The reception staff Mr Muhammad harun and Mr Ali and Mr Gagdas were very nice and helpful, very clean and warm and quiet.

They need from time to time change breakfast menu,it was delicious but repeated.maintenance for same appliances in the room is needed.

I like the staff. They are very friendly specially Mr Abdullah in the reception.. Mostly it was very good choice

The most thing I didn't like was the parking. Breakfast buffet was limited choices. Compared to another hotels I already tried

The staff, clean rooms, and the location, breakfast is great.

the space between the rooms is narrow. In general the picture of the hotels was not like the real, the space in the reception was smaal

The location of the hotel was excellent, the access to everything was excellent, the hotel staff, especially Mrs. Alev,had a great attitude and guided the customers if needed, also in terms of the cleanliness of the rooms, thank you very much to the hotel staff.

Was every thing is ok

The staff were very friendly and polite. I’d like to thank Miss Alev for her warm welcome and the other staff as well.

I was expecting a desk, even a small one inside the room for my laptop and following some career actions during the holiday.

The room was spotless upon arrival, with fresh towels and linens. The bathroom was modern and clean. The bed was very comfortable, with soft pillows and a firm mattress. The room temperature was perfect, and the blackout curtains helped ensure a good night’s sleep. The staff were incredibly helpful. The concierge gave great recommendations for local restaurants, and the check-in process was smooth. Excellent location, right in the heart of Istanbul with easy access to public transport and walking distance from major attractions. I couldn’t have asked for a better spot. Breakfast was included and offered a good variety of items.

Everything was perfect!

The hotel has a very good location, close to bus stops, subway station, a shopping mall etc. Several cafes and restaurants around. It also has underground parking, although it is a bit challenging to go in and out, and a good option considering parking issues in Istanbul. The staff was very kind and caring. The breakfast includes options for different tastes, so it was enough for us. Our room was in the last (6th) floor with two balconies, which was quite nice. The room was spacious and the bed was comfortable.

One of the elevators was working weirdly: someone outside needs to push the door. This may be annoying when you need to go to -2nd or -3rd floor (for the garage or to have breakfast). Additionally, I had quite difficulty with getting an invoice (for business travel) for interesting reasons that I still do not understand. However, the personnel was friendly and trying to be helpful., and I finally got it.

Location was near everthing

The breakfast was bad and almost few things to eat from it. Also, if you want to add omlete you have to pay more like 50 TL. As well, you can not order breakfast to your room only avaliable at bufe but if you still want to your room you have to pay 200 TL for service.

Rather away from the main touristic area, but a good location after all. Close to public transportation and very close to a large boulevard with a lot of shopping facilities. A lot of small and nice restaurants in the proximiry of the hotel. A very big plus for the parking facility, for those travelling by car. Generous bufet for breakfast. Extremely helpful personnel. Muhamad, one of the receptionists, helped us a lot with parking the cars and was extremely responsive to our requests. I would like to express our appreciation for all his help and support!

Rooms are rather small and some of them don't offer any view at all. However, considering that we spent all our time out visiting the city and we only needed a place to crush for the night, this aspect was nu really disturbing.

The customer service is what I liked more. Many thanks to Abdullah who supported us in our stay and who warmly welcomed us to the hotel and made us feel like home.

My overall experience in the hotel was good and I faced no inconvenience.