Nice big room and friendly staff. Breakfast had some healthier options like oatmeal with nuts & seeds to add in. Near to mall and highway without being too noisy, so its a decent stay.

The staff keeps the Aircon on 66 F, it is freezing in common areas, seems like a waste. Lots of single-use paper and plastics, more waste. Laundry was pricey for guest.

The staff member at the cafeteria was very welcoming and full of energy. The room was clean.

The website stated the hotel had a pool (which was the reach I booked that hotel) but when I got there I was advised the pool had been down since the pandemic. My children were very disappointed and the associate who checked us in was not very empathetic to the situation.

It was a beautiful hotel located in the perfect location for our visit to Scranton for a MOTIONLESS IN WHITE concert! We enjoyed the local shops and restaurants as well!

Nothing

The staff was out of this world, very friendly and helpful. Never been at this brand before will definitely come back.

The only thing that bothered me was that the toilet paper roll was not changed, it was the same roll from the previous occupant.

Front dest was very friendly, place was clean.

.During the week the breakfast was grab & go. It should have been a hot breakfast every day. They where supposed to do housekeeping once during my stay they didn't. Dog feces needed to be cleaned up every day from the grass area. No evening social dinner. Price was a bit high for the lack of amenities.

The staff , Liss, Sasha, and Tiara were exceptional. Their friendly service made our stay outstanding.

The pool was under repair, and it wasn't stated in the Bookings site.

Very clean! Young lady at checkin was very pleasant and helpful with directions to places.

$100.00 pet fee. During this vacation we paid Pet Fees of $12.00/$15.00 and $50.00 for our dog.

Clean, large rooms. Big shower with good quality shampoo, body wash and conditioner. Great location. Nice free continental breakfast.

Only 1 coffee pack available and minimal sugar when slated for a 2 night stay for 2 people. Couch was a bit hard.

Folks were happy and friendly to customers. The place was clean and had good amenities. I traveled with my kid and we enjoyed the place.

Location and great breakfast.

Smell of marijuana in my room from an adjacent room. First room given had no working HVAC fan but was switched to another room.