The staff were phenomenal; I'm an awful sleeper so was hoping for a room quite far from the main road; they did their best and unfortunately I was still a bit of a pain. The way it was dealt with by Phil was exceptional and he went above and beyond to assist and ensure the best outcome for everyone. The rooms are basic but a great size, good kitchenette facilities and while dated, are clean and tidy.

While this property is in a great location, it is close to a main road. This means there is a lot of road noise, particularly during peak commuter times. If you're a light sleeper and can't get a room at the other end of the building, this is not the best option for you. Slightly dated rooms, but made up for with excellent pricing.

The staff were very friendly and helpful. I discovered that the location was actually quite optimal: close to public transportation including Central train station and within walking distance of CBB. I learned that rooms are privately owned and thus of varying quality and furnishings. Nesuto manages property.

There should be a minimum standard of furnishings and fittings because after staying in two different rooms one was of lower quality than the other. There could be more utensils and tableware in kitchens. Also there could be one or two more lamps.

The staff were so helpful. Jarina in particular went above and beyond - giving us a free upgrade to one of our rooms so we could be next to each other, organising a cot for one room and linen for the fold out bed for the other and allowing us to leave our car parked in the hotel parking on our last day, while we attended an event nearby. Jarina and Phil were both very helpful and quick with answering questions before our stay. The kitchenette facilities were exactly what we needed, for both our own breakfast/food and for preparing bottles etc for the baby. The location was also perfect for attending events at Carriageworks.

This hotel is great for the price with the rooms having a kitchen and a balcony, and comy sofa beds if you need the extra room. I love the rooftop pool and the location is great. Its my go to hotel now for weekends in Sydney. Everything else is ridiculously expensive.

Door handles need some handyman attention.... And I would absolutely love it if they didnt lock the stairwells so you could go both up and down the stairs. The lifts do not make me comfortable and it seems silly to have to use the lifts to go up or down a few levels (even pool is only on level 4).

Well placed, everything you could want in one room including washing machine! Staff super helpful - especially when it turned out I had booked one night less that I thought! AND the best bakery ever on the next corner down.

It is a bit noisy from the road but the third floor was better. I did not know where the pool was - perhaps a map in the room could say as I booked on after reception had shut.

The best priced accomodation we have stayed at in a long time. Very welcoming reception staff who gave personal tour of accomodation and even let us choose which room we would like to stay in. Our one bedroom apartment had space enough for four guests, with well equipped kitchenette (with decent sized fridge), as well as washing machine and dryer and laundry tub available in our room. This accomodation felt like a home away from home and we were shown real courtesy by all the friendly staff where they accomodated our every need. We were also able to have a late check out due to our scheduled late flight. We will definitely be back.

Loved the rooftop pool and spa area and how it was sun protected it did rain the whole weekend while we stayed but we still went for a swim it’s perfect when it’s warmer and sunnier days, and loved that it had parking available too

The shower head in the bathroom wasn’t very good and felt the shower could have been a bit cleaner there was still soap scum in the grout lines and a little mould in areas

Great location, useful facilities including kitchen and laundry in-room. Free parking. I have stayed here several times before, and the price is quite reasonable for the location near Broadway and Central Station.

I booked a one bedroom apartment with "city views". What I got was a one bedroom apartment at street level with a view of a large gymn window directly across. Could not open the curtains most of the time. Not a big issue for a short stay but would have been claustrophobic if longer than a few days. There are a few minor signs of wear and tear but pretty typical for any holiday apartment.

Great having all the kitchen cooking equipment and utensils,stove ,saucepans . The only thing really needed an extra blanket in Winter very cold in Sydney currently,and maybe some slip on slippers and biscuits .to go wth the tea and coffee . Was also able to some laundry Nice one Nesuto!

Extra blankets , biscuits or snacks

We had a wonderful time at the hotel! Jarina and Phill accommodated our queries and prepared our room for us before check in time. This was great as we have an infant with us. The room was clean and tidy. They provided a cot for our baby with linen and blankets. It was very useful to have a dishwasher, washing machine and a dryer. The also provided shampoo, conditioner, shower gel and lotion.

The side table lamps did not work, however, we were so busy that we forgot to ask them to sort it out. Our room wasn't cleaned while we're there for our stay, 2 days and a half. But also, we did not specifically ask them to clean it.