Such a nice bright airy room. Bed and pillows were comfortable. Nice view from the balcony and the pool area. Pool area was nice and usually quiet during our stay. Staff are really helpful and also do free luggage transfers from the port but make sure you arrange this before so they know to come for you. New water as much as you need, and beach/pool towels to borrow for free. Laundry service was cheap and reliable :) really enjoyed staying here and would recommend

The door key is welded to the electric key so you cannot leave your air con on whilst out. You have paid for a room with air con, you should be allowed to use it as you please throughout your stay. Hiking up the many steps to the room and getting into a boiling hot room wasnt an option for us so we had to leave our room unlocked for our entire stay and pack everything into bags and padlock them every time. We chose somewhere further from the main area to try and avoid the noise but as the rooms are so high up hill the music from the beach is just blasting into the room all night till 2am & ear plugs alone did not help, not the hotels fault but if the room had proper windows/door this could help a lot.

We got a room with a sea view, and the view was great. The staff were super friendly. For somewhere near the centre, it was relatively quiet, although you do still hear noise from the clubs until around 2-3am.

Club noise (as mentioned above). There were exactly 127 steps to get to the room - saw other comments complaining about this as well but still went for it. In the heat they were killer and are not for anyone who struggles with their mobility - we're 23 and struggled.

Amazing view, lovely room, awesome balcony. Very comfortable stay and the staff were so friendly and helpful. We were even allowed to add an extra night last minute which was great. Free bottled water was appreciated. Stairs are a bit annoying but worth it for the view and staff were so helpful bringing our bags up.

The ac in our room was really bad, it kept shutting off making for some really stuffy sleepless nights. Worked well the first night so not sure what happened. Also the pool was a bit gross, kind of green and had lots of dead bugs. Also too warm, wasn’t refreshing.

Close enough to everything you need, decent sized room with fridge & safe, free towels provided for the beach. Staff very friendly especially the people who collect your bags from the pier and take them up to your room! Great views of the island from the rooms at the top!

Can still hear the noise from the bars at night despite being away from the action considering how small Phi Phi Don is. The stairs are tough depending how far up you are, unless you have a relative level of fitness I’d recommend elsewhere.

- nice staff at the reception and helpful - I was picked up from the pier and didn't have to carry my luggage all the way - nice view - air conditioning - bed - room service - Shower spray + bathroom - Shower gel and shampoo and soap available - Pool area (good view, sun protection and loungers) - Location (you can walk everywhere quickly, but you are far enough away from the party area)

- Ants in the bathroom, there were so many ants in my toiletry bag... - after room service I always had mosquitoes in my room... Maybe the staff should keep the doors closed during cleaning - Towels have stains - In the morning there was already cleaning or renovation work going on in the room next to me, that shouldn't be the case in my opinion. At the end of the day, the guests are here to sleep and the hotel should at least not make any noise so early in the morning.

The view is amazing. The room is basic but comfortable and clean. There is nice balcony in front. You can hear music in the distance from the beach, but not loud enough to keep you from sleeping. Depending on what room you get the view might not be as good. We got the highest room 31. The staff waiting us at pier, carried our bags to the room and back to pier when we checked out. The room is maybe 10-15m below the view point 1.

There are quite a few steps to get to the room. During the day it can get extremely hot, luckily the room has AC, but when you're not in it it turns off.

The room was clean, simple, and as described. The hotel is located on a hill, as its name suggests, so be prepared to walk up some stairs. If stairs don’t bother you, the views are absolutely worth it. We stayed at the hotel for one night. The sounds of Phi Phi's central nightlife mostly don’t reach the hotel, so the night was relatively peaceful. Upon checking out, we found it somewhat amusing that we had to wait in the lobby for a moment while the reception staff used a walkie-talkie to request another staff member to inspect our room before we could leave. I’m not sure if this is just a standard practice on Phi Phi islands, but it was an entertaining experience nonetheless.

The location was amazing, out of the centre of Phi Phi so no noise from bars etc, but close enough to walk to everything easily, if you don’t mind a few steps! We were in room 23 and the view was amazing from the balcony. Pool and sun bathing area were also great with lovely view of the sea. Staff were helpful and allowed us to book extra night on arrival, also booked boat tour and ferry ticket to Krabi with them too! On arrival and departure they brought our bags to the port for us so we did not have to walk with them which was much appreciated in the heat. Aircon in rooms was really good and free waters, tea and coffee in rooms!

They came to meet us at the pier and took our luggage so we didn’t have to carry it. We liked the location of the property, as it was out of the busy main streets, but still only minutes walking back there or to the beach. They gave us an option to choose if we want a room with not too much stair walking or the one up the hill. We went for the second and thought it’s worth the high walk (100+ steps) as the views from that room were amazing, you could see both sides of the island. The pool was a nice place for a quick refresh. Would recommend.

At night you could hear the music from the bars by the beach which wasn’t best for sleeping, would recommend some ear plugs.

The staff is exceptional. Everyone nice and friendly. Made us feel at home. Fresh water bottles every day. Great location in quiet neighborhood. Easy walk to everything in town. Nice view from up high. Can see both bays. Staff will bring luggage from pier and climb the stairs up to your room with it. Nice landscaping and flowers. Grounds are cleaned and paths mopped every day. Definitely would stay here again. We stayed for a long time, 3 weeks, because we love Koh Phi Phi and they upgraded our room.

We stayed up high which was a nice view but a lot of stairs to climb especially when it's hot during the day. Also can hear beach bar noise up high but not lower. I will stay here again, but lower down. Units up high that face West get really hot in the direct sun when AC isn't on when you're gone for the day.. Pool is small, warm, but nice to take a dip in.