The location is amazing - in the woods - very calm and quiet. Right underneath the Buzludzha monument, it is very convenient to visit from there. The restaurant was great overall, with the included breakfast being more than good. We also had lunches and dinners and everything we ordered tasted delicious. The staff were very polite and smiling. Service at the restaurant was great. The room was clean and spacey, came with big bathroom and a balcony. The view from which is only woods. No roads close by, so no unwanted noise. The perfect place for relaxation!

Nothing, everything was perfect!

I had a wonderful stay at this hotel! The staff were warm and welcoming, and the restaurant served delicious meals, including a fantastic breakfast, all at great prices. The location is convenient, especially if you're in transit, but it's also perfect for exploring nearby attractions like the Buzludzha Monument. Plus, the hotel offers private parking, which is a huge bonus. I highly recommend staying here, whether you're just passing through or planning a longer visit.

This was our second visit. The hotel is very well designed and has beautiful wood carvings throughout the building. It is located in a wonderful forest so you are surrounded by trees. The room was very comfortable and clean and its design was matching the overall theme of the hotel, a great shower room too. There are lots of lovely details that the owners have thought of and executed. The staff was extremely professional and attentive. We had a delicious dinner in the restaurant. The wifi is fast and reliable. We would be definitely coming back!

This is just a recommendation - it would be good to have some traditional Bulgarian options for breakfast such as banitsa or mekitzi.

A lovely hotel in the mountains. Excellent service, views, food, and facilities. Staff super friendly, including the reception and restaurant. Rooms very comfortable, clean, and with great view to the forest. Restaurant, while a bit overpriced, serving good quality meal , and drinks. Excellent choice of wines, and liquor. A couple of scenic tourist paths, cristal clean air. Didn’t try the SPA but it is there😄. Lovely woodwork on the walls and ceilings. Even the TV at the reception was framed with it! Will definitely come back!

None

The hotel definitely exceeded our expectations - it's looks brand new, with spacious mountain style common areas, with expensive finishing, good food, very kind staff, decently sized room and quite big bathroom. There is a kids room with some toys and puzzles which our kid liked. I enjoyed excellent affordable massage, but didn't have a chance to check on the SPA zone. Edelweiss is located at a walking distance from the Buzludzha monument, but bear in mind this is quite high in the mountain and you should consider winter conditions.

This is a personal preference, of course, but the pillows were too high for us, and the double bed was actually two beds with separate mattresses, which is now always comfortable.

This is was our third time staying at this stylish hotel. We love the place and the friendly staff. The hotel is situated amongst a tranquil forest. The rooms are very clean and furnished with a lot of attention to detail. The hotel had expanded its covered terrace where we had a delicious dinner while enjoying the forest view.

Beautiful location in the middle of the beech forest, cool and quiet. Very nice staff and comfortable room. Included breakfast was great. We had a lunch and three dinners at the hotel and enjoyed them.

It’s a place to relax so don’t plan on being well connected — wifi in room only worked occasionally. In lobby and restaurant wifi usually worked. Room was not made up during our stay and we had to ask for new towels.

- Staff very helpful - Very good restaurant (fortunately, as there is close to nothing around), even if maybe a little bit overpriced - very good location, in the middle of the forest (the hotel even provides a map for some trekking paths), and of course 5 mn to the monument

Nothing! Just be aware that the 10 last kilometers to the hotel is a very damaged road and that you will not drive faster than 10-15 km/h

The hotel is located in a superb area, in the middle of the forest. We will go with the kids next time! The staff and the waitress are so so kind an nice. The bed are very comfy, the silence is so satisfying, you wake up with birds singings and nothing else. There are a lot of hiking/trekking trips to take, but also near by attractions reachable by car. The food was very nice and the atmosphere is fairy like.

The design of the shower is a bit faulty as it allows water to be splashed on the bathroom floor. Late check out option unavailable.

Great hotel and location close to Buzludzha Monument. Restaurant served good food in the evening and for breakfast. Rooms large and clean. Nice sauna, steam room and hot tub area. Staff were helpful.

We accidentally broke a plate since the tray fell off our daughters high chair with it on. Because of this we were charged an additional 35lev. Seemed a bit excessive given the price of the hotel and that we also bought dinner in the restaurant twice.