Very friendly staff, clean and comfortable rooms. Good facilities, pool and beach were lovely. Great breakfast.

The upgrade that was offered did not match what was given so quite disappointing from that aspect. Needs to be much clearer as to exactly what you are getting for the extra money.

Not pure vegetarian food and Indian food available

Great location for those planning to visit Yas Island theme parks. The hotel staff is very helpful and attentive; I’d especially like to commend Asif at the front desk for his exceptional service! Communication prior to our arrival was excellent—all my questions about an extra bed, late check-in (after midnight), and the parking lot were promptly answered. The room was clean and spacious, providing a comfortable stay for me and my two sons (aged 15 and 10). We had no issues sleeping. The breakfast at the hotel was hearty, with a wide variety of options to suit different tastes. The staff was always attentive and quick to assist in finding a table, making the experience smooth and enjoyable. The valet parking service was seamless—regardless of the time of day we left or arrived, it was always well-managed and efficient.

Everything was great!

Reception and housekeeping staff were very polite and prompt to help. If staff saw you were waiting in reception, they would automatically come to assist you. Also, a big thank you to the team for preparing a delicious surprise birthday cake for my mum which we found in our room on arrival, later followed by complimentary fruits! It was also great that water was complimentary and you can ask for replacements when you need them which majority of hotels don't do. I was surprised to find the sauna, steam room and jacuzzi was completely separate to the men's which was another bonus! There was a free shuttle service to attractions on Yas island.

Nothing bad to say.

Location is great so convienient to everything

That two of the resteruants were closed and new building going up next door so was bit noisey at night

Perfect Breakfast, a lot of meal choices for kids and adults. Room was comfortable, pool was clean and good for kids and adult at he same time. Shuttle busses to parks every 20 minutes. From airport 10 minutes by taxi

When we arrived the bell boy who helped us with luggage had a terrible smell of sweat, when he left the room we had to air out the room. Its not your fault but it spoils the first impression about your hotel. Please control your employees to wear clean clothes and have shower before shift time starts. At the last day of stay the lights were gone in the whole hotel and it was very hot as conditions were not cooling.

Food is very delicious, variety of cuisines. pool is clean, save , all time lifeguard, pool bar very good spa, full body massage is great Prime location inside YAS plaza, just in front of YAS shuttle stop station. friendly staff , help desk 24 hours , helpful concierge. TV channels comfortable beds

Suite #1001 has an old furnisher. there is not too many electrical outlet in the suite . bathroom curtain opens from out side. breakfast experience was awful, too much crowded, noisy , waiting time is too long wish to have a playing area or Arcade for teens as there was a kids club for babies . shisha place only out door , too hot . no Coffee machine in side the suite. Bad Americano coffee in the breakfast , no peanut butter, no apricot Jam.

Excellent location, spacious rooms, friendly staff and overall cleanliness

Concierge could have given more information on the Island parks - on what to expect, if there is any special registration required for certain rides/parks. For e.g, we didn't know that for the best rides in Ferrari world, one has to register and book slots.. Kids were disappointed as the booking was closed for the entire day. Buffet breakfast spread is very nice, but very repetetive. Food options don't change, practically same menu every day.

We had an unforgettable experience at this hotel! The room was incredibly spacious, especially for Abu Dhabi standards, and the location was perfect—right in a great area. The hotel staff went above and beyond, helping us set up visits and making our trip seamless and enjoyable. Everything exceeded our expectations. The beach was stunning, offering the perfect spot to relax, and the breakfast was super complete, with a wide variety of delicious options. We had an amazing time and would absolutely recommend staying here.

The breakfast is really nice, variety of choice. The staff is super friendly and helpful. They gave us a plug adapter since most plugs in the room are of eu standard (think of it in advance), and a band aid when I hurt my leg with a new shoe. The cleaning service guys are exceptionally polite and attentive, too. We also ordered a safari toor at the concierge counter. The hotel also has a free spa zone that includes a sauna and a jacuzzi, we did enjoy it. Josef at the counter was most helpful of all.

I haven't been informed that the hotel grants free entries to the Yas beach club so we paid full price there. A few plugs in the room didn't work at all.