We did a road trip through europe and this was by far the best place we stayed at. Exceptional value for the money and the staff were a 10/10. Every request was met immediately and with a smile (for example we asked for a multi-plug and they brought us one not 10 minutes later without charge, another time we needed whipped cream late in the evening and for a small charge the friendly man at the reception got some for us quickly) We felt so good there that we extended our stay for a few nights, which was luckily possible and they even gave us a rate better than our original booking (which was a genius deal). If they had a chain in every city we’d always stay with them, cant compliment this stay enough.

No reason not to like this place

Very clean and organized. Have some nearby places to eat as well.

There were mosquitoes in the room.

Excellent apartments that were spotlessly clean and really spacious. Reception was welcoming and very informative. Apartment had lots of little extras that were unexpected but really appreciated. Kitchen roll, tissues, washing powder, washing up liquid, salt and olive oil are just some of them. Area is very residential with numerous local bars, restaurants, shops and supermarkets. Apartment was just under 10 minute walk to tube station and journey was about 15 mins into centre of Madrid. There is also a bus stop just outside the apartments that take you into the centre. Our satnav took us past the apartment so we had to go round the block again. The sign with the apartment name on it blends in with the building so we almost missed it again. Apartments are next to a large Chinese restaurant and there is a small car park in front of it We used street parking initially and then moved into the apartment's underground car parking which was spacious and only 10 euros for 24 hours.

Nothing

Wow! This place was a surprise. It is very new. The bed is extremely comfortable and the rooms are much larger than what the pictures suggests. Plus there is a coffee shop across the street that is open at 6:30 am, a chinese restaurant downstairs, a grocery store across the road and a great little bar-restaurant around the corner. Took about 30 minutes to get from the airport to the location.

The only draw back was that I had to call a number to get the keys. If you don't have a phone that call. All you have to do is go into the Chinese restaurant to pick up the keys. They own the hotel.

Normally when you gey to an apartment, they don't even have napkins or some essentials to cook like salt, as you are not staying for long enough to buy this things, so you end paying for a take away and using toilet roll if you have not chance to go to a shop. ALIANZA SUITES provides you the essentials which is amazing and really nice. Everything was tidy, clean and looked after. And the staff member was super nice with us. Also parking space in Madrid is ESSENTIAL. Apartments big enough to br comfy even with 2 kids. We will repeat for sure.

I can't think about anything right now.

I enjoyed the staff, awesome people and very accommodating. The bathroom even came equipped with a disposable toothbrush in case you didn't back your own. Clutch! It was even stocked with a washing machine which is something most rooms this size usually don't have. While yes, the location is a bit far from Sol....if you can handle walking about 10 minutes to the subway, you will enjoy your stay here! PS. The A/C was a blessing!!!! Because that Madrid heat was no joke lol.

The staff was very courteous and helpful. The room was spacious, clean, and comfortable. Although it’s far from tourist spots, the train and bus stations are just a short walk away, and the area is very quiet, so I felt safe and comfortable during my stay. Having a pharmacy and a Chinese restaurant right downstairs was very convenient.

N/A

It is small for a family of 4 people, but delivered exactly what we needed along our stay. Confortable beds for a good night of sleep, hot shower to recover a long day walking visiting Madrid. Metro is available 12 min walking and bus in front of the unit, but it takes 40 min to reach Madrid downtime. The sorrounding is quiet and calm. Everything very well organized and clean.

Far from Madrid downtown.

I absolutely loved everything about this place, but what stood out the most was the fantastic staff. They're originally from China and went above and beyond to ensure our stay was comfortable and enjoyable. Convenient parking is available right on-site, and the staff even kindly offered to arrange transportation to the airport, which was a huge relief since my flight was at 5 AM. Thanks a million for everything, guys! Plus, the location is incredibly convenient with restaurants, supermarkets, and everything you could possibly need just a stone's throw away.

I was not expecting it to be this good. The room and the bathroom were very clean. The room came with anything you would need and if not, the host would provide it for you. Our hosts were helpful every step of the way and made our stay so much easier. We were in a hard situation one night and even though it was really late, they did not hesitate to help us out. I would definitely stay here again and I recommend it whole-heartedly.