Breakfast were great with plenty to choose from.

The cost of dinner. I have stayed many times at Karula in white river and their dinner bed & breakfast rate is the same as your bed & breakfast rate. I also noticed that most of your guests including ourselves ate dinner elsewhere because of your pricing. I was also charged international banking fees by booking.com although I paid full amount and I’m from SA. Then when we got there you were running a special pay for 3 nights and get 4 free. I wasn’t offered a discount or anything.

The breakfast was outstanding as well as the location.

Your TV package is not good enough. Most of the Hotels and Guest Houses I stay in has the sport channels as well, especially when there are good sporting events. Also if the rooms had a mini bar-fridge and a Microwave oven, then it will be difficult for anybody to top you or even be better than you.

The GM was super extraordinary as he helped with my situation where the clients were not happy with the standard room booked. So awesomely changed my booking to make clients happy. I guess I should've understood better with the description standard......

Meals were great, breakfast also good.... 👍🏾

I enjoyed my stay and the stuff we're amazing, I had dinner in my room which was superb, the room service was unbelievable. I will definitely return again and recommend to some people. Thanks again to the stuff Madeleine,Marrion,Envy and can't remember the receptionist name maybe Buhle mara they were best even the barman

The shower is too small, but everything is amazing

Unfortunately i didnt create time to eat breakfast, the rooms were so comfortable i really enjoyed my stay. i am definitely recommending the place and coming back soon

i wanted the bar to be opened until late, as i was experiencing what the facility contains. i didnt get time to stay in the bar for a long relaxing time

The Check in was seamless. I enjoyed the quite and peace of the place. The lake view was excellent. Their breakfast was very delicious.

I didn't like the fact that there are no bar fridges in the rooms. I had to drink my water and energy drinks warm.

The peaceful surroundings and beautiful lake /pool views made for a relaxing stay. The pool area was well-maintained, and the staff were friendly and helpful. The rooms were spacious and comfortable.

The Wi-Fi connection was a bit slow at times

The breakfast was excellent, with no buffet due to limited guests but we ordered what we wanted and it was perfect. The location is exceptional, peaceful, and beautiful. The rooms are well-kept and cleaned daily.

The bathroom had some mold around the shower and there was a stain on the floor tiles and some of the carpets.

Check in was done quickly and efficiently. We were a party of 12 people and placed on the same floor. The breakfast buffet was very good. The Xmas buffet was excellent with lovely decor, complimentary Xmas crackers and champagne. Very reasonably priced. The staff were always polite, friendly and accommodating.

The views from our room was breath taking. Beds are big and comfortable. The rooms and the while hotel is clean.

There was a big family there that was making a lot of noise with the jumping castle. The staff is not accommodating. When we bought ice they gave it to us in plastic bags and didn't want to give us ice buckets, which doesn't make sense as the hotel doesn't allow cooler boxes.