The location in the middle of Paseo La Castellana is great. You have a Metro entrance and Bus Stops just one block away Very safe neighborhood Nice Bar/Restaurant just outside of the property You have clean towels and general cleaning of the unit every day at no extra costs 24 hrs very attentive and professional personnel on reception

Some Constructions near the building but the windows protect you from most of the noises during the day

The apartment was well decorated and fully practical with all the appliance necessaries to be comfy during our stay. The staff was always available to help.

I didn't like to Paid in advance( not block as warranty )a 300 euro coverage for any damage or stolen item from the apartment. It makes me felt like a thief or arriving at cheap residence. The Cleaning service do not take care of the kitchen at all including the cutlery and dishes during the complete stay in the residence that were 3 days although we left everything to be cleaned inside the dishwasher .

Great location. Great value for the money. Soooo spacious and comfortable for a family with two small children.

The reception area was super small and seems sketchy but also I was expecting a “hotel” kind of reception. It wasn’t bad just wasn’t expecting that and maybe if it was in the description it wouldn’t have been such a shock and made me question if the area was ok or if it was a legit booking.

Very nice apartment, well maintained, cleaned everyday . Good size & all facilities were perfect. We had great time staying here & Very safe also.

Bedroom door was not having lock & it was not possible to keep open also , as there was no stopper. We had shared this feedback with Reception staff & they said that they had only this apartment , which is suitable for handicapped. All other rooms were fully booked so they had given us this apartment. We understood but wished that we could have got other apartment !

The apartment very clean! And nice staff. Really elegant and modern

The check out time is not flexible

Excellent location , very friendly staff , spacious one bed room apartment , clean

Small toilet sink (very small) , no barrier between the shower and rest of the toilet so the water will be all over the floor , microwave /oven no instructions how to operate

Very convenient location - 24/7 concierge/reception services - daily cleaning service - very attentive reception desk staff (Angel and the ladies were amazing)

Limited facilities - very small reception area

The location was excellent. All the facilities were avaiblable with all the appliances for a long stay

Nothing really, enjoyed the stay

Rooms are designed nicely and i like the complimentary grosary

Needed to have help in the luggage lifting to the apartment The hotel transfer service is over priced

Everything, the people are very kind and professional. Exceptional service and highly recommended.

The room is very clean and the view is amazing!