the location very good and helpful and polite staff speak english very good

the showers does not have water coming from the up of your head just a small one on the wall some rooms have noise from out side i had to change the room when they give you room for couple they dont have king bed or queen bed they just connect two single bed together and there is still space between the beds and dont have a sheet to make it comfortable and connected the carpets are very old and dirty they should change it

The property was perfectly located in central Istanbul with easy access to Taksim , Galata, Sultan Ahmed and literally 5 minutes from Florence Nightingale hospital. Excellent location, clean rooms, super friendly helpful stuff at the reception and restaurant/ bar. The cleaning service is very good too. There is an excellent choice of food for breakfast.

I can’t say there is anything in particular that I didn’t like

It is very clean (shiny clean) and comfortable. Staff is extremely polite, friendly and helpful:) We had breakfast and everything was delicious! The bed is also comfortable. Amazing!

Location is good, but it is located next to a very busy highway. Our room was facing the highway. That's why it was slightly noisy. On the other hand, windows are isolated properly. Noise is minimised as much as possible. It is not the most silent neighbourhood, but nothing is wrong about the hotel.

Friendly and professional staff, excellent value for money, good breakfast, location.

Maybe a bit of renovation. Also would have loved to turn on the cooling AC as it was a bit hot in Istanbul on dates of stay (AC was locked to warm). Opening window is an option but it's too noisy outside due to high traffic. But all on all a pleasant stay, would come back again.

Very clean and helpful staff. My wife was ill and they made her soup and brought it yoo the room . It was also her birthday and they brought a card and cake to the room .

Nothing

Breakfast was quite elaborate and met the requirements of an excellent breakfast. The staff in the restaurant was also friendly and caring and did not leave much to be desired. The location was perfect for me as I was there for a conference and the location fairmont hotel was only 3 minutes walk, so were the restaurants, and shops. It was away from the touristic places like Sultan Ahmet or Taksim.

Facility to receive change in the currency like USD or Euro rather then in Turkish Lira. The cashier/ receptionist refused to return the cash in the same currency in which payment was made which is rather a pain. A little flexibility for late check-out would have been appreciated considering that I stayed for 5 nights and with late evening flight on the day of departure.

Nice hotel, close to the highway, Mecidiyeköy is very vibrant. Close to Cevahir shopping mall and metro.

The hotel contacted me and apologised and corrected this mistake. Even though we booked breakfast included the hotel claimed that the breakfast wasn't included. This is not an acceptable behaviour.

Everything was perfect. Everyone was so nice and helpful- from room service to restaurant staff. Plug adapters were provided and all bathrooms supplies and fresh towels were given every day. Breakfast is served on the plate and for longer stay could be boring. We wanted to try massage, but unfortunately our appointment time was mixed up and the other offered time didn't suit us at all. By the way, if you are looking for massage for 2 people the same time- they have only one theraphist(as we were told). Hotel is a very good location, just 7-10 minutes walking distance from metro station. Hotel has and app divan life which is very handy and easy to use. We did enjoy our time in the hotel! Would definitely come again.

The first impression the room could be little bit more cleaner. But in general is ok and room service staff is very nice and polite

Location, staff, room service. Hotel was great overall. Room was silent which was perfect during my exam preparation. Food from room service was really tasty.

They don’t allow food delivery from outside.

Very clean, well maintained hotel. Room was tidy and spacious. Facilities were great, and staff were very happy to assist. Felt very safe

Some confusion about payment, language barrier didn’t help. Nobodies fault.