-The staff was very friendly and professional -There were a lot of pillows on the bed -The bed was big enough and comfortable -The air conditioning was very efficient at cooling our room - The balcony was very decent in size, as was the room -The bus station was really close to the hotel for ease of travel to Palma city center. Guests be aware that you're not allowed to enter the city center with a rented car (ACIRE zone, look up the zone on Google), as it won't have the ACIRE resident pass and you'll get fined every time you enter the zone. The hotel and its parking are NOT in the ACIRE zone.

-Noise insulation isn't great, we were woken up everyday either by the cleaning ladies which were moving their equipment through the hallway or by other guests -The safe in our room was key-operated and its lock was almost broken. You'll have to pay a 5 euro tax for it which you get back at the end of the stay. -The breakfast, while tasty, didn't have a great variety (comparing to Sercotel Caspe where we stayed while in Barcelona)

Room was clean and tidy, adequate for a 3-4 day stay. Balcony was a bonus. Breakfast booked as part of the deal, good variety of food and brekkie options (for a 3* hotel). Staff were extremely friendly and efficient. Hotel is c.15min walk from the edge of the old town - plenty of bus routes nearby and a pleasant (if long) walk along the marina if people don't want to take the urban route.

No issues with hotel - ongoing roadworks along the marina route were a pain. Gridlock on the Thurs heading to the airport was not a great way to finish the stay ! (needs a rail link to the airport....)

Our room was clean with a big and comfy bed. The staff was amiable and willing to help you. We enjoyed the breakfast with a selection of different kinds of breads and fruits.

We had very loud neighbors on the first night, so it was difficult to fall asleep, but fortunately, they moved out after the first night and it was relatively quiet. The bathrooms need a bit of makeover, especially the glass door of the bathtub. It wasn't isolated well, so the water came outside the bath, making the whole floor wet. Besides that, we enjoyed staying in the room.

Excellent varied and quality breakfast, always plentiful even late in the morning. Good times to do it. Kindness in the room and at the reception. Beautiful structure, very quiet, silent (it's just a shame that the corridors are narrow and therefore you tend to listen to too many noises from those leaving the room or from the maids chatting while they do their work), but definitely a beautiful structure.

I recommend removing the tub in the bathrooms and installing a shower cabin so that perhaps you can also install a more practical and desirable bidet. Paid parking (11 euros per day..!!). It would be better for free or at least a less excessive payment.

The staff were helpful and friendly. Our room was cleaned every day including fresh towels. A good variety for breakfast and reasonably priced compared to other eating places around the locale. Although the location is a fair distance from the centre the number 4 bus was at the bottom of the road with a regular service.

It would've been good to have coffee making facilities in the room or some available in the hotel in the evenings.

Room was perfect. Balcony was perfect. Staff were perfect. Breakfast was perfect. Great selection of food, and stays open until 10.30! Coffee is also perfect, freshly ground. Lunchtime checkout! Perfect. Position - perfect. Great 15 min. walk up the hill to Bellver Castle. 10 mins from the Quay. We loved everything about it. We even had a full length bath! Also, lots of bars and restaurants close by as well as small and large supermarkets. Next time we stay in Palma, we will be staying HERE AGAIN.

Everything was brilliant for us. However, for people who don't like walking 45 mins into town - you would need to take a bus - which you can pick up close to the hotel.

The staff were very helpful and spoke good English , it was very clean and our towels were changed every day , breakfast looked nice although we didn’t have any , handy place for bus stops etc small parking area , all very good , the shower was excellent hot and powerful

Our balcony sadly didn’t get any sun at any time of the day so the room was dark , but I guess we weren’t in it very much , the restraints around that area were a bit limited but not too far to walk into Palma central

Staff helpful and friendly, room was clean and tidy, comfortable bed (we had a double bed) great choice of food at breakfast. Location was good, just on a small street, away from the main road, near the castle, but a reasonable walk to the old town (we didn't mind that, as it's a nice walk back at night) enjoyed our stay.

My only issue is, as I've just realised, the cost charged at the hotel was more than the price I booked at on booking.com!!

Very nice and helpful staff who were always available to help us. Although the room was a little small it was very clean and cleaned daily and does the job if you want something simple and comfy. Very comfortable beds and big bathroom. Nice common space and overall good value for money.

Not much really, but just some personal comments that may help improve. Maybe it would be a good idea to have some hand soap in the bathroom. Also the sink is quite small which caused quite a bit of leaking water during its use. Another thing is the heat coming from the windows in the morning. Maybe it needs better isolations as for our room that was on the front side we had to keep the air conditioning on the whole time otherwise it got extremely hot.

The staff were extremely accommodating and helpful. clean and modern hotel with a short 5 min walk to local cafes and bars or restaurants... Valdo was a lovely Italian we found close by. breakfast was good for 11 euro pp at hotel. taxis were instant, you can take a leisurely 20 min. walk and get right into the heart of palma and the beautiful cathedral area. We will be back thank you for a lovely stay.

nothing it was great value for money and exceeded our expectations