Very spacious superior room with coffee and tea facilities. The shower power was very strong and the dressing robes were a great addition. Very clean.

The pool was not available for our stay and we were not informed about this ahead of the stay. That was disappointing as we were hoping to use it for the last of the sun.

Loved the location, staff was great and room was nicely decorated. Very close to restaurants and shopping. And built on top of an archeological find-wow. We appreciate the fruit and water tray they sent up to our room.

We needed more light in the room and that seem lacking so we had to open the balcony drapes which exposed us to the residents of building across. Breakfast was good but it was monotonous- it was the same the 6 mornings we were there. Also, the fridge was so full of bar stuff that we can hardly fit a bottle of water inside. There is no space on the desk for our day to day stuff so we moved their tray of snacks into the closet. The nightstand space was tiny and can hardly fit our phones and tablets together.

Ask for a quiet room away from the river. We were alocated on the 4th floor , where in a holeway was a coffee machine, fruits, cakes and soft drinks available 24/7, other floors didn't have that. It was lovely there. Clarins branded soaps and shampoos, and all toiletries were there in the bathroom including combs and body wash sponges that I always need to buy! Bath AND shower available in the room. Very comfortable beds. Tasty breakfasts :) till 11!

we had no views throughout the windows or balcony to see outside from the room , because windows were only in the roof as you see on the pictures, however the terrace was available, and it was next to our room.

The staff went above and beyond to make sure I was comfortable and had everything I needed. I arrived at 10 in the morning and was given the opportunity to have breakfast while my room was getting prepared way before regular check-in time. I was allowed to check-in just before 12, which was amazing as I was so tired from a 12 hour journey. The room as small but super cosy, always perfectly clean. Breakfast was great, lots of options, both buffet and made to order. Both the manager and the chef walked me through breakfast when I arrived to let me know what was safe for me to eat (lactose intolerant). Room service was great too, I especially recommend the club sandwich, so so tasty. While the pool area isn't huge and can get easily crowded I never had a problem finding a spot. You can order food and have lunch by the pool, there's always someone close by in case you need anything, like cocktails, which were great. There's towels, suncream and books available for everyone to use too, in case anyone forgets. I feel truly spoiled after my stay.

The hotel with wonderful location. Excellent breakfasts with a wide choice of dishes, coffee, tea, juices. It should be offered prosecco, but the waiters do not open bottles or do not provide glasses for this (it is not comfortable to ask for this every day). Swimming pool nice but not big (it's not a problem of this hotel, but of most of the hotels in Malaga). Protecting creams are provided. Rooms are comfortable, clean.

The 5* hotel should provide more amenities for the bathroom, for instance, vanity kit. You can ask for them on the reception, but it is not the best way. The staff on the restaurant during the breakfasts could be more attentive if we talk about the 5* hotel - to ask about tea or coffee, to provide a la carte menu (we knew about this only because the waiter gave us the menu our first day breakfast).

Breakfast was fresh each morning and a good selection. You can choose from the buffet and there is also a menu. The staff get to know quickly your tea / coffee order and bring it to you quickly if you're having a longer stay. . Rooms are very spacious, clean and beds are big and comfortable. Staff are really pleasant to deal with and we had no difficulties with them. They're very kind to children !

Traveling as a family with a young baby - not a great deal of storage in the bedrooms but we made it work just fine. The pool on the rooftop was very cold and we weren't able to bring the baby into the pool. I'm sure that makes perfect sense for the hot summer but it was a disappointment when we travelled in early May.

The staff were exceptional and all facilities worked. They gave good advice and really looked after us. The dinners were good if a little over-fussy. Nothing was too much trouble and the bed was extremely comfortable.

Like a lot of modern hotels there wasn't enough storage space - no drawers and little worktop type storage for toiletries etc. Nowhere to sit and put on makeup, nowhere sensible to hang damp towels to dry. There's no excuse because the rooms (we had a junior suite) have plenty of floor space. A bit disappointed with the breakfast. The nearby market was full of lovely fruit but the breakfast selection was rather dull. The bacon was flabby although freshly cooked eggs were good. Yoghurt selection poor - boring old Danone. However all in all we were happy with the experience and would stay here again.

What makes this hotel so amazing is its welcoming and helpful staff, especially Marta and Jose. I emailed the hotel in advance to request that they arrange a nail appointment and dinner reservation, as we were only staying one night, and our time availability was limited. When we arrived the concierge arranged a barbers’ appointment for my husband. All the arrangements were fantastic! We could not be happier. This hotel may look a little tired as you enter, but its spacious rooms, very comfortable beds, handy location to the old town, and its hospitable staff, make this a hotel I’d return to in Malaga.

Nothing

Everything was fantastic, this is one of the best hotels I've ever stayed in. The staff were incredibly helpful and really paid attention to the guests. The hotel room had almost the best amenities of any I've stayed in, including Clarins cosmetics and a huge selection of vanity products. The mini bar was well stocked and competitively priced. The location is excellent for Malaga Old Town. If you have a car, the parking is very convenient (the staff will park the car as it uses a car lift). The decor throughout the hotel was very on-trend and in great condition. The pool area on the roof is small but really great. Finally, the roman ruins in the basement were amazing and it was fantastic to be able to walk through them.

If I'm being super picky, there could be a coffee machine in the room. That's it. Otherwise, it was fabulous.

What a fabulous stay we’ve had! Amazing staff, beautiful surroundings and you made our stay with you so special! A special thank you to Yolanda for the beautiful bottle of bubbly and cake! It made my husbands birthday Also thank you to the lady who was often on the roof top, she was amazing (I think her name was Andrea) she was so kind, friendly and sang Happy Birthday! Thank you again! Our room was very comfortable and spacious. We had everything we could possibly need and more. The clarins toiletries were a luxurious bonus!

The pool was lovely and a great space to spend a couple of hours in the sun, however it was very difficult to get round the pool and hard to get past people sat on the sunbeds.