The location excellent location, they cleaned the rooms very well each day, there was a problem with the air conditioner but they quickly moved us to a different room for the night and fixed it the next day

One of the main reasons that we chose the hotel was because of all of the great reviews about the pool, but it turned out that there was so much chlorine or other kind of chemical in the pool that it burned our skin. I complained several times and they assured me that they tested the levels and that they were not high, but it still burned so much that we could not enjoy the pool

Nice small pool (not a lot of sun = not bad for us). Comfortable beds. Great location. Convenient on-site restaurant opens at 7am. Baggage storage area (not locked) for if you need it when you don’t yet/still have your room. Our family room had soap/shampoo/body wash, q-tips, glasses, bottled water, mini fridge, kettle, safe. When we switched to a quadruple room w four bunk beds, that did not have the fridge, kettle or safe and the walking space was quite tight. But each good sized twin bed had privacy curtains, a light and outlet. Staff are easy to communicate with and friendly. I needed a couple pages printed and the front desk did it for me. The concierge who is there is very nice and got us set up with her son to drive us to Phoenix Adventure Park. She called them to tell them we were coming which helped our timing (we came after they get a giant tour group each day) and we just paid their walk-in fee at the door and had the entire place to ourselves. We did the high ropes course - recommended! Lanna Square nearby the lodging is nice - touristy, food court, great local talent performing! Starts at 7 I think every night. The performers go to other similar food courts at the night market areas. We learned that the temple that's right across the way, which is white and blingy was actually not a temple, but a station for all the elephants to stay while royalty would stay across the street at that Temple. So the elephant “temple” creates a quiet space, which is nice. Yet the hotel is still centrally located so that's easy to get to things like food, massage, Lanna Square, cooking schools, a jazz club, and the night market (tuk tuk/Grab taxi or a long walk away.) Other areas recs: Dreamer pizza and burger place is half a block away with good food and not the crowds as the pizza place right next door, which we didn’t try. Darlin’s Massage and Fish Spa- OMG the fish nibbling your feet had me laughing for 10 minutes straight.

Hand towels are not provided in the bunk bed room as they were in the family room. We didn’t ask for an extra pool towel but since they didn’t give us a hand towel when we asked, I’m not sure if they’d give an extra bath towel.

Absolutely cannot recommend this place enough!! we ended up extending our stay 2 times as we loved it. the staff are all incredible!! we booked 3 trips with the travel agent lady who is excellent. the restaurant had lovely breakfast in the morning with a warm welcome and all the staff, the cleaners, receptionists just everyone was great. also being able to hire a scooter for the day from the hotel was convenient and super easy. The room was always clean, facilities working perfectly in them. If ever back in Chiang Mai would happily go back,

Great location. Very friendly and helpful staff. Pool is mostly in the shade, which is great as the sun is fierce. The double/twin rooms are to a high standard for a simple hotel. The bunk bed room is tight and a more budget version. Friendly cafe next door. Once it’s closed you can buy drinks from the hotel reception. Hotel will lock away your valuables. Very honest, my son left his shoes in the reception area and they were still there the next day. We extended our stay.

As everywhere in Thailand: Beds in bunk ned room are hard. Take earplugs.

Great location right in the center of the old city. Room size is big, rhe bed is comfy. My room was connected with another one via the door but luckily the neighbors were quiet :) Small balcony was very nice (for one person the size is absolutely okay) The breakfast is not included but they have a café on site where some nice food is served with a friendly smile. Also there are lots of food options around. Very nice stay, thank you!

The pool was too cold

Manee was a great place for a long stay. Next time I'll upgrade to nicer room by the pool. The staff were always nice and helpful. As a solo female traveler, I loved having a security guard all night! I felt super secure here. Location is perfect with so many things within short walking distance. Finally, having a restaurant on site was so great for smoothies and breakfast.

I liked everything. The beds are the more firm style you see in Asia. For me this was good, but others might not like it.

Very friendly and accommodating staff. Went above and beyond with anything we needed. Helped us learn to work the shower temperature, booked our airport taxi for good prices. Amazing location, we walked everywhere honestly.

Property was great value for money. The beds mattress was slightly hard but once we slept on it a night we got used to it. You get what you pay for and for that being our only concern it was great overall.

Good location. Quiet. Close to temples for walking tours. Clean.

OVERCHARGED BY FRONT DESK BY 150% for exit taxi to airport. Paid 250- the real price should ve 100. After 1 week stay and eating hotel restaurante twice a day the front desk was rude, greedy and audacious to overcharge me over double tor the 15 minutes taxi ride to airport. Shameful.

Really clean rooms with comfortable beds. The location is great and within walking distance of everything in the old city, and nearby lots of restaurants and bars. They also give fresh water daily, which is great.

The staff is not very helpful or friendly. I extended my stay due to illness and they didn’t remember and asked me to leave the next day (luckily I had asked for a receipt or else it would have been a disaster). The pool is basic with just a few chairs around (and mostly in the shade).

The location was really good, the staff very friendly and they cleaned the room and provided water every day

The only thing I could say is that sometimes the towels had stains. I know that they'll have washed the towel and it's safe to use but gives a bad impression finding a stain in the towel you use to clean yourself