I really enjoy staying at the hotel the staff are really friendly and the rooms are very clean

I don’t like sleeping on your pillows they are very uncomfortable. My neck are always hurting when I wake up in the morning they are very high for me.

The ambience in general. It was my first time visiting this hotel. But I was so amazed by the courtesy of staff. Front desk members are so attentive and helpful. I did not have the chance to try other facilities like a swimming pool and gym. In my next visit, I would love to try.

I was really disappointed with the parking place. Whatever the reason, there is no point in keeping your guests parking outside because the underground parking is not designed to receive SUVs and bigger cars.

Good sized rooms with comfortable beds. Clean and modern. Shower was a bit complicated. Not possible to shower without flooding the bathroom, but was manageable. Staff was very friendly and helpful. We signed up for the cooking class for our kids, which they enjoyed. But it was a bit annoying as we were asked for payment every 10 minutes. We tried the Streatz restaurant, which was quite good. Big portions and reasonably priced. Overall very happy with our stay and would consider to come back. Free parking also helped.

Maybe the location, but we had a car.

We had a fantastic family stay at this hotel in Fujairah. The value for money was excellent, and the prime location near Umbrella Beach was perfect for our mid-afternoon visits. The breakfast offered a wide variety of dishes, but the coffee was not that good. The rooms were comfortable, and the staff provided a warm, welcoming atmosphere with outstanding service. Overall, a great experience that we thoroughly enjoyed!

The coffee machine at the restaurant was a bad choice, we tried different types of coffee, but unfortunately, all were tasteless. I suggest that the hotel management should consider replacing that type of machine.

The staff all are great personalities and helpful . Specially Akram The breakfast and room service foods were delicious, 10/10 Smooth check inn and out. The swimming pool is good and the gym too. I would recommend it to all, and i will plan to go back soon and spend more time.

I couldn't find any.

Location is great as it's in the center of Fujairah town and accessible to various shops, restaurants and supermarkets. The hotel looks modern and stylish. The customer service is top-notch as well!

The room that we stayed in feel not sound-proof enough and throughout the night you can hear the noise from the adjacent room. Even the people walking along the corridor can be heard.

The hotel is very clean, the reception and housekeeping teams are friendly and helpful. The layout of the restaurant 1550 is highly efficient and made in a way, that it does not feel crowded and the sitting area is separated from the serving one, which gives space both physically and emotionally as well. It was also safe and convenient to stay there with a toddler. The swimming pool was warm, so we enjoyed staying there even at 8 a.m. in December.

I booked via booking.com and the hotel charged me upon check-in, but at the moment of check-out, I had to be charged for something again, because they did not debit the correct amount upon check-in. The housekeeping took the dirty towels from the bathroom but forgot to put new ones, so I had to call them and follow up on this. Also, I noticed that they didn't wipe the table while cleaning, so I had to remove the breadcrumbs which my kid left there myself.

The manager mahmod magdy was so cooperative, asmaa was so active & helpful at the restaurant , valeria was so cooperative and norsha was so kind .. the room was good and sunny .. the restaurant was magnificent.. left were always good.. basement was arranged and clean .. thanks for all of the team .. and sure visit will be repeated.

Room lights are not enough.

the location and the cleanest

1-Slow in answering the phone calls for the customer service. 2. They will keep you waiting for at least 15 minutes till they direct you to another line. 3. They told me that they will call me back but they never did. 4. I was under the impression that I would come and my room would be set up for the special occasion that I called and waited for but no once again knew about it!! in fact I waited with my complimentary cookie for more than 20 minutes until the checking system works.

cleanliness, good staff & nice facility

nothing to say