First of all i want to thank the whole hotel staff. They did an incredible job to make our stay enjoyable. Every request we had was executed immediately. They even went above and beyond to open up a closed pharmacy which was next to the hotel when my wife needed something. Everyone was so friendly to our 8 month old baby. I especially want to thank Mr. Özgür. He helped us a lot in every sense during our stay. I will be back in the Nisantasi District in a few months and return to Glens Palas for sure.

They have a nice restaurant and bar which is located right next to the entrance. It was closed due to renovation which we weren't informed upfront. It was not a big deal, there are plenty other options in the area but would have been good if they would have informed their guests.

I would like to express my sincere gratitude to the amazing team at Glens Palas Istanbul for providing service beyond expectations. Upon my arrival, I had booked a standard room, but thanks to their kindness and excellent hospitality, I was pleasantly surprised with a room upgrade and complimentary breakfast, making my stay even more comfortable and luxurious. The professionalism and dedication to delivering exceptional service were evident from the very beginning, making me feel well cared for and valued. I can't thank the team enough for making my experience so special. I highly recommend this hotel to anyone looking for a perfect blend of comfort and luxury with a personal touch. Thank you, Glens Palas Istanbul, for this unforgettable experience! I will definitely be a returning guest and will recommend the hotel to my friends. #ThankYouGlensPalasIstanbul #ExcellentService #UnforgettableExperience #LuxuryHospitality

no

Everything was very good and comfortable.There was a lady at the reception was helpful, friendly and smiling all the time. The concierge was helpful, friendly and quick to help us and also to carry our luggage. My heartfelt thanks to him and his help, as well as to the lady who was always smiling at us.

Everything was very good and comfortable.. but there were two things I faced during my stay at the hotel and I hope you accept this with all generosity.. First, the lighting was dim and dark, including the bathroom. It was difficult to put on makeup, which is an important thing for women. The second thing was that there was an unpleasant smell, as if it was the smell of untreated sewage in the corridor only, on the fourth floor near rooms 401 and 402. For me, this thing is not annoying at all because it is in the corridor, but it is of interest to me to talk about it in order to improve it. I mentioned it because I used the large mirrors in the corridor opposite the elevators in order to see myself more clearly than in the room, So I smelled it.

Our stay at Glens Palas was truly outstanding, thanks to the exceptional hospitality and professionalism of the team. We would like to extend our heartfelt gratitude to Ismail, the Front Desk Manager, and Ozgur, the Lobby Supervisor, for their kindness, attentiveness, and unwavering support throughout our stay. Ismail ensured that every aspect of our visit was seamless, handling all our requests with efficiency and a warm demeanor that made us feel right at home. His professionalism and genuine care for guest satisfaction were truly commendable. Likewise, Ozgur stood out with his attentive and supportive approach, always ready to assist with a smile and ensuring that we were comfortable and well taken care of during our time in the lobby. The level of service provided by Ismail and Ozgur reflects the high standards of hospitality that Glens Palas is known for. Their dedication and thoughtfulness made our stay not only enjoyable but truly memorable. We hope their exceptional efforts are acknowledged and celebrated, as they are both assets to the property. Thank you to the entire team for making our experience so wonderful—we look forward to visiting again soon!

The location was superb, everything was within walking distance, cafes and shops. The staff were amazing, they went over and beyond to accomodate us ( especially Ayhan ) If we ask for anything we get it straight away.

We tried ordering room service one night and they said they didn't have room service available ( maybe because it was a boutique hotel). The bedsheets were not changed for a couple of days and apparently you have to ask for them to be changed. Towel service was always lacking, we are 2 in the room but they will put one set until I remind them to put another set. The lighting in the bathroom was very dim - probably because the tiles are black) for me it was ok but for my daughter who loves to put makeup on, she just couldn't see well.

I would like to express my sincere gratitude to the amazing team at Glens Palas Istanbul for providing service beyond expectations. Upon my arrival, I had booked a standard room, but thanks to their kindness and excellent hospitality, I was pleasantly surprised with a room upgrade and complimentary breakfast, making my stay even more comfortable and luxurious. The professionalism and dedication to delivering exceptional service were evident from the very beginning, making me feel well cared for and valued. I can't thank the team enough for making my experience so special. I highly recommend this hotel to anyone looking for a perfect blend of comfort and luxury with a personal touch. Thank you, Glens Palas Istanbul, for this unforgettable experience! I will definitely be a returning guest and will recommend the hotel to my friends. #ThankYouGlensPalasIstanbul #ExcellentService #UnforgettableExperience #LuxuryHospitality

We were travelling for a congress and we chose the hotel and area due to its proximity to the Congress venue. It exceeded our expectations. Very friendly staff, always smiling and eager to help with anything they could. Great breakfast and beautiful restaurant (a must!). Special thanks to our cleaning lady Nuriye who was the sweetest ever, greeting us every morning, bringing me flowers for International Womans Day and keeping everything extra clean and tidy. Special thanks to the people in the reception and all the breakfast staff. Finally, Nisantasi is a great place to stay, very safe, full of restaurants and coffee shops, modern neighborhood, close to Taxim square. Thank you for eveything Glens Palas. (Your turkish speaking friends from Greece)

The hotel location was great ! The butler Ozgur was always helpful & nice. Also Nuriya the cleaner was the sweetest & loved seeing her smile every morning. She did put flowers in my room once which i thought was the sweetest <3 The rooms were always well cleaned.

Some of the receptionists were not the friendliest honestly. Smiling & warmly welcoming the guests would really make a difference. Mr. Onur on the other hand was very helpful.

The location was a great plus to my stay. The room was clean. The reception was kind enough to check me in ahead of time since I had an early morning flight. Mustafa and Ismail (i hope i got the names correct) were extremely helpful in answering all my questions.

The size of the room is a bit small. The lighting wasnt very well distributed throughout the room as the entrance of the room where the mirror is located, was very dim. But it is not a big deal.

Nice property in nice location for walking and shopping.. the great were the staff from the doorman to the hose keeping going through the reception..

Would like to see some room service as sometimes u need to order from the room .. however the staff were extremely helpful assisting us with food application at late night and in the morning special thanks to Ayhan for the hospitality