We did not receive the information on how to collect the key and the host was difficult to get hold of. It turned out that there was probably something wrong with the local phone network, because 1h or so after we finally got the instructions for the key by a third person we received we received multiple instructions with how to pick up the keys. Information should be sent out earlier to make sure they arrive on time (preferably even before traveling).

An e-mail should be sent with the information on how to access the property, not just an SMS. I was unable to locate this SMS.

Giessener Bett was just what I needed for a quiet stay at Giessen during a hectic Film Festival. The room was spacious and I loved the looks of the bathroom. And the toiletries were super cute! I liked that they had different types of lights, so you could have low lights in both the bathroom and the bedroom. The bed was huge and super comfy. The host was really friendly and allowed me to do an early check in. A staff member even carried my heavy suitcase to my room in the second floor. I totally recommend you to stay for either business or holidays.

The wifi was a bit unreliable and disconnected often. There was no sink in the kitchen and it felt weird doing the dishes in the bathroom, but it wasn't a big deal. I would have preferred a expresso machine because I had never seen one like that and it took me ages to figure out how it worked, lol!

I like the location since all the needful things you may get in just few foot steps. I like the quietness of the apartment and cleanliness. There was no option for breakfast but in the room there was a coffee machine from coffee bag. Some tea and coffee bags will be provided. There is a freeze and an induction kitchen with minimal utensils and cutleries. So if you want to cook light dinner or breakfast it is a good place.

There is not so far any dislikings.

I had the pleasure of staying at this hotel recently and my experience was nothing short of exceptional. From the moment I arrived, the level of service extended by the staff was simply top-notch. The room offered was fantastic. It was clean, well-appointed, and possessed all the necessary amenities to ensure a comfortable stay. I was particularly impressed by the attention to detail, demonstrating the effort put in to provide guests with a wonderful experience. The hotel's location is another noteworthy feature. It was conveniently located, providing easy access to the various attractions, restaurants, and shops around the city. This greatly enhanced the overall convenience of my trip. But what truly sets this hotel apart is its staff. The team went above and beyond to accommodate my needs and to ensure my stay was pleasant. Their extreme helpfulness is the jewel in the crown of the entire experience at this hotel. In conclusion, this hotel is a wonderful place to stay for anyone seeking a high-quality lodging experience. Its great room, location, and extraordinarily helpful staff make it a place I would gladly return to and highly recommend to others.

Great location, very close to Giessen station and downtown, yet very clean, very quiet, high-speed internet (free), lots of crockery/cutlery, pots and pans provided, great housekeeping, good price. There was a nice balcony with chairs+table too!

Instructions about keys, housekeeping, internet should be placed in the room rather than stuck on the main entrance at street-level; preferably, they should be in English too. Also, make clear that all the phone numbers are available on WhatsApp, no need to make local calls (which I did!).

Top located app, next to pedestrian area and in front of Galeria shopping cdnter. Well equiped and modern app, great terrace and comfort place to stay and sleep! Quiet app next to pedestrian area. I could choose again that app for my next trip.

Host, host N again host is not correct because: 1.Host do not answer on your messages. 2.Host send only one AUTO message when you book the app in Deutsch, after that NO support in English, no answers. 3.Host send you some name and phone of a person. Neither Host, no person in charge pick up the phone when they feel you need some help! 4.Host DID NOT repair broken shower gel/shampoo stand into the bathroom 5 days! I made by myself improvisation as you can see on both photos I attach. 5.Host must clean your app every day, but he did not cleaned it on 2nd day and from that moment he/she stopped to pick up the phone! That was a very bad behavior from his/her side! It was necessary booking.com to contact the Host and to wait an answer from host why he do not clean!

Very conveniently located, the room was also extremely silent despite being next to the most trafficked road in Giessen. The room was also very large and with a kitchen, wich for the price I did not expect. Due to a mistake from my side, the SMS with the instructions had gone lost. There are multiple contact people to call, one of them basically did not answer, the other was super helpful and solved the problem immediately.

Well located, fully equipped kitchen in appartment, clean & comfortable place

Noisy inside room (other guest noticeable), slight smoky smell inside room, checkin was not working as planned - I did not receive the code to get to my keys so I had to call 3 numbers in order to ask for the code)

Hello, the main host called Nicole was not very available by whatss app message, however, the one who appeared to provide support was very attentive, but everything was fine.