I had a clean, modern room that looked better than the photos, and the best shower I've had since travelling around Asia. Complimentary water, soda, tea, coffee. Friendly and helpful staff and late checkout as standard (I checked out 5 mins late, no issue). Breakfast is great with Western and Thai cooked options on top of buffet selection. Would stay again.

The gym is pretty empty with only two cardio stations. Adding a dumbbell set would be good.

Smart breakfast,: you select a breakfast from breakfast menu to keepcost efficiency. The club sandwich option for breakfast was excellent choice :-). Quiet location: at least my room was off the busy frontside street, opposite side, and very quiet there any time.

As engineer I couldn't stand to have poorly lubricated locks and hinges to room door, I bought my own spray oil and fixed it :-). To hotel: make a list of maintenance tasks to do on weekly/monthly/yearly basis. Oil in locks, once a month will extend lifetime by 200 percent ;-). Squeezing hinges is always a bad sign, but my room was very good. ( Just few maintenance tasks need to be organized not a general problem in the property) I can recommend this place really

They upgraded for free my room because my booking stated that the room had balcony, and I wanted the balcony. So they gave me a much bigger room on the 4th floor that was simply wonderful. The bathroom had both bathtube and walk-in shower (big size and impeccable cleaning & maintenance). The balcony was big, all wooden, great traditional style. The bed was big and REALLY confortable. I never had back pain and slept like an angel. Breakfast is a la carte and is of good quality, plus they remember your preferences and are very attentive to everything. Keep in mind that it is not exactly a hotel. In the sense that the front desk from 5 p.m. onward is closed, and you enter the facility with a numerical code that opens the door. So it is more like a private residence than a classic hotel. To my taste this is a plus, but keep it in mind.

During the daily cleaning they did not always change my towels. But this is really a minor thing.

The beds are very comfortable. The shower is great. The breakfast offered juice, fresh made coffees, toast, fruit and a hot egg choice. Rooms are quite big. There are stairs to all rooms, higher floor, more steps. But, there's a dumb waiter to bring luggage to your floor. It's a smaller, family run hotel that knows what it means to provide good service. Rooms are very clean and refreshed every day by staff. We think this location is very convenient.

I wasn't a fan of rooms with a balcony as they had more street noise. Otherwise, everything was excellent.

The bathtub and consistent hot water were incredible, and made me feel very home. I enjoyed the balcony, and the location in old town near the South Gate — right by the night market! Very convenient. Friendly staff and quite a clean room each of my six days. It was easy to both relax, and get work done. The Wi-Fi was reliable enough for a bunch of video calls. I did try to host a 300-person virtual all hands while there and that didn’t work great lol. That’s 100% my fault. Zero complaints.

all good

the rooms are large and appear exactly as the pictures on the website. the internet was quick and the location is perfect for those wanting to explore Chiang Mai old city while being close to the airport.

I thought the restaurant was more than just breakfast. wish it was open for more than just the morning and very limited options for the breakfast available.

Very charming, warm and clean place. Loved this as a home base. The staff was terrific - very friendly and helpful. Conveniently located in the Old City, but in the corner on the opposite end of the more popular restaurants and bars. Perfect if you want to be centrally located, but just outside of the hustle and bustle. The room is spacious, modern, and cozy - just not very well lit. I’m glad I had a balcony to make it feel a bit more open. The bed was very comfortable! One of the more comfortable ones I’ve experienced in Thailand. Would definitely stay here again.

The room was a little dim. The location was good, but a short walk to the heart of old city for a solo traveler.

Staff was very friendly and helpful. As we stayed here 5 nights, I requested a room away from the road, which we got. Even though the hotel is beside the "busy" road, we did not hear a thing and slept great. Breakfast was really nice and location is good.

When we arrived there were quite some ants in the room and we found 2 or 3 dead ants in the bed. However, after telling the staff, they sorted it straight away and it was not a problem anymore after. Breakfast is good but limited options, 3 or 4 thai options )I would recommend the porridge) and 4 "american" options, all including egg.

I like this hotel a lot. The staff is friendly👍, the decoration is simple and elegant👍, the room is spacious👍, there is enough room for me to stretch on the ground, the location is good👍, peaceful yet lively. It's not noisy even though it's by the main road, and it's not far from the nightclub, restaurants, and night market👍.

The only drawback is that... the door is a bit narrow🤷🏻‍♂️. It's an antique door, so it's a bit challenging to enter and exit with a big backpack.

Great location by the moat with easy access to Sunday and Saturday markets and the old city. Room was spacious and comfortable albeit a bit dated. I was lucky to get a quiet room at the back. Staff was very friendly

Not sure how it got a four star classification considering there’s no pool, just a tiny uninviting “gym” and a reception that closes at 6pm. Towels were old and worn, Wi-Fi patchy. The balcony was rather neglected and should be cleaned more frequently. Breakfast was rather dreadful with emphasis on processed meats for all western and Thai dishes