Rooms are very small no tea or coffee making facilities in a standard room we paid 15 euro to be upgraded to a room which they said had a kitchen and fridge you could barely get stuff into the fridge it worked well. the kitchen was a kettle and two sachets of coffee and sugar on a tray with 2 cups. The cutbacks in these hotels leaves nothing in the rooms the towels were worn out and very poor condition The breakfast was excellent although when you stay for 2 days or more it becomes boring . The coffee machine worked well the juice bar was great. The staff were extremely courteous and well mannered always willing to help. Public transport very conveniently located to down town. one train about 15 minutes. Easy access to the airport.

the rooms very small you could barely fit luggage in . airconditioner didnt work too well. facilities provided are the very minimum in the rooms .

The staff was very helpful and always nice and welcoming. The distance to the center of Madrid is large but it's bearable and it's also interesting to walk down the Calle de Alcalá as well. It was easy to park outside for free. Breakfast was good and it offered plenty of options, including fresh fruit.

The biggest issue really is the distance to the center, but it's just half an hour on the metro and the area is safe even late at night so it's not really a big issue

The location for me was very good as it is between the city centre and the airport, a beautiful very big park is right across, for walks or jogging. Lots of local restaurants, bars and supermarkets around the area. Very local "vibe", not touristic. Very good wi-fi. The room is a big "compact" but it is very functional and exactly as described. The bathroom is spacious in fact. The staff are very friendly and helpful, they all seem to work together, rather than in "departments", good to see.

Although the room was clean, the staircases (on both occasions, as I stayed twice) really need a sweep or hoover!

Although the room is fairly small, it is well organised and comfortable enough. The bathroom and especially the shower stall is rather large comparatively. It's a good shower, instantly hot and nice relaxing water flow. Breakfast is surprisingly good, a buffet with quite a few options. For example, there is a choice of 4 types of milk (one plant based). Wifi was also very good.

There sometimes was a crawling insect in the bathroom. Harmless of course, and there's not much the hotel can do about that, but it feels a bit dirty.

The easy going staff, that helped me in everything I needed. The cleaning was very good, the breakfast too. The room was small but enough for the 2 nights stay. The bath was complete and very spacious. The reception always had someone to help. The location was just perfect with a metro station just outside and a big park.

Didn’t like having to pay for parking in the hotel, it should be part of the price we pay for staying.

Close to airport, really close to metro, very friendly and helpful staff, good breakfast our needs were well met!

They were renewing the carpets in our floor and we had to change rooms, the room changing and extra requirements were smooth and our needs were well met. also it being close to the airport was nice yet close to the airport = a little far from the center but it was easy access nonetheless.

- All the benefits of IBIS chain - standard clean room (not to big though) - Great breakfast - Metro station right around the corner which takes you 25-30min to get to the center - Places to park around and also possibility to park in the hotel

- Was quite expensive for IBIS on the outskirts, maybe we were just unlucky with dates and something was happening in Madrid at that time

Excellent location to the metro station for ease of getting into the city and also only 15mins in a taxi to the airport. Clean room and very comfortable beds. The staff member on the night shift arrange d for a taxi to collect us the following morning to take us back to the airport and when we came down to reception before our booking time, the taxi was already waiting.

Can not complain about anything for this hotel.

My husband and I stayed 4 nights. It was near enough to the airport, but close to a metro line that took us directly into the center of Madrid. Great location, plenty of restaurants, safe, and the room was basic but comfortable.

The bathroom didn't have a working ceiling ventilation.

Only a two-minute-walk to the metro station. Neat and extremely clean hotel, more than I had expected. The breakfast was super! Very nice and helpful staff. Overall a great experience and would recommend to others.

Pillows were not exactly my type, but they cannot please everyone after all. Also the room was too aromatized at my arrival. I would personally prefer the smell of fresh air.