It was closed to our destination.

The hallway carpet was really dirty. There was like wig hair on the carpet and big dark stains also. There was not shampoo in the bathroom. However, the room was very clean. When we checked out, nobody was at the reception. The lady put a jar in the counter so we can drop our keys in it. We waited for the lady because I kept thinking if someone could get the keys and then I get a charge because of lost keys. Well, I think good customer care would be to have someone at the front desk saying goodbye to the guests.

I was given exactly what special accommodations that I requested during my initial booking. It dawned on me the following morning when my mother and I awaken in our hotel room. Traveling to Tallahassee with my mother and trying to find the hotel the night before was somewhat taxing. After speaking to the right person after calling the hotel a couple of times for directions, we finally made it there with guidance from last minute guidance from a citizen of Tallahassee, as well. Do I have GOS? Yes, I do, but I still like getting directions with a live person from the hotel. Having a resourceful manager and staff made the visit warm and welcoming while being there with my elderly mother who is 79 years of age. Just imagine! At any rate, we enjoyed the hotel and will be back in the near future.

The trees outside the hotel messing up my car with pollen dropping on our cars where guest park was unpleasant. We had to go to the car wash for two days in a row. The trees need to be replaced with trees that will not dirty up guests cars. The pollen blows and the ashy substance does us a disservice while our vehicles are parked out front. The hotel needs to move the trees to another area where they will not be messy and put more trees out front.

The hotel is unbeatable for the price. The beds are perfect. The base of the beds could be better or newer. The location is excellent; it is close to FSU, shopping, and restaurants. They have plenty of parking spaces and provide a basic breakfast with your stay.

With a little effort, such as changing the carpets in the hallways, or improving some things such as the decoration of the entrance, the offering of the small shop, or painting and finishing details in bathrooms and rooms, the impression of the hotel would be significantly improved.

I stayed here because the power was out at home due to the tornadoes the previous week. The room was very clean and the staff was friendly. I was able to sleep with a cold A/C and take a hot shower, major pluses

It's not really a criticism because of the storms that came through. But the elevator was not operational even though they told me to use it. There was also some water damage in the hall way. But, they had already contacted someone and they were actively fixing the issues while I was there.

The room is really nice. Better than I expected after seeing the hallway.

The Hallway is creepy tho, smells and looks ugly. I don't think they ever vacuum the hallway. And breakfast can be better, only few options and they're not good. You will hear the loud noise of people walking around the hallway and people at the parking lot. Missing power outlet to the office desk. Power outlets only available next to the bed.

excellent staff very friendly and informative. Normal breakfast options which was great. Therom was a little small but for what we needed it was great. The pool was a nice and well-kept. This was or first stop on our road trip And we will probably return on the way back

The hotel was a little stuffy and smelled like it had been wet or something but just in the hallways going to the room not the room itself.

The location was great! I attended a concert at Cascade Park which is beautiful. Also this hotel is centrally located to all of Tallahassee and easily accessed from the Interstate. I would stay here again. I lived the availability of coffee in the lobby .

Ima a coffee drinker, I wish there were better coffee pots in the room.

Rooms were very clean they smelled very good, they have good illumination, beds were comfortable and they have a very good pillows, and breakfast was delicious 😋, they offered a variety and complete menu you have options to eat whatever you like, cereal, eggs and bacon, bread, fruits coffee milk juice,.

The lobby They need to pay more attention to the entrance, because it looks careless and a bit old, if they make a refresh to the lobby and commun areas this hotel will be perfect

Room was better than expected. The staff were SO friendly! The room was clear, had nice accommodations. They even leave a couple of water bottles which I really needed after traveling. Nice little touches.

The hall and rooms are pretty echoey so I was woken very early by other guests checking out, water running. etc. But all in all, it's a very nice hotel and the staff were SO friendly and wonderful.

I like that the front desk workers were pleasant and very helpful. The pool was amazing. My daughter loved it. Breakfast was good as well and the beds were very comfortable.

I didn’t like that there was a coffee machine and refrigerator in the room but no microwave.