This is a lovely family-run hotel in a good, quiet location in Interlaken. We were able to walk quite easily from Interlaken West station, even with 2 very large suitcases, and on several occasions during our stay, walked, (without the cases), to Interlaken Out station. We found all the staff to be very friendly & helpful, the room was a good size with a comfortable bed, a small but perfectly equipped bathroom with over bath shower and good toiletries provided, and we had a lovely balcony, with two comfortable chairs and a nice mountain view. Although the setting is in a quiet location, the hotel is within very easy walking distance of lots of restaurants, shops and for the paragliding pick up and return point (paragliding being huge in Interlaken!). The hotel has a lovely quiet garden area out front which is well equipped with tables and chairs and where you can relax in either sun or shade. We particularly liked that a microwave, plates and cutlery are provided so that guests can eat their own meals in the lounge or outside and therefore save a bit of money by not having to always eat out (Switzerland being rather expensive). The breakfast buffet was excellent. The pool is lovely and is open from 7am to 10pm. There is also a treadmill, an elliptical, some free weights and resistance bands and an exercise ball, although as these are all sited in the pool area, which is kept very warm, workouts do tend to be quite sweaty!

Nothing!

The room is very clean, the facilities are complete, the staff are very warm and friendly, the night is very quiet, the breakfast is delicious !

I'm already very satisfied.

Breakfast was included which was a bonus. The location was central, so you could walk everywhere. The staff were very helpful. The room had heating plus double doors which opened out onto a balcony, so you could control the temperature of the room.The room also had a clothes drying rack which was put to a lot of use.

The room was surprisingly large and had a balcony with seating. We were provided bathrobes and slippers without having to request them. There was a vanity kit in the bathroom together with the expected toiletries. Providing a clothes rack on the balcony for laundry was very thoughtful. Besides a coffee maker in the room, coffee and tea were available in the lobby all day. Very goobuffet breakfast with items constantly replenished. Very quiet, even though in a central location.

The furniture needs some updating. The one thing we particularly didn't like was the location of the safe. It was on the floor of the closet. It was impossible to get to. The only way to read the numbers was by lying flat on the floor at eye level.

The view from the location was nice. Staff was really good and helpful. Rooms were clean and nice.

we were 3 people, the beds were double bed but with Single beddings for 2. Could not accomodate the child in between, hence had to make 1 person sleep on the floor. Though did get extra quilt & pillow, but would prefer to get full bedding when on a vacation. Also Now days with world changing more towards Vegan food, would prefer to have more vegan meals in the breakfast as well.

I like the location of the hotel. Hotel was clean and rooms were spacious.

I found breakfast server bit rude. One day during breakfast time she held my shoulder while showing the table to sit for breakfast. This is not the way to treat your guests came for breakfast. There were other things also I didn’t like about that one particular lady but because of her I cannot say all other staff weren’t good.

Everything is great, the staff is very kind and soo friendly, comfortable and clean place, glad to be here.

Nothing negative here, but maybe I wish that the cost little bet cheaper than now cuz the location not into the city center.

Beautiful, comfortable rooms with stunning views from the balcony . Very close to the train station and city centre. Great breakfast too. Staff was very helpful and friendly.

Maybe the breakfast could be extended to 11 am rather than 10am. On holiday its a bit rushed.

Free breakfast, lots of choices Room is cleaned every single day, towels changed everyday, and a great view of the mountain in our veranda Efficient and friendly staff Hotel is walking distance to the Main Street, bus station, restaurants Easy booking

A bit small room No in house restaurant The cow in front of the hotel is gone😩

Beautiful view of the snow covered mountains from our balcony. A very nice hotel with amazing views in a quiet and beautiful town of Interlaken. Loved staying here. Breakfast was ok, limited options.

Lift is small, and some steps to walk down to reach the lift. Its manageable and staff is helpful but wish this could be renovated. Nevertheless, property is nice.