day of check out - all these seemingly small things mean more for convenience than we realize !

Bad smell of sewer in the lobby and in the room ;( however seemed to be something i noticed at other places in Hamburg as well … Likewise was missing tissues in the bathroom and no english channels worked so couldnt watch the news

My stay at **HYPERION Hotel Hamburg** was exceptional! The room was clean and well-organized, with an incredibly comfortable bed that allowed me to rest well after a long day of exploring. The location is perfect, close to major attractions, and the staff was incredibly friendly and helpful, attending to all my needs with a smile. I’m grateful for the wonderful hospitality and highly recommend this hotel to anyone visiting Hamburg!

Given that **HYPERION Hotel Hamburg** is a five-star hotel, I was expecting a few additional amenities like toothbrushes, toothpaste, and bathroom slippers, which were unfortunately missing. Aside from that, everything else was excellent. The room was clean and comfortable, the staff was friendly and attentive, and the location is very convenient. Overall, I had a pleasant stay, but a few small additions would make the experience even better.

Lovely view and spacious room in room 831. Breakfast buffet is really great with fresh vegetables and the possibility of having an omelet or fried egg. Beds are very comfortable and bedding is good.

Room had a bit dense air inside due to the fact that you couldn’t open the windows. On top of that cleaning service used some kind of perfumed detergent which was terrible. Hotel gives opportunity to use towels several days if hung in the bathroom. Unfortunate this eco-friendly behavior is only in writing as towels were changed every day even if we hung them.

Excellent hotel at all regards. I never booked in Hyperion network but from now on I will prioritize it in my travels. Free minibar, free lounge with nice selection of meats, cheese and drinks, excellent breakfast and wonderful airy and bright room - you get a lot for the money you pay, and this adds up to a great service. It's only a brief walk to the Hamburg downtown though the road is quite busy out these. Don't forget to checkout the bar on the top floor - it has nice drinks and magnificent views!

Lack of electric chargers in the hotel parking garage left me confused. It's pretty much the first thing you wanna check after a long trip so would be nice to install a few ones.

The room was new, spacious and clean. Hotel close to public transport.

Nothing.

Nice location, 10 min walk from main station.

Comfy beds.

The atmosphere was a bit cold. perhaps more suitable for business people I guess. Was not given a basic introduction on arrival, the beds were not twined as requested, the phone did not work in the room, no bathrobes in the room ( got it from the spa area), no slippers, and the sauna facilities were a bit not looked after. There was tea in the room and a coffee machine. I tried to make tea but failed as water from the coffee machine was coming out with coffee leftovers. The hotel is located on a busy road, which is easy to access by car, however, when you walk out it does not feel that great.

The hotel exceeded our expectations. The bed was very comfortable and the room was fresh as well. We had a small inconvenience in the room but the staff compensated for the issue. Free minibar. They had a welcome package for our dog which was absolutely adorable. The people at the reception desk were incredibly friendly and service minded: 10/10. Same feedback for the bartender at the bar (Yuliana I think) Definitely coming back. Thank you for making our staying a great one.