I stay here weekly for my work & the location & the staff are very good

I went to bed at 10pm having had a really busy shift at work only to be awoken by noisy neighbours in an adjacent room at 12.30am drinking singing & acting like children which then turned violent with arguments shouting & banging on room doors doors being slammed & a lot of abusive words hurled at each other I eventually got to sleep at around 04.30 & was up for my work at 07.00 I was going to call the police ???

The hotel is old but the rooms are clean and warm. Parking is limited but somehow I always found one place. The hotel is close to the center, close to the supermarket and Lidl, and the PUB downstairs has an acceptable kitchen and a large choice of good beers.

No overhaul since Quinn Wictora makes it kind of museum-like. Special atmosphere may be however attractive for many people, especially for those foreigners who like the climate of the UK of '50s

Room was fine, probably needs some minor repairs but everything worked. Never sleep well in hotels but that is not the hotel’s fault, bed was comfy. Did not have breakfast on this occasion as I needed a very early start, on previous visits breakfast was fine. Bar is great and food good and reasonable priced.

Not much, you get you you pay for, happy with stay. Will be back again next month if things go as planned.

Extremely quiet - silent at night ! The manager, Zane and all of the staff are exceptionally friendly and helpful. The building is tired and the bathrooms need to be refurbished but the rooms are clean and tidy and beds are comfy. We have been staying there annually for many years and will always do so. Extremely good value for money and excellent position Tony and Doreen .12th July 2023 Ps. I have emailed Greene King with similar comments !

Bathrooms need to be refurbished

chose to stay here as it was near to the venue that we were attending for the night. we had lunch and drinks which were lovely the food was delicious. the room was just what we expected for one night's stay, clean and comfortable. check in and out was very easy and with being able to park outside was a bonus. we would stay again if we were to find ourselves in that area again.

The location of the Hotel is bang on! Straight off the motorway at the Hotel in less than 5 mins. Because it's a Greene King too, food, drink and TV sports all on site. Free parking too.

If you don't book a breakfast, then you can't have one. It's not available to walk down from your room and expect one. However the distance from the Hotel to get a breakfast is minimal. There is a Sainsbury's over the road.

Our room was a good size, very warm and cosy. Everything was clean and the bed very comfortable. Good value for money.

Slight noise in the night from two guests that were drunk but it only lasted a bit. The rest of the night was peaceful.

All of the staff were brilliant, so helpful and very friendly. We had a good laugh and good communication makes such a difference. The food was delicious and atmosphere great. Room was large and bed very comfortable. Next to the Baths Hall and less than a mile into town.

The only downside was no lift to the rooms, being a listed building. But the staff could not be more helpful and carried my case up the, less than 20, stairs for me. They were so lovely. I would definitely go back even without a lift.

The room was very spacious and clean and it had everything that we needed for our stay. There was free parking at the location, which was great. We went into the restaurant for a Sunday roast, which was exceptional and outstanding value for money. All the staff were amazing and friendly, it was close to the town centre which was very easy to get to, just a short walk without having to get in the car and drive to, we visited the local pubs, which were great too!

N/A

did not have breakfast but evening meal was nice clean bedding and towels room serviced daily staff very friendly

mattress was hard could do with a mattress topper not many parking bays some of the car park cordoned off so they could put tables outside