Superb location, comfy bed, FREE coffee/tea at the lobby. It was an easy 3minute walk from the main train station with migros nearby to buy things you need. My daughter loved the bed and in general, we love how clean the hotel room was when we arrived. We booked a room for 3 persons (one single, one bunk bed)

They sent a message right away to do online check in. We didn't know that doing it days before would help us enter the guesthouse building easily without going to the other hotel lobby for manual check in. Minor thing, but had I known, I spent extra time to do it online :)

Great location, easy to find, convenient for the train station , trams, Close to the centre. I was offered early check in but instead I left my luggage in the hotel on arrival . I stayed in the smaller building which was very quiet at night The single room( I booked the larger size) was bright cheerful ,easy to clean ,functional and well designed for an easy stay. The hot drinks machine downstairs was a bonus . I will happily stay here on my next trip.

I found the mattress supportive but a bit hard. As I only stayed 1 night I did not ask the hotel for help..

The place is very convenient for going around since it is close to the Zurich HB station and it is only couple minutes walk to it. A lot of fast food and restaurants available near by and around the station and the staff were very helpful. Even a starbuck nearby for any Starbuck lovers. The room is very clean.

The design for this guesthouse is most convenient and suitable for backpackers or someone that miss their train and plane to stay overnight. We stay for our vacation so it was not really fully equipped with amenities beside waters. It is quite tiny for a room holding 3 people but it is still alright. No fridge is available in the room, if you want to store any alcohols or drinks, you can ask the staff at the hotel building which is couple feet away from the guesthouse. Also, there will be a lot of people drinking and talking really loud at night so beware of that. Otherwise everything is really good

Location was very close to the Zurich train station Platform no. 18. About 3 min walk. The guest house has a coffee and tea making mavhine available round the clock with selection of teas and 2 types of coffees. This was a very positive for us. The staff were super efficient. Specially the lady during check in. She suggested breakfast and allowed us early checkin for a nominal charge. Which was so helpful after a long flight.

The guest and hotel are 2 separate buildings though very close to each other. And the reception for both is in the Hotel Building. This is not mentioned anywhere which is confusing for first time visitors. Also the location though so close by the train station it took us 30 mins reaching due to lack of instructions. Why can't someone simply ask customers to come out of platform no. 18!!!

The location is perfect: Zurich central train station is cross the street. And, it is inside city center, so you can walk to the old town areas on both sides of the river and Lake Zurich. All kinds of stores, restaurants, bars, coffee shops and the main shopping streets etc are near by. The national museum is 2 blocks away. The hotel has a few separate buildings cross the small roads to each other. There are very few cars passing by. So, this area is surprisingly very quiet. The hotel lobby has tea and coffee machine for guests 24-hour a day. We like the hotel a lot, and we could manage the small space. The location is just so good.

small room, no space to store luggage. We were surprised by the size when we entered the room.

This beautiful 2* property is perfectly located a short walk from the main Zurich Hb railway station. It is one of 2 Fred properties in the area. It is exceptionally clean with simple but well-appointed rooms. The staff (located in the other Fred property about 20 meters away) are accessible 24/7 and very pleasant, professional and responsive. Secure luggage storage is available before check-in and after check-out. Self-check-in / check-out and digital access to the property during our stay worked flawlessly.

There are no safes in the rooms at this property (the rooms at the other nearby 3* Fred property do each have safes).

Staff! All of them are very helpful especially the reception. I have some old bank notes with me and they gave me very clear directions to the national bank change the banknote. Also they help to buy tickets for Lindt chocolate muaeum which already fully booked online. Also the free coffee and tea in the lobby area make me feel comfortable. The variety of food in the breakfast is good, though the breakfast room is a bit small. All the staff are so helpful make me feel like home and make my 1 day Zurich visit very efficient. Hotel is just next to train station. Everywhere is so easy to access

The lift is very tiny in the guest room building and you have to go thru few steps stairs in order to reach the lift. The lift facility in Fred Hotel is better than the one in Guest House. However it's very minor.

Location was perfect. Next to Hauptbahnhof and bus station (you can buy tours from there), city centre in walk distance. You can check in online and even don’t go to reception desk, but digital keys sometimes didn’t work properly so I asked key. Normal key worked much better. Reception desk located in main building (Fred Hotel), 2 minutes from Fred Guest House. There are coffee machine, so you can drink tea and coffee 24 hours. Also the provided snacks. Breakfast starts 6.30 it’s comfortable time. And breakfast was quite good.

Bed was not comfortable. Good that I booked only one night here. My back hurt after night in this hotel.

I arrived, solo, late evening after a long journey and was greeted warmly by the girl on reception, who was very helpful and welcoming. Her advice about eating nearby was excellent. My single room was tiny - maybe to be expected - but comfortable and clean, and I slept very well. I loved the little touches; sweets on my pillow, the photos of the cleaning team in the lift, tea making facilities in the hallways, eco products on the bathroom and super-friendly staff. I would highly recommend for a stopover in Zurich. It’s also right by the station but still manages to be quiet and personal.

Very close to railway station. Clean and comfortable for a one night stay.

The check in process was an absolute shambles! I was asked to check in online so I could access self check in at the property however the self check in wasn’t working and there were guests standing outside in the heat trying to figure out what to do. There was a sign on the door pointing guests to another building where they had to go to check in however it was unclear where this building was. The last thing you need after a long hot day of travelling. Room was very basic. No aircon so the only option to stay cool at night was a loud fan.