The hotel is in a quiet part of Patong. The reception was efficient. Be aware that you might have to pay a safety deposit, which will be paid back after checking out. It’s possible to pay it by credit card. We had a room on 17th floor with a perfect view over the whole beach from Patong. The room was nice, but you can see that the hotel is not new anymore. In front are nice pools. There is a restaurant/bar location on the 19th floor with live music in the evening and overlooking Patong.

The service is amazing, the pools are great, the gym is well equipped, location is great for a more laid-back stay in the buzzing Patong, breakfast is sufficient, overall the best value for money. A drink or dinner at the rooftop bar/restaurant is definitely a recommendation.

The bed wasn't that comfortable. Updating/maintenance of some of the rooms could be beneficial.

Nice hotel lots of pools and facilities there. Great buffet breakfast. Staff were always polite and helpful

The guy at breakfast making coffees for some people and not others. They had 1 machine and he would hog the machine making 4 coffees in a row keeping everyone else waiting. Amazing Thailand

nice big room. Near the beach and blanga street. Walking distance everywhere. Staff polite and efficient

The aircon compressor was loud and noisy and is in the balcony blowing hot air when we sit in the balcony. At night we can hear the compressor as it was very loud. wasted paying for a sea view and with balcony cos cannot open the balcony door because of the compressor

The view was outstanding

First day they were out of almost everything at breakfast ,but that was taken care of for the rest of my stay. I Indian couple got into I yelling and door slamming fight around 10:30 pm which lasted awhile and management had to come to their room on 2 separate occasions to quiet them down. They tried to move me to another room which was a huge downgrade from what I was in ,but when I refused it they up graded me to a nicer quit room . Can't blame the hotel for rude out of control people. The location was good for me because I like to be at either end of Patong beach away from the noise .

The pool is amazing! Especially the one located near the edge. You can easily spend half the day there and not realize it. Also the roof bar was very nice for a meal or drink with excellent view of the beach and live music. The hotel is situated near main road with basic shops and restaurants but also very close to the beach which is a plus.

The room seemed a bit old. Due to renovations on the same floor there was a constant foul smell of paint and paint thinner permeating the air into our room which made it hard to stay inside other than night time.

Great view, stayed on the 17th floor, we could see the amazing ocean and all the activities going on. Pools were amazing we basically had them to ourselves. Extremely close to all restaurants, convenience stores and the beach. The room was comfortable and roomy, the TV had satellite channels which was convenient when the monsoon rain set in for the day.

A major off put was the air conditioning fan/unit/outlet was on the balcony and blew extreme hot air onto us, didn't help that you had to deal with the humidity as well as the unit. The beds were comfortable but the pillows were so soft, you might as well not have had them. When around the pool it would have been nice to be offered drinks 🍸 it would have given the staff something to do, but also bring revenue to the hotel, we had to get up and ask for a drink to be brought out. We possibly would have spent more if this had of been the case.

Staff ver helpful nice comfortable clean room

Nothing

Our room was amazing we had a 2brm suite. We were so close to everything. We were walking distance to Patong Beach, Bangla road. We also had a 7 eleven for supplies just across the road and a family run laundromat about 50m from the hotel that washed and folded our clothes for a very good price..there was so many food places to choose from in very close proximity. I would definitely recommend this hotel from the experience we had.

I don't have a negative for our stay.

Good hotel. Near the beach. Bangla road is a good 10 to 12 minutes walk. Hotel rooms are good. Staff is nice.

Breakfast can be a bit better. Room shower was not that great. Room had a smell but not too bad.