Great location, amazing seeing all the turtles off the beach. Staff mainly very nice and welcoming. Food great.

Long check in time. Rooms dirty and pretty dated. Fridge leaking water, cock roaches in room

The hotel location is perfect and the beach is amazing. The room is good size but the washroom is small though really small. Breakfast was good and had a good selection but dinner was not that great.

What I didn't like was the staff from the front desk counter did not do a proper check in and thought we are locals when we clearly gave our foreign passports to check in and then on top of that, they thought im the tour guide and driver and my wife and the toddler is who I'm driving around. DO NOT ASSUME LIKE THAT. that is really bad customer service from the front desk staff. and the management needs to train the staff properly from the front desk to the restaurants as they only look at "White people" any one else that is not white they assume everyone is local. realy bad.

Best feature is that the turtle beach is right in front, with many turtles that hang out all day. The buffet breakfast, lunch and dinners are great. In addition to gym, there’s a squash court and table tennis. Music in the evening. Galle is 30mins away in a car. Many restaurants also available just behind the hotel (although walking up and down a busy and fumy road isn’t a nice experience).

The room-to-balcony set up isn’t great but the building is designed that way. The snorkelling gear available at the beach in front of the hotel is limited and isn’t clean. Run by a nice independent person not the hotel, but perhaps hotel can help keep it hygienic and helps the business person too. More options available 500m further North & cheaper and cleaner gear.

Had opportunity have safe sea bath

The food had variety but none of them are tasty.

Hikka Tranz by Cinnamon is an excellent choice for a dream getaway by the Indian Ocean. The New Year’s Eve party was exceptionally well-organized, from the stunning decorations and music to the lavish catering, with all praise going to the staff. The rooms are spacious and comfortable, the food is excellent, and the beach and pools are clean and well-maintained, with plenty of sun loungers for relaxation. The staff is incredibly friendly and professional. Highly recommended for those seeking a complete relaxation!

Every thing was absolutely brilliant. The location was fantastic for us with kids and adults. Staff was very cooperative. We need to celebrate birthday of my daughter-in-law, and especial cooperation provided by Thanuja and Anura in organising, and boys (especially Viraj) at the pool bar is worth mentioning. At the breakfast two ladies did a marvelous job. They are Nandani at Hoppers and subodhani who made omelet. If not the excellent marketing skills by Vinodani, we would not select to stay at Tranz Hikka when we did the planning visit in May 2004. I strongly appreciate her dedication to Tranz Hikka. At the same time, services of Javishanka at reception is worth mentioning.

There was a weekend large local group in the hotel and therefore made bit difficult for other resident guests, especially during the breakfast. I suggest such group should be allocated a separate areas.

The rooms are spacious and come with balconies that offer breathtaking views of the Indian Ocean—waking up to that view each morning was amazing. The staff was exceptionally attentive, always going above and beyond to ensure my stay was as comfortable as possible. The hotel has direct access to the beach, where you can swim alongside turtles, which was a truly magical experience. The pool is also fantastic—well-maintained and perfect for a relaxing swim. Overall, this hotel combines great service, stunning views, and unique beach experiences, making it an unforgettable destination.

It's an older property, and that’s quite apparent in the overall appearance and maintenance. The lifts, in particular, had mechanical issues and were constantly being repaired, which was inconvenient. The restaurant had a very limited menu, making dining options less enjoyable. These aspects definitely need improvement to enhance the guest experience.

I recently stayed at Hikka Tranz by Cinnamon, and it was an unforgettable experience. The customer service stood out from the moment I arrived—they recognized me as a loyal guest who frequently stays at other Cinnamon hotels and went out of their way to customize the service to my preferences. This personalized touch made me feel valued and at home.The service on the terrace was impeccable, offering a perfect spot to unwind and enjoy the view. The spaciousness of the room was ideal for a family, and the massaging tub provided the ultimate relaxation—a feature I particularly appreciated after a busy week.The hotel facilities were perfect for a long weekend getaway, offering everything one needs to recharge from a hectic lifestyle. As with all Cinnamon hotels, the staff were exceptionally well-trained, consistently attentive, and friendly.The only area that could be improved is the food, which I found to be average for a long weekend stay. However, the stunning sea view more than made up for this, offering a serene and beautiful backdrop throughout the stay.Overall, I highly recommend Hikka Tranz by Cinnamon and Cinnamon hotels in general. They are truly a reliable partner for a memorable holiday experience.

The family loved our stay at Hikka Tranz. Staff were amazing and the hotel has great facilities

The rooms were a bit dated and the flashing light on the fire alarm was incredibly annoying when trying to sleep

Great breakfast and dinner at a reasonable price, also available for non-guests (our friends joined us for meals). The room had a dehumidifier, which kept our bed sheets and clothes dry. There was a comfortable balcony with a beautiful ocean view, and we enjoyed a fabulous sunset every evening. We traveled with our 5-month-old daughter, and the staff absolutely adored her. They were all smiling, kind, and incredibly welcoming to her and to us!