Staff are friendly clean modern facilities. Staff was really helpful with suggestions and overall just really friendly. Location is perfect for local nightlife and shopping.

There’s next to no sound insulation between bathrooms of different rooms so you can clearly hear people in the shower and bathroom when they use their in the next room. Also the plug in the room could be renewed as everything I plugged in would fall out. I could only use my chargers the bathroom which had new outlets.

The room is a great size with fantastic amenities (Nespresso machine and Dyson hairdryer! Tv with Netflix included). The room may be a little cosy for a couple but I think it would be fine!

The facilities are adequate but the gym equipment is not very user-friendly, and the cleanliness of public areas needs improvement.

Even being in Ximending (busy youngster area) in Taipei, the hotel is further at the back which is actually quite quiet at night time. Big window allows lots of sunlight in

Aircon is situated directly towards bed, so if you have sensitive airway it might not be the most comfy in the hot seasons when aircon is a must.

We booked this hotel room for 2 adults / 2 young kids. The hotel staff were superb -- recognizing our names / us and offering to help with recommendations and just in general very friendly and nice people. The location is nice iff you want to be in the "middle of action" as Ximending is quite...hip. You will find yourself wading through an ocean of people to get back to the hotel every night from the MRT so that can be a pro or con; I didn't mind it but after night 5 or 6 it got a bit old (but that was our mistake as we're traveling with two young kids).

The family room was a bit smaller than I would've hoped (but I also booked the hotel last minute so we were really limited on hotel options which is also why normally I'd say this wasn't the best "value for money" but that was our mistake by booking super late so I can't fully blame the hotel). I do wish there were a few more outlets in the room as that would've been helpful but we made do. Note that you will hear street level noise so if you're a light sleeper it can be an issue once in a while. Lastly, you can feel the "damp" (not their fault fully as Taiwan is humid) in the walls / hallways but it was manageable.

The staff at the front desk were really lovely and friendly. They helped with some questions, recommendations and even helped me do my laundry. The room was comfy and clean, and provided snacks, coffee, water and some toiletries. I didn't hear any noise from other rooms and the bed was comfy. The location is in Ximen, a little outside of the busy Ximen area, so quite close to food, shops, bars etc. Some good coffee shops nearby.

I booked this hotel because it had access to a gym, but I didn't get to use it because the process is weird: you have to book a specific even-houred time slot which didn't fit with my schedule. Then collect a card from the hotel. Also the cleaner entered my room when I had a 'do not disturb' sign and woke me up.

Our family of five recently enjoyed a wonderful stay at Art'Otel Ximending Taipei. We booked a medium double room and a large family quadruple room, both of which were cozy, comfortable, and beautifully decorated with artistic touches. The check-in process was smooth, and the staff kindly allowed us to store our luggage when we arrived early. The hotel's artistic lobby, as well as a cute rabbit, was a delightful highlight for our kids. The service at Art'Otel Ximending was top-notch. The friendly staff was eager to help and assist us whenever needed. The hotel's location in the heart of Ximending was superb – conveniently close to shops, eateries, and convenient stores, yet pleasantly quiet. Public transportation was easily accessible, making it simple for us to explore the city. Overall, we found Art'Otel Ximending to be a great value for the price, offering a unique and comfortable stay with exceptional service. We highly recommend this hotel to families looking for a stylish and centrally located place to stay in Taipei.

The only drawback was that our rooms were not connected, but they were quite close to each other, which was manageable given the hotel's small size.

The staff, they made you feel like you were a friend. Nothing was too much trouble. Everyone of them from reception to the cleaners always greeted you with a smile, and nothing was too much trouble for them. I need to give a special mention to Queeny and Eric. Without these two I would have struggled. They are stars. They looked after me. I will definitely stay here again when I re visit, hopefully next year

Leaving. Normally, at the end of my holiday I look forward to going home but I could of stayed here another week

Staff were friendly. Room is just nice for 1 person to stay in and rest. Even extended the check out timing because the bed was so comfy. The location from the accommodation to Ximending Station wasn't far.

After the 1st night rest, on the 2nd day, waited for the room cleaning the whole afternoon and it wasn't done till 4+ pm. Probably couldn't understand fully how it works for the room cleaning, and I had to change the trash in my room myself and get the staff to help throw the trash. However, subsequent days of room cleaning was good. 👍

I booked a two-day-one-night mini trip for my boyfriend's birthday, and the staff even prepared a small surprise, which was very thoughtful! The guest room was cozy and well-equipped with a mini fridge, kettle, minibar, and capsule coffee machine. There were also illustrated instructions on the wall. Although the bathroom was small, it was well-lit and came with disposable amenities.

The hotel does not have central air conditioning. When we entered the room, it was a bit warm, and we had to turn on the air conditioning ourselves. It would be great if the hotel could have the air conditioning on before guests check-in so that the room is comfortably cool when they arrive.

Love the inclusivity of the hotel to cater for different needs. Love the friendly and helpful staff. Room is okay and is as advertised. Room amenities are good. Japanese toilet was an unexpected surprise! Cute pet rabbit roaming the lobby minding its own business. Good value for money.

Location is just slightly off of the main Ximending walking street (but not that big of a deal). One of the elevators was unfurnished (but I suspect there is a renovation going on in one of the floors). Not much to complain about really.