The responsiveness of staff was excellent At 4 am WiFi went out they were there immediately. Also I was especially pleased at the responsiveness and the follow up on concerns . I am happy they listened and made corrections

All was great.

- great breakfast and really taste coffee (coffee machine is available on the ground flour not only during breakfast) - beautiful view, clean rooms with all you have need - very kind and professional hotel staff, they helped me after long fly with early check in - amazing pool with view on Burj Khalifa - transfer to Dubai Mall and beach

The staff was excellent. The breakfast was very good. The free parking was an important service in a city like Dubai. They offer a complementary shuttle bus that takes you, for example, to Dubai Mall and back. The complementary tea and coffee in the entrance hall were another nice touch. Even if one doesn't swim, the swimming pool roof patio on the 15th floor is a great place to sit and read or chat with friends. More active people might enjoy the gym close to the pool (it is not big but appropriate enough.) The toilet was adequate for adults of normal sizes, with a shower section that was comfortable and, importantly, did not have one of those shower curtains that get stuck to your body as you wash. Last but not least, we liked the room. It had everything we needed (good beds, a sizeable TV set, an iron and an iron board, a coffee machine, a sink, a mini stove, a fully-fledged fridge, and a washing machine). In short, we were pleased with the hotel as such. The hotel management and its staff honestly try to enhance their customers' Dubai experience with additional touches here and there. (I am aware that they are not in control all the construction activities around them.) I would come back. Note: I would like to give the hotel 8.5/10, but it seems I can't. Why not just 8/10? Because the hotel is (much) better than 8. Why not 9? Because the rates with the additional taxes, in comparison to other hotels in other locations, fall rather on the expensive side. In and of itself, the hotel is great. The staff and services are there to ensure the guests have nothing to complain about and much to be pleased with. But in comparison, the hotel loses a few points.

Al-Jaddaf seems to be growing, so there are building sites here and there. It didn't bother us at all, but if you are on a honeymoon trip, you might want to choose a hotel with prettier or more romantic sights. The sprinkler in the toilet was too hard to press; and once pressed, it got locked on. (Unfortunately, this model is used at other good hotels across the UAE. It may look prettier than the cheaper models, but it doesn't perform better.) If one doesn't check and regulate the pressure before use, the water tends to gush forth at really high pressure. So, please customize the pressure using the sprinkler's valve on the wall beforehand.

The room was a good size as was the bathroom, the bed was very comfortable and the linen clean and comfy. The maid service make the bed and change towels every day! The Hotel staff were helpful and always greeted you as you entered, they always went an extra mile to accommodate the guests requests, l loved especially Monica in the breakfast room! The pool at the the top of roof is great, free towels, water, and enough space for the guests! The hotel is about 25min by taxi into the center of the town or the beach.

The noise from the highway! The windows are situated towards the highway, so it can be very noisy in the night!

It was affordable & not far from places we were visiting. Not far from Dubai international airport. Front desk personnel were friendly: David, Sara, Camelia, Sisal & Madhu When we arrive our hotel room view was to the contraction site but we didn’t like the view & fortunately Madhu ask the front desk staff & we were moved to a nice view. THANK YOU

We understand that it’s a self catering/ hotel at least the housekeeping can clean the bathroom top on basin & not just changes towels & bedding & cleaning Needs improvement on the breakfast: same meal daily. You have to wait long for special order like omelette & sunny side eggs, need to wait for plates

Its new , clean and quite and all staff are very helpful. Good price as well. Big Thank you for Monica , she works in the restaurant.she is v.helpful. House keeping . Ram hari/Prabin Ayoub / front desk Secuirty check for car parking Thank you, u were great.

I didnt like the pillows. Its was too high for my neck . Although bed was good.

We loved staying in this hotel, the staff were super friendly and helpful, the hotel was clean and professional with lots of very nice facilities. They also offer a shuttle bus from the hotel to several locations which we loved as an option to get around without having to pay for taxis all the time. The location was also good, we were close to the airport and close enough to the other sites we were visiting so the max amount of time we spent travelling was 20 minutes. The breakfast was also delicious each morning with lots of variety!

Honestly not much, we thoroughly enjoyed our stay at this hotel!

The Element is a VERY clean apartment hotel to stay at. My daughter who also travelled with her 4 month baby couldn't stop praising the room and how having the necessity such as kettle, sink to sterling baby's bottles and a water filter made it such a pleasant stay. I travelled with 9 members of my family and they all loved the location. The staff really went above and beyond. I HIGHLY recommend staying here. Walked into the room to find a birthday cake from the staff. Beautiful touch.

There wasn't anything NOT to like

Special mention to Mr Joseph NAGY, Assistant Front Office Manager, who did everything possible in satisfying my request at check-in. Also very much appreciated his follow-up e-mail. Regarding housekeeping, Mr. Rajesh and Mr. Hom also deserve a very special mention here for their kind attention, assistance and quality of work.

Breakfast is not up to the property standard. Food urgently needs to be improved. Otherwise, it's not worth taking the option. Hopefully, the staff at the restaurant is also exceptional.

Everything! Could not fault anything. Love the little personal touches of having your own water Machine in the kitchen and upstairs in the guest lounge to use as needed. The pool was a nice quiet small area and the pool boys were great., so helpful. Infact the whole staff were wonderful, all couldn’t go enough for you.

Not enough places to hang robes, towels in the bathroom/ the hotel supplies toiletries but be good to have a shelf in the shower .