The staff are nice, location is great, new hotel

everything was perfect except the ac cooling feature was stopped working on the second day or third day as instructed from the higher management to turn it off so at night the room was hot and couldn't have proper sleep

staff was really friendly and helpful

Overall staff and accommodation was perfect. As for the hotel manager, he was not cooperative at all when we asked for a late checkout for 2 hrs only, and we offered a fee for that, however he didn’t agree claiming that they need the rooms for other group. However, he agreed to book us a new room with a full day charge … only for 2 hrs. My previous stay in other hotels was more pleasant and managers were more flexible. The room i booked for my late checkout was a disaster and i paid 100 EUR for only 2 hrs… really disappointing

location and cleanliness was excellent,bed was comfortable,

the house kippers of the hotel enter my room three times by very short after knocking , even once don’t disturb sign was on.the breakfast variety is not the same as you see by photos of the site

we stayed for 5 night .. i booked standard room without window but but i liked they upgraded us to room with window .. room clean , beds comfortable , daily cleaning with towel change, good shower water flow and fast heated , excellent location near cevaher mall and osmanbay street ( good for shopping)

nothing

1) Talha is the best reciptionist in Istanbul. He sets a very high example. 2) All of the staff were kind and friendly. 3) The location was supurb. You'll find all your needs around you. From money exchange offices to supermarkets. 4) The room was great although I was expecting a bit more space. 5) Very clean hotel, room & bathrooms.

1) The bathroom door lock was broken & they didn't fix. (Not a big deal if with family) 2) I was informed that I will get a parking slot if I get a rental car & asked for it. When I did I couldn't get the parking slot for one night & I had to pay for Otopark to find a safe spot to park in. 3) The room service is great but a bit late. If you order anything you have to wait an average of 15-30 minutes to get it delivered. 4) It mentioned that its for 2 adults and a child of 5 years old. that was not accurate.

The hotel is super clean and the reception looks very nice with a very pleasant scent. In particular, the receptionist Hüseyin and the bellboy Adem were really helpful with information, booking taxi and transport of luggages. I had a very comfortable 5 days stay in Istanbul and the hotel played a special role on this.

The breakfast was okay, plenty of traditional food. However, I think it could have more fresh fruits/juice.

very nice hotel, friendly staff, comfortable bed

the pillows were not great, a bit too thick

Absolutely perfect! I stayed for a one night during my trip to Turkey. If I will be needed to pick a hotel for the next trip, definetely stay there again and again. The hotel is new thus is very clean and smell everywhere in the hotel was so adorable! Breakfast - enough for the start of the day , you can choose ingredients for your morning omelette, top it with a selection of ham and cheese, mix yogurt with fresh sliced fruits. The bed is something from heaven! Very comfortable! Thank you for making my stay so great!

Clean, comfortable and stylish hotel in the modern part of european Istanbul. I had a wonderful one week stay here, the staff were attentive and polite, and the best comfortable. The hotel was very kind to upgrade me to a larger room with a window at no extra charge. A short walk to the metro to reach other parts of the city.

The location was perfect for a family. Many nice Turkish restaurants and cafe around. Shopping is only few walking minutes away. The room size is very good and clean. The bed and below is very comfortable

The toilet bit small, but this is common in many hotels in Turkey