Mai Khao Lak is simply fabulous—there’s no other way to put it! From the moment we arrived, we were impressed by this beautiful resort. While it is a bit removed from central Khao Lak, the feeling of isolation is far from a downside. It’s a peaceful retreat, and with central Khao Lak only a short 15-minute ride away, the resort’s shuttle service makes it easy to stay connected (just remember to book your spot in advance). Despite the resort's large size, it remains quiet and uncrowded. Each block is designed with its own spacious pool, so you’ll never feel like you’re competing for space. The variety of on-site restaurants is a highlight, offering a wide selection of dishes to cater to every taste. The buffet breakfast is great for adults but even better for kids offering heaps of kid-friendly options. There's local dining along the beach. These spots serve up delicious, authentic food, and you’ll also find laundry services at an affordable 80 Baht per kilo. Massages also available. We had 2ad, 3ch and booked two rooms: one pool access room and one deluxe room. The resort did an excellent job of accommodating our request to have the rooms close together. The pool access room great, with direct access to the pool from the small decked seated area outside the room. There are also adult only areas with poolside bars and secluded, quiet areas. The staff at Mai Khao Lak are friendly, attentive, and always ready to help, they made our stay effortless and enjoyable, their customer service 5 stars! We initially thought khao lak was too quiet, however there is so much to do if you research your trip. we found Facebook groups helpful for ideas, recommendations, and even booking private drivers. This made exploring the area easy and stress-free. Overall, Mai Khao Lak is a perfect getaway for families or couples seeking a peaceful, luxurious retreat with plenty of amenities and activities. Our experience was excellent, and we would happily stay here again!

nothing

hotel is located in a quiet area next to very nice and cosy beach. In the room we found a basket with a beach mat so you do not worry if you don’t find free sunbed. Breakfast is fantastic, you can choose from a plenty of dishes and fruits. You have also menu dedicated for kids. Beds are comfortable. If you want to go to the city they have shuttle bus every half an hour which is very convenient. I would come back to this hotel again,

water slides are open from 11-15, which is too short plus during our stay only one was working. Aricondition make a lot of noise. it would be great if the hotel provided a computer for guests to arrange boarding pass for example.

Everything is ok. The staff is helpful and speaks good English. Good air-conditioning system, comfortable bed, well equipped bathroom. Very varied breakfast. Nice and cheap Massage on the beach, on the left side.

As very often happens, problem is with Coffee. If this is important to you, be prepared to solve this problem yourself. "Jacuzzi" in swimming pools are old and broken. In our pool-access room it was very difficult to turn it on.

Great people great service 👍

The heat

A large property, is well maintained, large rooms, offers in House activities for families, has variety of food options. Close to great beachside restaurants / Massages / mini mart

It’s remote, a big property with no ambience … property is long and if staying an entrance end is a long walk to beach… Property does offer golf cart service for beach and rooms, Sean is just fabulous with the carts👏

Loved all the pools, great to have all the variety. Our room was perfect for our 2 little children. Beds were all massive and super comfortable. Children loved the shows each night, kept them so entertained. Pool bar was great and massive buffet breakfast. Beach was fantastic with great shops and restaurants nearby.

We did not enjoy the buffet dinner so ate out each night. Some areas of the hotel needed an update but did not spoil our stay at all.

Lovely room with sea view as described, beautiful pools, excellent location on beach with lots of restaurants within short walk on the beach, tui staff amazing and hard working to entertain day and night.

Bit far out from main centre but hotel puts on a free shuttle bus back and fore which worked well but finished at around 4pm

Right on the beach, great pool, plenty of space to spread out and food choices. We stayed there for a couple days at the end of a busy vacation and it was great. The staff was great when one of our kids got sick and made sure we were taken care of

Nothing. Just be aware it's pretty far from Phuket airport. Which honestly for me and my family was exactly the point.

The easy walk to a beautiful beach and several restaurants. We were a family group of 13, from a 70 year old to a 2 year old, and it suited all ages. The local restaurants just outside the resort catered for children, with children’s meals and toys to play with. The resort had several pools which suited all ages. Breakfast was excellent with a wide choice of food, including a children’s table.

It was a little isolated, but having said that there was a free shuttle bus to town on the hour, or a tuk tuk for 400TB for the 12 of us!

I liked that they had variety of food to choose from for breakfast. I didn't mind the location even though it was 1.5hours drive from the airport, definitely worth it. Also, I appreciate that the resort provides free mini bus ride to the local markets, even though I was one passenger they still drove me to the markets regardless.

On check out I found out that one of the customer's had found a small sneak in their room. I'm just lucky I didn't experience that. Otherwise, overall I was happy with my stay. Definitely relaxing gateway place from big city, noise and all.