The room was very comfortable and clean, big bathroom, and even though the hotel is in a busy street, it was very quiet in our room. The staff was always helpful, and arranged the taxis for us, Location is good if you're looking for some night life (drinks and also good food), and can easily go to city centre by Tram T1.

Wi-Fi was always out during the night. Breakfast was good, but could have had better variety, and the breakfast room was a bit stuffy. Cars/Taxi cannot stop you in front of the hotel. It wasn't a big issue for us but when we left it was raining so it may be an inconvenience to some people.

Great value for money. Nice spacious room, helpful reception staff, good shower and a great location to access all the sights.

Air-con wasn’t working properly the first 2 nights so the room was unbearably hot. Coffee was very watery at breakfast.

The Location was ideal and the room great! Close to everything, cafe, restaurants, pastry shops, night life, tram station, hammam, Galata port+tower. We were never bored or tired from long distances. Also the staff was amazing, very friendly and helpful. Many thanks to Berat, the night shift, for giving us so many tips and our fist Salep! The rooms were beautiful, cozy, warm, comfortable and the hotel nicely renovated.

We had a mishap with the bathroom drain, which did not drain the water down, as well as a bit of a bad smell, because our room was facing at the back. There are a few things that need to be fixed (like the bathroom' washstand that was moving all the time) and maybe the breakfast to have more options, but otherwise we were satisfied with our stay.

The staff is amazing which made the stay even more special berat and his colleagues went above and beyond. The dedication and attention to customers was special. My room was warm and clean. Comfortable bed. No sound even though directly outside was new years eve celebrations until early hours it didn't effect the room, it stayed silent i was surprised. The hospitality was super. And breakfast was plenty and excellent options. Free turkish tea coffee and baklava was given throughout the day. Definitely recommend this place and location in the heart of tourist sites. Also 5 min walk to harbour . 10 min to taksim square & galata tower. Can walk 45 mins to blue mosque and grand bazaar over the bosphorus bridges round the corner. Trams/ buses 3 mins walk and lively street on doorstep.

Nothing. Was 👌 perfect

We stayed for 4 days in September. The hotel is very beautiful, in the center of Karakoy. The staff is very responsive, polite, they resolved all issues quickly, quick check in, called a taxi and helped us with a luggage. The room was cleaned perfectly, every day. The room is beautiful and large. There is an elevator. The breakfast is nice. The location is great, just 2 minutes walk from the Tophane tram stop and 5 minutes from the Karakoy ferry station. The hotel is on a street with a bunch of cafes and bars, there was always place to eat and drink. I really liked it.

Noisy because of the bars, until 3 am. The air conditioning in the room worked poorly.

Interior is as shown in pictures and look even better in person — think of old world meets modern touch. Loved this hotel location that was easy to travel to and back from the T1 line to most touristic areas. Loved the breakfast , with a nice variety of choices. Big showers and clean towels, comfy bed and nicely sized rooms (we had booked a standard room, but we got upgraded to a deluxe double without cost with no extra hidden fee). Staff was very nice and accommodating. We mostly dealt with DOĞUKAN the youngest staff with the neck tattoos who helped us all the time🤍, thanks again! We will definitely come back to this hotel. Side note, we slept just fine even with music coming from live bar next door…

Nothing

We travelled with a 5 month old baby and luckily we had an exceptional experience from start to finish at this lovely boutique hotel. Its comfortable at a prime location with access to public transport, amazing lively cafes down below, and clean beautiful rooms make it a standout choice for family travelers seeking both comfort and convenience. What truly set our stay apart was the outstanding service provided by Doğukan at the front desk. From the moment we arrived, Doğukan went above and beyond to ensure that we felt welcomed and well taken care of. His warm demeanor and genuine hospitality made us feel like part of the family, rather than mere guests. He was always available to assist with any request, whether it was arranging transportation, recommending local attractions, helping with the baby stroller, or simply making sure we had everything we needed for a comfortable stay. All the staff at the hotel were amazing, from the front desk to the housekeeping who made sure the room was always clean for the baby. There is an amazing turkish delight shop which is a must try right next to the hotel and lovely food at Chez Moi Opposite the hotel! Highly recommended if your coming to Istanbul for the first time.

Bed is new and comfortable Room very quiet even located in the nightlife area 👍 The staff is reachable 24h, and friendly. When you arrive please read the details how to get to the Hotel because there are many way reaching there, sometimes taxi just drop you front of small walking street then you have to find the hotel by your own. But isn't that difficult 😆

Shower somehow wasn't flexible for using and we asked someone to fix it but they didn't solve the problem but still able to shower but not as it is supposed to be.

We were met with such enthusiasm from the reception desk. Gifted a box of Turkish delight on arrival with good conversation and the offer to take our bags to our room. The staff and location were excellent! Breakfast was good with a full continental on offer, something for everyone. Our room was spacious and very well decorated, however, the addition of a full length mirror in the bedroom would have been good. We didn’t have a view but we’re not bothered as we were hardly there. The pillow was not great and when asked for a softer replacement, they could not give but did source from another hotel.

The Pillow and lack of cotton sheet on top of the bed.

I can choose this hotel for its staff. They are very good. But the hotel is neglected.

Soundproofing is bad, all the music sounds in the room.Breakfast erratic,Air conditioner does not cool well.