I was very pleased with the service I received from this hotel. All staf is very friendly and helpful. Rooms are fine, with good beds and a great shower. Lokation also very good. Check out time is not too early (at 12) and it’s possible to leave lugage with the concierge.

The hotel offers a shuttle service from the airport to the hotel for a cost of AED175 while a taxi from the airport to the hotel has a cost of AED33. That’s a too big difference. It’s only a 15 minute drive to the airport, i think it could be a great additional service of the hotel to offer this shuttle service free of charge or for a cost max 25 dirham ínstead of 175

I have been here between 17-21 th November. Now I will be honest. I was travelling with my best friend and hotel staff was extremly kind and helpful. Especially Zen at reception and Amjah ( if i am not mistaken), they really deserve all the best. Although there was no hair dryer, slippers, hangers in the room, I asked for them and they brought them immediately. I had wonderful 3 days in this hotel, do not forget to attend ladies night and get 3 free cocktails, it was fun. Location is good near metro Al jaddaf, but it is far from beaches, take it into consideration. Breakfast was okay but choices were not too much. Room was clean and generally hotel is new. View from our room was incredibly nice. Pool is very cool, you can take a lot of amazing pictures there, it looks very luxurious. There is transportation to shopping center as well. In this hotel everybody looks happy and always similing. Good job Guys!

Almost nothing, except the variety of choices at breakfast, I think some more cheese types could be added to the breakfast because there are a lot of guests who can only eat such kind of things.

Well priced and very clean as well as convenient. The assess to the Metro 🚇 is within walking distance (10 min walk) a shuttel service would be highly recommended. There is a very good supermarket just across the walk way bridge, that is exceptional! Convenience Store has everything and a Pizza 🍕 Take Away. Check out the small Curry Den, on route to the Hotel 🏨 River View Resturant. One of the best tasting chicken briani’s I have ever tasted (Under 15 ARD) with a soft drink. 🥤

The Gym needs a treadmill and rail for sit-ups! The outside area has some Umbrellas and seating but these are never opened and the sun as well as heat makes sitting outside unbearable from 9:00 to 18:00 DIRECT SUN!

This is our second stay at this hotel, and once again, we are very pleased. It's definitely a great option for its price. We really enjoy the breakfast and dinner at the hotel. The rooms are clean and spacious, and there’s a pool and gym available. On Fridays, instead of the buffet, they offer a restaurant-style menu with a choice of three different dishes. The portion sizes were pleasantly surprising. The staff is polite, and any of your questions are resolved within minutes. We sincerely recommend this hotel. It takes less than 30 minutes by metro to reach the Burj Khalifa, and about 1 hour 20 minutes to the Ibn Battuta metro station. Creek Harbour is very close, and you can take a water taxi for less than a dollar.

Suggestion: It would be preferable to have a hairdryer in the room if female guests are staying. Although it's delivered within minutes when requested, having to ask for it might be uncomfortable for some people. Currently, there’s construction near the hotel, and it can be a bit noisy in the mornings. However, I understand that the hotel management cannot do much about that.

Great location, staff, room and pool

We had to take our bags to our rooms ourselves… this was the first time I’ve ever had to do this

I think the breakfast was great , had lots of variety as well I liked the way the staff responded when he had any issues or questions I liked the mood and attitude of the staff which was accommodating I liked how peaceful the surrounding area was I liked that there was a free shuttle to Festival City Mall (Hoping they add more malls to the list)

I think the times for opening the gym were very inconvenient Gyms normally open as early as 6 am because most people train before work or before the day has fully started so opening the gym at 9 am and closing breakfast at 10:30 pm is a bit unreasonable to me

The serene environment

No Dinner

We had a wonderful stay at this property, which is conveniently located near many popular tourist attractions and dubai metro. The walkable waterfront area nearby was a particular highlight, offering scenic views. Breakfast was a delightful experience, with a wide variety of delicious options to choose from. Staff was friendly, helpful, and dedicated to ensuring a comfortable stay. Special thanks to Zhaw, the housekeeping staff member, who went above and beyond to assist us. Overall, a fantastic experience, and we would highly recommend it!

Almost everything! Staff is unbelievable, they really make your stay special - very professional, friendly and kind. Room was lovely, canal view was beautiful. Housekeeping is on point with cleaning , nice location. Absolutely loved it!!

Rooms are not soundproof - was woken up by a couple in a room next door one day, another day by a crying baby, sometimes by cleaning staff (not their fault! Just walls were thin). It was fine when I wore earplugs but sometimes you can't because you need an alarm clock. My stay really was perfect but if there was one thing to improve - it would be this :) Or at least some rules for quiet hours. This is the only reason why I'm giving this hotel 9 and not 10 as otherwise - absolutely exceptional!!

Friendly staff, Clean room and common areas, there is a decent swimming pool on roof top, free parking, metro station a bit far to walk but can be reached by foot, hotel is by a canal where one can walk along. It is situated in a new development area, building will come up in the near future which will make a lovely area.

Breakfast has not great choices, same menu everyday, if you go late things runs out, staff don't check and refill, one had to ask for everything as simple as to get folk, hot water etc. TV in the room doesn't have English channels, only channel was BBC news and that doesn't work either. You will need taxi to go anywhere.