A superb location, close to the centre of town, a few minutes from a metro station, and a very well appointed hotel with excellent facilities and services. The gym, spa and pool are super - the biggest gym I've ever seen in a hotel, and with dozens of top-notch exercise machines, and helpful staff. The sauna, steam rooms and hamam are super, and the pool is a good size, clean and warm. Breakfast is very good with a huge variety of breakfast goods to suit any taste, and offered for a decent period of time, especially at weekends. The rooms are clean, warm, air conditioned and well appointed, cleaned daily and with plenty of towels and bathrobes. Food in general in the hotel is well-cooked, fresh ingredients, tasty and reasonable value for a hotel - there are plenty of local eateries and coffee shops to choose from. The staff are friendly, attentive and knowledgeable. My only issue was I couldn't access the free wi-fi, though that was probably down to me not the hotel! I'll certainly be back and will make The Craton my bolt-hole when staying in Istanbul.

There's nothing that I didn't like about The Craton - it's a very good and excellent value hotel. One thing I found frustrating was not being able to access the free wif-fi, though this was really very minor and probably down to me and not the hotel.

The hotel staff especially Cem at reception was always helpful, when I checked in they put me in a room at 8th floor to have a nice viewz but due to my scare of heights he changed it to 2nd floor for me which was much appreciated! Day staff also great at reception and enjoyed a massage at the spa!

The restaurant/lobby team was slow/not present around, many times we had to go reception to ask for them and they would be called out for us to order. I believe it could be improved by having the waiters checking the lobby every maybe 30 minutes or so to see if customers would want something or if everything is fine.

Location. location, location! The hotel is in an affluent part of Istanbul, surrounded by high-rise apartment blocks, Starbucks, Carrefour, loads of cafes, restaurants, the largest mall in Isantbul, Sevahir, and so much more. We used to walk around the neighbourhood every morning, we loved it! The Metro station of Sisli is just a 2 mins walk away which made travelling around Istanbul so much easier. We had a nice view of the Bosphorous from our room on the upper floors along with a very large and comfy bed. The hotel itself has a cafe and restaurant, and we had dinner there once, which we really liked.

Breakfast could have been better. On hindsight, since there are so many cafes and a Starbucks nearby, we could have skipped breakfast at the hotel and eaten outside. The coffee served by the hotel was excellent though!

I recently had the pleasure of staying at The Craton Hotel Sisli, and I couldn't be more impressed me and my wife with the experience. From the moment I arrived, the staff's kindness and professionalism stood out. Ms Burcu at the reception greeted me warmly, and Ms. Zeliha, the room cleaning agent, ensured that my room was always impeccably clean and comfortable. Moreover, the Customer Relations Manager, Sibel Özer, was incredibly attentive, making sure that my stay was nothing short of perfect. They all went above and beyond to make me feel welcome and ensured that all my needs were met promptly and with a smile. The hotel itself is impeccably maintained, with spotless rooms and common areas that made my stay extremely comfortable. I was particularly impressed with the cleanliness and the high standards of hygiene maintained throughout the property, which made me feel safe and well-cared for during my visit. Thank you, for providing such a wonderful and memorable stay. I highly recommend this hotel to anyone looking for excellent service, comfort, and a truly welcoming atmosphere. For sure we will comeback for our next trip

nothing

the staff were really nice. especially Mousa at the reception he was so helpful. and Burak as well

they forgot to clean my room one day. I left early in the morning at around 8:30 and came back at night and I found my room as I have left it. when I told the reception they sent someone to get me toilet paper and change the garbage bag.

The location is great, Big and spacious rooms, very clean and comfy beds. The internet speed is good, has a nice bathroom, great lighting, and the staff is friendly and speaks good English, good SPA and fitness, it has 3 elevators, decent breakfast and decent price compared other 5 stars hotels.

You can literally hear everything in the next room, poor soundproofing rooms and floors. The TV has limited channels and doesn't support Netflix or YouTube. Due to its great location, you may get bothered by the loud noise from the street, especially during traffic hours. Overall, it is a great hotel to choose from.

My recent stay at The Cartoon Hotel in Istanbul was nothing short of exceptional. From the moment I arrived on October 20th, I was impressed by the hotel's dedication to customer satisfaction, starting with a complimentary room upgrade. The gym, equipped with modern facilities, catered perfectly to my fitness needs. The staff at the reception deserves a special mention for their unwavering willingness to assist and ensure my comfort throughout my stay. They were always available to help with any requests, making my experience feel personalized and cared for. Breakfast at the hotel was a delightful experience each morning, offering a wide variety of foods that changed daily. The quality of service matched the excellence of the food, adding to the overall pleasant start to my days. Cleanliness across the hotel was maintained to a high standard, contributing significantly to a comfortable and hygienic environment. The spa facilities were a highlight, providing a perfect way to unwind after a busy day. The sauna, steam room, and Turkish Hamam, coupled with the relaxing area by the indoor pool, were exceptional. The location of The Cartoon Hotel is another plus. Situated in a prime area, it is conveniently close to a shopping mall where I could find everything I needed. Additionally, its proximity to the Sisli metro station, just a 2-minute walk away, made exploring Istanbul incredibly easy. Due to work circumstances, I extended my stay to three weeks, and I can confidently say that I enjoyed every single day.

Very clean, helpful staff, near Cevahir mall and metro station. Rooms are spacious and they offer connecting rooms for families. They have café in the lobby with indoor/outdoor areas. The shower is very comfortable. The bed is super comfy and the house keepers clean the room perfectly. The guys in the reception are very helpful and supportive.

The food variety in the breakfast is little. The AC system is good but work by off/on way

The breakfast was good and the location is wonderful, also the reception staff and the housekeeping staff especially Gulizar were very friendly and cooperative.

Well, the room was too small compared to its price. Actually I booked a superior double room, however, I was given a standard room just because it is in the high floor. The room did not have any mirror except the one in the bathroom which is very strange! also, the bathroom did not have any peg to hang clothes on

Everything in our stay was perfect, good location in a beautiful street with a great view. Metro station is 5 minutes walk. Rooms and bathroom are always clean. Swimming pool and spa were fantastic and Turkish bath is a must try. Breakfast in the room was so good with the view. Staff are very polite and helpful especially Uslu and Mousa who helped arranging everything for us. I would definitely book again for my next visit to Istanbul.

There is no Iron in the room, this should be available in a 5 star hotel.